91-2205������� ��\ Council File # /-� ,� v/
�
. �� Green Sheet � 15072
RESOLUTION
. CITY OF SAINT PAUL, MINNESOTA
PXesented By � - — ' ,-.�
. �teferred To � ,� Q;%�� .r C-�-Y�,,,, Commi ee: Date /�-�� %�
V
An Administrative Resolution changing the
rate of pay for Computer Operations Supervisor
in the Salary Plan and Rates of Compensation
Resolution.
RESOLVED, that the rate of pay for the classification of Computer Operations
Supervisor be changed from the rate set forth in Grade 13� Section ID4, to Grade
20, Section ID4, of the Professional Supervisory Standard Ranges in the Salary
Plan and Rates of Compensation; and be it
FINALLY RESOLVED, that this resolution shall take effect and be in force on
the first pay period after the passage, approval, and publication of this
resolution.
Yea� Navs Absent Requested by Department of:
rr
z � —�'
�on PERSONNEL AND L R RELATIONS
a e� � ��
e man ���
une �—
z son Z BY' -
� O
Adopted by Council: Date MAY - � 1992 Form ved by City Attorney
Adoption Certified by Council Secretary gy: `
By� ��-�-����� ���a' ����/%�'� Approved by Mayor for Submission to
MAY � � 1��� Council
Approved by Mayor: Date �/��; ,
/�
By: ?r=w�l�� BY� ru �
� ��t���fo M�Y i� '92�
; � �y��a�Gs�
DEPARTMENT/OFFICE/COUNCIL � DATE INITIATED V
Office of Personnel & Labor Rel�tio s 9/26/91 GREEN SHEET N° _15072
INITIA A INITIAUDATE
CONTACT PERSON 8 PHONE �>n � �DEPARTMENT DIRECTOR �CITY COUNCIL
/C.�CI
John Shockle /Kirsti Swenson xA221 "���" �CITYATfORNEY �CITYCLERK
MUST BE ON COUNCIL A(iENDA BY(DATE) NUMBER FOR �BUD(iET DIRECTOR �FIN.&MGT.SERVICES DIR.
V1 ROUTINO
W ORDER �MAYOR(OR ASSISTANT) ���A
TOTAL#OF SIGNATURE PAGES 1 (CLIP ALL LOCATIONS FOR SIGNATURE)
ACTION REQUESTED:
Changes the rate of pay for the title Computer Operations Supervisor in the Salary Plan
and rates of Compensation to Grade 20 of the Professional Supervisory Standard Ranges.
RECOMMENDATIONS:Approve(A)w ReJect(R) ' pERSONAL SERVICE CONTRACTS MUST ANSWER THE FOLLOWIN(i QUESTIONS:
_PLANNINCi COMMISSION _ CIVIL SERVICE COMMISSION �• Has this personlfirm ever worked under a contrect for this department?
_CIB COMMITTEE _ YES NO
2. Has this person/firm ever been a city employee?
_STAFF — YES NO
_DI3TRICT COUR7 _ 3. Does this personlfirm possess a skill not normal�y possessed by any current city employee?
SUPPORTS WHICH COUNCIL OBJECTIVE? YES NO
Explaln all yes answers on separate sheet and attach to green shest
INITIATINCi PROBIEM,18SUE,OPPORTUNITY(Who,What,When,Where.Why�: ,�.x.��1VED
See attached. N�� 1 4 t991
.
rr3���1�°r;�; ���i��
!
ADVANTAQES IFAPPROVED:
Eqnitable compensation for this one-incumbent classification will be established.
RfCE1VED
�ICT 2 1991
BUQG�E�� C3F�i,:�
DISAOVANTAGES IF APPROVED:
Additional salary costs will be incurred. See attached for salary costs.
RECEIVE�
0 CT 1 1991
�U�7G�� �1F�It�E
DISADVANTA�ES IF NOTAPPROVED:
This position will remain inadequately compensated based on the assigned duties and
responsibilities. �%�p1�CI� �Qsearch Center
RECEIVED
NOV 2 0 �g91 NOV 15 1991
TOTAL AMOUNT OF TRANSACTION S COST/REVENUE BUDGETED(CIRCLE ONE) YES NO
FUNDINO SOURCE ACTIVITY NUMBER
FINANCIAL INFORMATION:(EXPLAIN) /��
C.�
c s
NOTE: COMPLETE DIRECTIONS ARE INCLUDED IN THE GREEN SHEET INSTRUCTIONAL
MANUAL AVAILABLE IN THE PURCHASING OFFICE(PHONE NO. 298-4225).
ROUTING OADER:
Below are correct routings for the five most trequent types of documents:
CONTRACTS(assumes authorized budget exists) COUNCIL RESOLUTION (Amend Budgets/Accept. Grants)
1. Outside Agency 1. Department Director
2. Department Director 2. City Attorney
3. City Attorney 3. Budget Director
4. Mayor(for contracts over$15,000) 4. Mayor/Assistant
5. Human Rights(for contracts over$50,000) 5. City Council
6. Finance and Management Services Director 6. Chief Accountant, Finance and Management Services
7. Finance Accounting
ADMINISTRATIVE ORDERS(Budget Revision) COUNCIL RESOLUTION (all others,and Ordinances)
1. Activity Manager 1. Department Director
2. Department Accountant 2. Ciry Attomey
3. Department Director 3. Mayor Assistant
4. Budget Director 4. City Council
5. Ciry Clerk
6. Chief Accountant, Finance and Management Services
ADMINISTRATIVE ORDERS(ali others)
1. Department Director
2. City Attorney
3. Finance and Management Services Director
4. City Clerk
TOTAL NUMBER OF SIGNATURE PAGES
Indicate the#of pages on which signatures are required and paperclip or flag
each of these pages. *
ACTION REQUESTED
Describe what the projecUrequest seeks to accomplish in either chronologi- i
cal order or order of importance,whichever is most appropriate for the
issue. Do not write complete sentences. Begin each item in your list with
a verb.
RECOMMENDATIONS
Complete if the issue in question has been presented before any body, public
or private.
SUPPORTS WHICH COUNCIL OBJECTIVE?
Indicate which Council objective(s)your projecUrequest supports by listing
the key word(s)(HOUSING, RECREATION, NEIGHBORHOODS, ECONOMIC DEVELOPMENT,
BUDGET,SEWER SEPARATION). (SEE COMPLETE LIST IN tNSTRUCTIONAL MANUAL.)
PERSONAL SERVICE CONTRACTS:
This information will be used to determine the cirys liability for workers compensation claims,taxes and proper civil service hiring rules.
INITIATING PROBLEM, ISSUE, OPPORTUNiTY
Explain the situation or conditions that created a need for your project
orrequest
ADVANTAGES IF APPROVED
Indicate whether this is simply an annual budget procedure required by law/
charter or whether there are specific ways in which the City of Saint Paul
and its citizens will benefit from this projecUaction.
DISADVANTAGES IF APPROVED
What negative effects or major changes to existing or past processes might
this projecUrequest produce if it is passed (e.g.,traffic delays, noise,
tax increases or assessments)?To Whom?When? For how long?
DISADVANTAGES IF NOT APPROVED
What will be the negative consequences if the promised action is not
approved? Inabiliry to deliver service?Continued high traffic, noise,
accident rate?Loss of revenue?
FINANCIAL IMPACT
Although you must tailor the information you provide here to the issue you
are addressing, in general you must answer two questions: How much is it
going to cost?Who is going to pay?
. . � CODE: 12325 �
BU: 09 C
EFFECTIVE: C' ��.a�O�7
PROPOSED TITLE OF CLASS:
COMPUTER OPERATIONS SUPERVISOR
DESCRIPTION OF WORK
General Statement of Duties: Performs administrative and technical
supervisory duties involving the operations and management of the City's
Computer Operations Center; and performs related duties as required.
Supervision Received: Works under the general and administrative
supervision of a division director.
Supervision Exercised: Exercises close technical and general
supervision over computer operations and data entry personnel.
TYPICAL DUTIES PERFORMED
The listed examples may not include all the duties performed by all positions
in this class.
Researches and evaluates the technical and operational feasibility of new or
upgraded computer hardware including analyzing hwnan factors, procedures, and
space available.
Interprets user output requirements and system capabilities for applications
under development.
Confers with and advises departments regarding time and reporting requirements;
prepares and distributes reports to departments.
Prepares tapes and disks for input; maintains and updates tape and disk archival
and operations library.
Reviews and logs incoming materials, determines priorities among departmental
requests, and schedules workload.
Assigns work to computer operations and data entry personnel, monitors progress
of work and reviews work for accuracy and completeness.
Trains and instructs new employees and other users in computer operations and
data entry procedures.
Operates and supervises the operations of computer and peripheral equipment.
Allocates the resources of the system among users (e.g. , disk space and shared
segments) .
Develops and documents procedures for emergencies and special situations and
trains operators in appropriate response.
Develops and maintains policy and procedural manuals for the computer center.
(continued on reverse side)
COMPUTER OPERATIONS SUPERVISOR
. �� , . Page 2 "
PROPOSED TITLE OF CLASS: �J � t�
COMPUTER OPERATIONS SUPERVISOR �C9��p( ��"�
Troubleshoots system malfunctions and communication problems in coordination
with a data communications technician and contacts appropriate person to resolve
the problem; maintains related records and prepares related reports.
Researches, analyzes and drafts purchase specifications for equipment, printing,
supplies, software, and technical services. Verifies that materials meet
specifications and approves bills for payment.
Maintains backup files as prescribed by data processing management to assure the
"integrity" of data files.
Monitors system performance and reviews log of system activity daily including
monitoring and responding to console messages.
Writes routine �ob control programs, tests, and modifies.
Builds operating, configuration, and software systems.
Builds environments for printers and batch systems.
Establishes, monitors, and controls access to and security of facilities and
data.
Maintains current diagrams and inventories of computer and peripheral equipment
and of communication lines and equipment terminating in the center.
Forecasts equipment, software, space, and personnel needs of the section on an
annual basis.
KNOWLEDGE, SKILLS AND ABILITI�S
Considerable technical knowledge of computers, related hardware and software,
and electronic communications equipment.
Considerable knowledge of computer operations data entry procedures.
Considerable knowledge of computer operating systems and �ob control language.
Working knowledge of programming languages and techniques.
Considerable skill in developing operating procedures and methods of control.
Working skill to troubleshoot hardware failures.
Considerable ability to effectively supervise employees working three shifts.
Considerable ability to work effectively with administrative and supervisory
personnel frora other departments.
Considerable ability to prepare and analyze computer usage to provide maximum
service.
COMPUTER OPERATIONS SUPERVISOR
- ����aos
CITY OF SAINT PAUL
Office of Personnel and Lsbor Relations
Clessificatlon and Compensstion Division
265 City Xs11, Saint PauI, MN 55102
612•298-4221
August 28, 1991 •
Frank Staffenson, President
Saint Paul Supervisors Organization
Public Health Division
1954 University Avenue
Saint Paul, Minnesota 55414
Dear Mr. Staffenson:
It has been determined that the class specification of Computer
Operations Supervisor should be revised to reflect a clarification of
duties and a change in minimum qualifications. I have attached a
copy of the class specification for your review. Please notify me
within twenty days of receipt of this memo� if you wish to discuss
these changes. If I do not hear from you within that timeframe, I
will assume agreement and will proceed with the process. •
I will also be processing a resolution to change the rate of pay from
Professional Supervisory Grade 13 to Professional Supervisory Grade
20 in the Salary Plan and Rates of Compensation.
Sincerely,
�,l,w�„-, �•
Kirstin D. Swenson .
Personnel Specialist
I hereby waive the time remaining on this 20 day notice for the
- purpose of revising this title and class specification.
Frank Staffenson Date
�� q��a�
CLASSIFICATION STUDY REPORT
CLASS STIJDIED: Computer Operations Supervisor
INCUMBENT: Elizabeth Swanson
STUDIED BY: Kirstin Swenson
DATE STi7DIED: July 31, 1991
PERSONS CONTACTED: Elizabeth Swanson and Greg Haupt
APPROVAL OF CLASSIFICATION & COMPENSATION MANAGER: -, ����
DATE: �� Z 7� % �
$ack round
Due to ma�or changes in the sudited position's duties which changed
from supervising computer operators and data entry personnel to
managing the Computer Center, the former Director of Finance� Gene
Schiller, requested that Elizabeth Swanson. complete a job profile so
that the Computer Operations Supervisor position could be studied to
determine an appropriate salary grade for the classification. This
process had been delayed by Citywide Information Services due to a
heavy workload and budget constraints. The job profile was completed
by the incumbent in March of 1991, and a compensation study was
requested by her supervisor� Greg Haupt.
Studv Components
. 1. Review of the Job Profile submitted by the incumbent.
2. Review of the class specifications for Computer Operations
Supervisor, EDP Technical Services Supervisor, EDP Systems and
Programming Supervisor, Cable Communications Officer, and
Computer Services Manager.
3. Review of the previous study conducted for the Computer
Operations Supervisor classification.
4. Interviews with Elizabeth Swanson and Greg Haupt.
5. Evaluation using the Q.E.S.� system.
Job Description
The Computer Operations Supervisor is a one-incumbent � -
classification. See the attached class specification for a detailed
description of this position. "
- 1 -
J �
Com�arisons ����4� ��`�
There are currently four unit manager classifications within Citywide
Information Services with the following titles and grades: EDP
Systems and Programming Supervisor - grade 24 � EDP Technical
Services Supervisor - grade 24, Cable Communications Officer - grade
17, and the Computer Operations Supervisor which is currently at
grade 13.
Each of these positions is responsible for the administration and
supervision of a distinct technical unit within the division
requiring different knowledge and technical skills. However, they
are very similar in the amount of responsibility they have for
determining procedures for their unit and supervising subordinate
staff. The primary difference among the four classes is the type of
education required and the number of years of experience necessary to
supervise their area of technical expertise. Whilc the Computer
Operations Supervisor requires less experience than the EDP Systems
and Programming Supervisor and the EDP Technical Services Supervisor
classes� the audited position eurrently requires the same amount of
discretion and responsibility for providing services to many City
departments.
Compared with the Computer Services Manager classification� the
audited position also supervises the operation of computer systems
and the unit staff� analyzes and corrects hardware and software
problems, and researches and determines computer equipment needs.
While the Computer Services Manager is responsible for the system
operation for the Department of Public Works� the Computer Operations
Supervisor manages the City's Computer Center affecting systems users
� from many departments. Furthermore, the Computer Services Manager
classification describes responsibilities associated with the Public
Works computer section and requires knowledge and experience
specifically related to this department.
Q.E.S. Evaluation and Analvsis
The Q.E.S. evaluation supports placing this position in SPSO grade
20.
Recommendation
I recommend that this position remain allocated to the Computer
Operations Supervisor classification and that the rate of
compensation be upgraded from SPSO grade 13 to SPSO grade 20 in the
� Salary Plan and Rates of Compensation.
__ \ —
� _
- 2 -
CODE: 12325
BU: 09 C
EFFECTIVE: /���.a�D,7
PROPOSED TITLE OF CLASS: L
COMPUTER OPERATIONS SUPERVISOR
DESCRIPTION OF WORK
General Statement of Duties: Performs administrative and technical
supervisory duties involving the operations and management of the City's
Computer Operations Center; and performs related duties as required.
Suvervision Received: Works under the general and administrative
supervision of a division director.
Supervision Exercised: Exercises close technical and general
supervision over computer operations and data entry personnel.
TYPICAL DUTIES PERFORMED
The listed examples may not include all the duties performed by all positions
in this class.
Researches and evaluates the technical and operational feasibility of new or
upgraded computer hardware including analyzing human factors� procedures, and
space available.
Interprets user output requirements and system capabilities for applications
under development.
Confers with and advises departments regarding time and reporting requirements;
prepares and distributes reports to departments.
Prepares tapes and disks for input; maintains and updates tape and disk archival
and operations library.
Reviews and logs incoming materials, determines priorities among departmental
requests, and schedules workload.
Assigns work to computer operations and data entry personnel, monitors progress
of work and reviews work for accuracy and completeness.
Trains and instructs new employees and other users in computer operations and
data entry procedures.
Operates and supervises the operations of computer and peripheral equipment.
� Allocates the resources of the system among users (e.g. , disk space and shared
segments) .
Develops and documents procedures for emergencies and special situations and =
trains operators in appropriate response. �
Develops and maintains policy and procedural manuals for the computer center.
(continued on reverse side)
COMPUTER OPERATIONS SUPERVISOR
• OFFICE OF THE MAYOR � "/ ���/
�,l
BUDGET SECTION
Stacy Becker,Budget Director
CITY OF SAINT PAUL 367 Ciry Hal! Telephone:(612J 298-4140
Jamea Scheibel, M[tyor 15 West KeUogg Boulevard Facsimi[e:(612)298-4144
Saint Paul,Minnesota 55102
TO: Councilmember Janice Rettman, Chair Finance, Management and Personnel Committee
FROM: Stacy Becker,Budget Director
DATE: October 31,1991
RE: Estimated Budget Impact for Recommended Change in Employee Salary Rates
ACTION RE�UE3TED FOR THE JOB TITLE OF: Conpulvr OperaOans S�eivisor
DATED: D/2Ej/D1
�Regrade Existing Create New Authorize Premium Pay
ESTIMATED BUDGET IMPACT: CURRENTYEAR NEXTYEAR
Salaries Fringes Salaries Fringes
Reflecting: Total Costs :• hange in Costs
GeneralFund 771 94 70,705 1,226
Street Maintenance Fund
Sewer Service Fund
Water Utility Fund
Other:
Other:
Other:
TOTALS 771 94 10,105 1,228
CURRENT YEAR FINANCING PLAN:
Saiary Reserve In Spec'rfied Contingency In Generel Fund.
{:,�Money Available In A Vacant PosiOon in Authorized Budget: see below at a)
Money Available By Underspending Appropriations For Other Non Salary Item(s):
Offset By Downgrading Other Positions:
Resolution Increasing Current Year Budget For Special Fund Is Att�hed
�'��' iz•Other: the 1991 budget/orClS irtcluded e promobona reserve
NEXT YEAR FINANCING PLAN:
Reduce Service Levels For: �
Increase Property Texes By:
Increase SVeet Maintenance Assessments By:
Increase Water Rates By:
Increase Sewer Rates By:
Increase Uaer Charges For:
�• ;Other: the l992 proposed budget/or GS iacluded e promotions reserve.Also,il any of the funding for tluee vacancies
is retumed,some dopars coWd be evailable if the positions ere not filled at the beginning of the year.
COMMENTS:
The incumbent is et the ten year step.PERA and F/CA heve been calcu/ated at 4.48%end 7.85%respecie'vety.
(2188.43-1800.74)x 2=771 Grade 19,f0 yr step:1,8Q0.74
(2186.43—1800.74)x 28.2=10,105 Grede 20,10 yr step:2,1 AB.43
e) CIS has had three vacancies open/or a year.AlUrough tlie 1991 Budget ba/ancing reso/uUon did remove$75,000 0l the related sa/ary dollars,
some smaU emount should mmain to help fund this reclassiflcatlon.
cc: John Shockley,Mary Wandersee,Kathy Zfeman DepartmenyOffice Director. Rich Gehrman
Prepared by Saint Paul Budget Office(f0ine)
046/COMPSUPR 10/31/91
.7,��.��:�]:) �:'.�`�� �- /� Council File # y1-alo�/O,5 �
Green Sheet # 15072
RESOLUTION
. CITY OF SA1NT PAUL, MINNESOTA �
��
� reaented By �-i� ��� -r <,._._ r�-���, , .+ i�--�: .''-��
�eferred To y Committ�e: Date �� ��""/ �
An Administrative Resolution changing the
rate of pay for Computer Operations Supervisor �
in the Salary Plan and Rates of Compensation
Resolution.
RESOLVED, that the rate of pay for the classification of Computer Operations
Supervisor be changed from the rate set forth in Grade 13� Section ID4, to Grade
20, Section ID4, of the Professional Supervisory Standard Ranges in the Salary
Plan and Rates of Compensation; and be it
FINALLY RESOLVED� that this resolution shall take effect and be in force on
the first pay period after the passage, approval, and publication of this
� resolution.
. FINALLY RESOLVED, that the Finance Department has agreed that the title of
Technical Services Supervisor will not be filled in lieu of approving this
resolution and will be deleted from the budget document and personnel chart.
Yeas Navs Absent Requesied by Department of:
imon
oswztz
on � PERSONNEL AND LA$OR RELATIONS
acca ee /� S
eztman �
:vn e /��'� � (,��_1
i son By�
Adopted by Council: Date Form, ved by City Attorney .
Adoption Certified by Council Secretary gy: ' =
BY� Approved by Mayor for Submission to
Council
� pproved by Mayor: Date �/�`�
By. gy; u
cJ��� — �.
✓
11. Discussion of instructions to Personnel Director Qualifications and
Examining Committee.
Discussion was held and ideas for the Qualifications and Examining Committee
to consider were presented by each Cortrnittee member. A letter will be
prepared by Chair Rettman's staff outlining these instructions. Each Council-
member will sign the letter.
12. Discussion on personnel upgrades versus posting for new test.
Discussion was held with Mark Robertson and John Shockley of the Personnel
Office. . . . . . . . . . . . . . . . . . . . . .
13. Resolution 91-2205 - changing the rate of pay for Computer Operations
Supervisor in the Salary Plan and Rates of Compensation Resolution.
(Referred from Council 12/3/91, laid over in Committee 2/6/92 and 2/20/92)
Committee recommended approval as amended, 2-1 (Ayes - Neid, Rettman; Nay -
Guerin) (Amendment attached)
14. Resolution 91-1857 - establishing the rate of pay for Video Production
Technician in the Salary Plan and Rates of Compensation Resolution.
(Referred from Council 10/3/92, laid over in Committee 12/16/91)
Committee recommended approval 3-0. The issue of retroactive pay for this
position will be discussed before the full Council .
Councilmember Neid requested that the Personnel Office provide the Committee
with specific dates w�en the pz�perworic was initiated for this title and the
progress of the resolution through the sign-off process, its appearance on a
Council agenda, and referral to Comrnittee.
15. Resolution 92-237 - amending the rate of pay for the title of Recreation
Center Director in the Salary Plan and Rates of Compensation Resolution
and eliminating the starred Recreation Director I class by transferring
the incumbents to the Recreation Center Director class. (Referred from
Council 2/18/92)
Laid over two weeks due to lack of t�me.
Councilmember Neid requested that the Personnel Office provide the Committee
with specific dates when the paperwork was initiated for this title and the
progress of the resolution through the sign-off process, its appearance on a
Council agenda, and referral to Committee.
3
a
. �yl"aa°'�,/
Computer Operations Supervisor
Initiating Problem. Issue. Opportunity:
This action is the result of a study requested by Citywide Information
Services to determine if their position of Computer Operations Supervisor was
properly classified and compensated. The study revealed that this position,
which was formerly responsible for supervising data entry operators, is now
responsible for managing the City's Computer Operations Center. Based upon
the increased knowledge, experience and supervisory authority of the audited
position, it was determined that this classification should be upgraded from
grade 13 to grade 20 of the professional supervisory standard ranges.
Disadvantages if avproved:
The 1991 salary information is as follows:
Bi-weekly Bi-weekly
Proposed Current Amount of
Class Class Increase Total
sa� �_� � �
$2186.43 - $1800.74 = $385.69
TOTAL COST PER PAY PERIOD � $385.69
NUMBER OF PAY PERIODS IN 1992 X 26.1
SALARY COST FOR 1992 $10,066.51
. . � � �!�"9��.���
CLASSIFICATION STUDY REPORT ✓
CLASS STUDIED: Computer Operations Supervisor
INCUMBENT: Elizabeth Swanson
STUDIED BY: Kirstin Swenson
DATE STUDIED: July 31, 1991
PERSONS CONTACTED: Elizabeth Swanson and Greg Haupt
APPROVAL OF CLASSIFICATION & COMPENSATION MANAGER: ' , ���%��
DATE: �- Z 7� ��
Background
Due to ma�or changes in the audited position's duties which changed
from supervising computer operators and data entry personnel to
managing the Computer Center, the former Director of Finance, Gene
Schiller, requested that Elizabeth Swanson complete a job profile so
that the Computer Operations Supervisor position could be studied to
determine an appropriate salary grade for the classification. This
process had been delayed by Citywide Information Services due to a
heavy workload and budget constraints. The job profile was completed
by the incumbent in March of 1991, and a compensation study was
requested by her supervisor, Greg Haupt.
Studv Components
. l. Review of the Job Profile submitted by the incwnbent.
2. Review of the class specifications for Computer Operations
Supervisor, EDP Technical Services Supervisor, EDP Systems and
Programming Supervisor, Cable Communications Officer, and
Computer Services Manager.
3. Review of the previous study conducted for the Computer
Operations Supervisor classification.
4. Interviews with Elizabeth Swanson and Greg Haupt.
5. Evaluation using the Q.E.S, system.
Job Description
The Computer Operations Supervisor is a one-incumbent
classification. See the attached class specification for a detailed
description of this position.
- 1 -
�omparisons C������0�/
V
There are currently four unit manager classifications within Citywide
Information Services with the following titles and grades: EDP
Systems and Programming Supervisor - grade 24 , EDP Technical
Services Supervisor - grade 24, Cable Communications Officer - grade
17, and the Computer Operations Supervisor which is currently at
grade 13.
Each of these positions is responsible for the administration and
supervision of a distinct technical unit within the division
requiring different knowledge and technical skills. However, they
are very similar in the amount of responsibility they have for
determining procedures for their unit and supervising subordinate
staff. The primary difference among the four classes is the type of
education required and the number of years of experience necessary to
supervise their area of technical expertise. While the Computer
Operations Supervisor requires less experience than the EDP Systems
and Programming Supervisor and the EDP Technical Services Supervisor
classes, the audited position currently requires the same amount of
discretion and responsibility for providing services to many City
departments.
Compared with the Computer Services Manager classification, the
audited position also supervises the operation of computer systems
and the unit staff, analyzes and corrects hardware and software
problems� and researches and determines computer equipment needs.
While the Computer Services Manager is responsible for the system
operation for the Department of Public Works, the Computer Operations
Supervisor manages the City's Computer Center affecting systems users
from many departments. Furthermore, the Computer Services Manager
classification describes responsibilities associated with the Public
Works computer section and requires knowledge and experience
specifically related to this department.
Q.E.S. Evaluation and Analysis
The Q.E.S, evaluation supports placing this position in SPSO grade
20.
Recommendation
I recommend that this position remain allocated to the Computer
Operations Supervisor classification and that the rate of
compensation be upgraded from SPSO grade 13 to SPSO grade 20 in the
Salary Plan and Rates of Compensation.
- 2 -
-
. , � . � ✓
. � . Page 3
PROPOSED TITLE OF CLASS: �/
COMPUTER OPERATIONS SUPERVISOR ���'d�
Considerable ability to format a key-to-disk system using COBOL language.
Considerable ability to analyze impact of software, hardware, equipment changes
and upgrades on the overall system.
MINIMUM QUALIFICATIONS
Bachelor's degree in Computer Science or Business Administration with a
concentration in MIS and four years of computer operations supervisory
experience with large mainframe or multiple supermini computers with at least
500 users to include UNIX operating system experience.
COMPUTER OPERATIONS SUPERVISOR
� . � �, � ��,�aas
CITY OF SAINT PAUL
Office of Personnel and Labor Relations
CZassiffcation and Compensation Division
265 C�ty Ha11, Saint Peu1, MN 55102
612-298-4221
August 28, 1991 �
Frank Staffenson, President
Saint Paul Supervisors Organization
Public Health Division
1954 University Avenue
Saint Paul, Minnesota 55414
Dear Mr. Staffenson:
It has been determined that the class specification of Computer
Operations Supervisor should be revised to reflect a clarification of
duties and a change in minimum qualifications. I have attached a
copy of the class specification for your review. Please notify me
within twenty days of receipt of this memo� if you wish to discuss
these changes. If I do not hear from you within that timeframe, I
will assume agreement and will proceed with the process.
I will also be processing a resolution to change the rate of pay from
Professional Supervisory Grade 13 to Professional Supervisory Grade
20 in the Salary Plan and Rates of Compensation.
Sincerely,
��� �_
Kirstin D. Swenson
Personnel Specialist
I hereby waive the time remaining on this 20 day notice for the
purpose of revising this title and class specification.
Frank Staffenson Date
�
�� SY - �
� .
� � �
AGENDA OF THE SAINT PAUL ClTY COUNCIL � ��J
Tuesday, April 21, 1992 �' �� 2
9:00 A.M. Council Chambers D �(�'�
Third Floor C�ty Hall and Court House .� 3 �
Molly O'Rourke, Cit�r Clerk � 3 �
CONSENT AGENDA � �D � °� �
NOTE: ALL lTEMS LISTED UNDER CONSENT AGENDA WILL BF ENACTED BY ONE MOTION. THERE W/LL BE NO
SEPARATE DISCUSSION OF THESE lTEMS. lF DISCUSSIOIV IS DFSIRFD,THAT ITEM WILL BE REMOVED FROM
THE CONSENT AGENDA AND CONSlDERED SEPARATELY.
FOR ACTION C�s p nfi e�C ;� ��--� <s eM c
1. Approval of City Council minutes for the meetings of March 26, March 27 and March 31, 1992.
2. Claims of A-1 Auto Parts & Radiator Service, April Mae Bales, Armando Bennett, Scott T.
Gunderson, Bernice Mintz, and Mr. & Mrs. Bruce Leroy Sanburg Sr for son, Bruce Leroy
. Sanburg Jr.
3. Summons and Complaint in the Matter of Reginald Sutherlin vs the City of Saint Paul et al. _
4. Notice of a Petition by Kevin W. and Susan P. Jensen, 725 So. Lexington Parkway for vacation
: of public property described as a 10 to 15' strip of Otto Avenue adjoining the north easterly
boundary of lots 13 and 14, block 18 West End.
. 5. Resolution - 92-453 - approving the agreement between the City of Saint Paul and AFSCME
District Council 14, Local 3757 Legal representing City Attorneys. (Laid over from April 14th)
: q��� 6 - v
6. Resolution - 91-2205 - approving the change in the rate of pay for Computer Operations
� Supervisor in the Salary Plan and Rates of Compensation Resolution. (Laid over from April
14th) . �d. o�r -t� . M�1 �l� S,2
7. Resolution - 92-463 - accepting a $6,600 grant from the Otto Bremer Foundation and setting
up budget authority to expend the monies. (Laid over from April 14th) � ��/ G _ �
8. Resolution -92-530-approving a Communication Service Agreement between the City and the
City of Bloomington. � �
9. Resolution - 92-531 - approving payment of $1,793.12 to State Farm Insurance Companies
from the Tort Liability Fund in settlement of their claim for Mr. Thomas Price.
, t
� 10. Preliminary Order - 92-532 - In the Matter of sidewalk reconstruction �n both sides of Case
Avenue from Weide to Arcade; both sides of E. lowa from Hazelwood to Kennard; and both
sides of Kennard from E. Montana to E. Hoyt and setting date of Public Hearing for June 2nd.
_ . . � ,
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Committee Report
Finance, Management, and Personnel Committee�°
May 7, 1992
Resolution 92-534 - authorizing the Fire Department to accept a contribution of
$2,000 from the St. Paul Companies to be used for the Junior Fire Marshal
Program. (Referred from Council 4/Z1/92) Approved in Council 4/21
Committee recommended approval of the above consent item as noted.
DISCUSSION ITEMS
3. Resolution 92-535 - authorizing the Real Estate Division to initiate a
search for appropriate space to house the Division of Citywide Information
Services. (Referred from Council 4/21/92)
Committee recorr�nended Resolution be laid over, 3-0.
4. Resolution 91-2205 - changing the rate of pay for Computer Operations
Supervisor in the Salary Plan and Rates of Compensation Resolution.
(Referred from Council 3/17/92, laid over 4/16/92)
Approved, 3-0 (Attachments). Any further discussion will occur at the full
Council .
5. Discussion of co-located or separate space for the new office of License,
Inspections, and Environmental Protection. (Reference Resolution 92-434)
Committee recommended, 3-0, that a resolution be prepared outlining specific
details for the Real Estate Division to consider when searching for space. Joe
Collins, Legislative Aide, will prepare the resolution for signature by all
three Committee members.
FINANCE, MANAGEMENT. AND PERSONNEL COMMITTEE FORUM
6. Discussion of 1992 adopted budget adjustments which must be implemented.
The Administration will be presenting its proposed adjustments. Updates
will be given on 1992 and 1993 shortfalls.
Pam Wheelock, Budget Director, gave a presentation of the proposed budget �
adjustments for 1992. Administrative Orders and Resolutions will be
. forthcoming. Questions were raised regarding some of the proposed cuts
offered by various departments. These issues will be forwarded to Ms.
� Wheelock for her response at the May 21 Comanittee meeting.
4
DEPARTMEKT OF FINANCE AND
• ' MANAGEMFIJI'SERVIC�S �/1 �` '2C��
Richard Gelentan,Dineuo/ �•� ''p�"
C1TY OF SAIl�T PALJL Cr�'IDE INFORMAT70N Tekphone 612-298-5892
SERVJCES Fauimile:612-292-6795
la�nes Scluibtl,Mayor 817/901 Conuna�ce BuiJding
8 Eaa Fawrh Saert
Saint Pau�M'uuusota SSI01 �� D
� ,
wednesday, April 29, 1992 qpR 3 0 1992
COUNCILPERSON
TO: Kathy Zieman JANICE RET_Lt�AAt!�
718 City Hall and Courthouse
FR: Richard Gehrman, Director of i a �e. �/
Greg Haupt, Manager CIS �-�
RE: Your April 22 Request fo �nformation Relevant to
Resolution 91-2205
In response to your request, the followinq information is
provided. As a point of information, the Computer Operations
Supervisor class is a sinqle-incumbent class at this time.
Citywide Information Services Division has the only authorized
position in the class.
-,
�
� 1. CIS to address the issue of brinqinq whole some of the
part-time positions with or without traininq and keepinq the
Computer Operations Supervisor position at it's current level.
• CIS's current part-time positions are:
• *One EDP Systems Analyst III ( .6) ,
• *One EDP Computer Operator ( .6) .
• One EDP Systems Analyst II ( .6) ,
*Neither the EDP Systems Analyst III nor the Computer
Operator are interested in full-time work.
Software falls into several categories. Application
software (e.g. , word processing or the Payroll System) ; System
software (e.q. , Disk Operating System (DOS) or Norton
Utilities) ; Communications software (e.g. , ProComm) ; Database
software (e.g. , Oracle) .
EDP Systems Analysts are specialists who design and
create application software. Typically they are no more
familiar with other categories of software than necessary.
The Computer Operations Supervisor must be knowledgeable about
system software and communications software.
The Computer Operations Supervisor manages system
f software programmers, computer operators, EDP aides and data
entry operators. Systems Analysts normally do not supervise
these types of personnel; an EDP Systems Analyst II is not a
supervisory position at all.
The Computer Operations Supervisor also manages vendors
and supply/maintenance contracts of various sorts, monitors
and addresses computer capacity issues, and is responsible for
the functioninq of the $500,000 Computer Center and its
appurtenances. These are also duties not normally part of an
EDP Systems Analyst's role.
Makinq whole the EDP Systems Arialyst II and giving her
operations-related duties would likely create a new class
specif ication.
Education costs for the individual in new disciplines
would be on the order of $10, 000 in travel and training, plus
extensive on-the-job training. It would be a year or more
before she were fully effective in that role, given its
complexity. Success in the role without training is unlikely.
Carryinq out the new combination of duties in two widely
separated physical locations would present potentially
significant difficulties, especially for supervision of staff.
The cost of converting the EDP Systems Analyst to full-
time is approximately $15,000.
. 2. The Fiaance Department [to] provide a written report ot
what the impact vould be both within the department and city-
wide it some of the dutfas of this position were split up or
eliminated.
We have no alternatives to offer regarding splitting up
the duties. The CIS Manager is too remote to take them on and
already has a full load with the 17 individuals reporting to
him.
Duties already have been delegated to the lone Senior
Computer Operator to the degree possible within that
classification description.
Eliminating duties would require returning to a level of
complexity and responsibility similar to that of about 1988.
To do that would require abandoning computer operations
support for systems and capabilities which have been built
since then. We know of no practical or desirable way to
accomplish that.
The decision which led to responsibilities at this level
occurred in 1981 when the City determined to establish its own
data processing capability and facility.
The reasons for the separation were cost and control.
The cost issue is demonstrated in the accompanying graph. The
q� -���
control issue related to the differing needs and priorities of
the City compared to the County.
The City began separatinq from Ramsey County Data
Processing in 1982, with the first central computer purchase,
and began building over a ten-year period sophisticated
computer processing capability and expertise. That process
led to a grade 20 managerial/supervisory position in a complex
three-shift computer operations environment.
c: R. Gehrman
E. Swanson
J. Shockley
Data Processing Payments to County
Cost of Using County Computers
'74 -� ss000
'7 5 � Ba�000 �
'7 g s�oe000
'77 aa,4000
�7 g �3��000
; �7 g aeo4000
_..- �gp se�s000
'8� 5613000
'8 2 5670000
�g 3 aaea000
�84 as,e000
'85 a+ze000
'g 6 � sse000
'87 � aa0000
'88 -� �31000
'g g -� aaa000
'g p � asa000
'g� -_ ax0000
i i i � i i i i
$0000 $100000 $200000 $300000 $400000 $500000 $600000 $70000
Councilmember Janice Rettman
�/^_ ..: _ • (�(�,�`���
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Interdepartmerrtal Memorandurr� �'r`� �` �' � � ✓
CTTYOFSAII�TTPAUL CV��v;;;_-.• ;_�<
l�ti:E F.:T�i.:��1
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T0: Councilmember Paula Maccabee
FROM: John H. Shockley� Managez���i�-i6 •
Classification and Compensation Division
DATE: April 7� 1992
RE: Classifications and Compensation Policy on Upgzadings
At the March 19� 1992 meeting of the Finance, Management and Personnel
Committee you asked that our office draft a policy resolution. I
believe that resolution was to address the following:
I. Study higher paid comparable classes�as well as the under
compensated classes before a resolution recommending a
classification upgrade is brought before the City Council.
2. Rationally analyze the situation before recommending an upgrade by
° providing evidence that it is better to upgrade the class and cut
funds elsewhere than to cut the duties of the class and thus avoid
the upgrade.
3. Demonstrate where funds will come from to pay for the upgrade by
identifying specific activities to be cut.
Regarding the study of higher paid comparable classes before an
upgrade comes before the City Council� comparisons with higher paid
classes are made as part of the general compensation study procedures.
In assigning point levels for the different compensable factors�
factor level comparisons are made with both higher compensated and
lower compensated classes in order to assure the reasonableness of the
point assignment. However, if you are suggesting that before
upgradings are brought before the City Council higher paid classes
with similar job evaluation points that are used for comparison
purposes should be studied in order to further �ustify the grade
assignment or assure that such classes are also appropriately
compensated, then all other classes with a similar range of points
would have to be studied. For example� in the case of the Computer
Operations Supervisor compensation study, the position allocated to
that class was assigned 2540 points. Under the City's compensation
system, classes of positions with job evaluation points ranging from
approximately 2500 to 2600 points are assigned to a compensation level
equivalent to Supervisory grade 20. Such assignments are made without
� regsrd to the gender dominance of positions within the class. There
Paula Maccabee
Apzil 7, 1992 �
Page T�ao
are approximately 60 positions allocated to 25 different
classifications at that compensation level. If a study found that any
of those classes were 'either over compensated or under compensated�
then, according to the proposed policy, additional studies would need
to be conducted in order to �ustify any resulting compensation
recommendation. A potential result could b� that all 600 City classes
affecting approximately 3�000 positions would end up being studied in
order to justify one new grade assignment.
In the recent Finance� Management and Personnel Committee presentation
regarding the Computer Operations Supervisor upgrading a comparison
with the male dominated Computer Services Manager class was used as an
example of a wage disparity as defined in the State Pay Equity Act.
It had a similar amount of job evaluation points as the Computer
Operations Supervisor but it was compensated at a higher zate.
However, any other male dominated class with similar job evaluation
points could have been used for comparison purposes if it was
compensated at a higher rate than the female dominated Computer
Operations Supervisor class. For example� Citizen Service YrogzBm
Manager� Accountant IV, Conservatory Supervisor, Economic Development
Specialist IV and Forestry Manager are all male dominated classes.
They are all assigned �ob evaluation points similar to those assigned
Computer Operations Supervisor and all are compensated at a higher
rate.
In July of 1991 the Mayor instituted a policy that addresses the
second item in your request (see the attached memo dated July 10,
1991) . Additionally, the Acting Personnel Director has recently
issued a policy notice (see the attached memo dated April 2, 1992)
that also addres�es your request. Subsequently, future reports
accompanying resolutions recommending any upgrades for female
dominated classes will contain a summary of the alternatives explored
and an analysis of the reasoning behind why an upgrade is the best
alternative.
As to the issue of identifying funding sources and specific activity
cuts to pay for upgradings� green sheet iaformation accompanying
resolutions regarding upgrades will� in the future, contsin such
information in detail.
It should be noted that most of the resolutions regarding upgradings
or the creation of new classes that have appeared before the City
Council in recent weeks are the result of studies that were initiated
prior to the reclassification and regrading policy discussions that
have been taking place at the Finance� Management and Personnel
Committee meetings since late 1991.
In conclusion� the recent discussions before the Finance, Management
and Personnel Committee have given our office clear direction as to
the specific information required by the City Council in order to make
informed decisions regarding actions resulting in upgradings or new
�� -�`�� S
Paula Maccabee
April 7� 1992 �
Page Three
classifications. Furtheranore� our office has made Classification and
Compensation Policy changes that should address the concerns raised by
the City Council regazding duty removal� service provision and
organizational options.
If you have any questions, please call me at 292-6502.
Thank you.
attachments
cc: Ken Peterson
Mark Robertson
Shar Knutson
Mary Wheeler
City Councilmembers
�
, ��1 DEPARTMENT OF FINANCE AND
MANAGEMENT SERVICES nf � a �
! 1 Richard Gd+mw�+,Direcws �1 I `O�'�
Cf I'Y OF SAINT PALJL ��DE INFORMATION Te/ephone:612-2A8-5892
SERVICES Facsimik:612-292-6795
lames Schelbe[, Mayor 817/901 Comrnerce Building
8 Eau Fourth Saeet
Saint Pau�Minnesota SSI01
�
Friday, February 21, 1992
TO: Finance Committee Chair Janice Rettman and
Committee Members Thune and Neid
FR: Greg Haupt �
�
RE: Computer Operations upervisor Grade
I've had a chance to touch base with some of you or your aides on the Computer
Operations Supervisor grade matter, which was laid over yesterday (February 20).
Several worthy issues were raised. The attached fact sheet and organizational chart
are an attempt to relate to those issues from my perspective.
�' One issue not covered on the fact sheet is funding. Funds are available within the
`� activity 01115 budget to cover the upgrade. Upon Council approval, I will process a Budget
Amendment Administrative Order to move approximately $5,000 from the 200s (services)
to the 100s (personnel).
I'd welcome the opportunity to explain the bullets on the fact sheet, if that would be
helpful. I can be reached at 4985.
c: Council Member Paula Maccabee
Council Member Dino Guerin
John Shockley, Personnel
�.�����.���
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,u�r�ic� �r'rc��a►�
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FACT SHEET
Comparable Worth Facts: Equal pay for equivalerrt work is City policy.
• Singie-incumbent female class paid 7 grades lower than comparabie single-incumbent
male class.
Duties Removal Facts: Duties cannot be shifted to other division supervisors or to the
division manager.
• Location is Public Safety Annex, 3/4 mile from division manager in Commerce Building.
• Highly technical,24-hour responsibilities in computer operations, data entry, and system
support require specialized knowledge and supervisory skills.
• Only other CIS supervisor is Cable Officer.
Workload Facts: Increasing service demands na.� increasing technological complexity,
neither fikely to reverse.
• 1982 City determines to develop its own computer operations,splitting off from Ramsey
�; `� County Data Processing.
�:
1 com�uter, 1 operating system, no database management software, 75
customers.
• 1988 CIS opens $500,000 citywide Computer Center in Public Safety Annex.
2 com u� ters, 1 operating system, Prime Information database management
software, PrimeNet networking, 400 customers.
• 1991 CIS continues change-over to Unix operating system.
5 comquterS, 2 operating systems, Prime Information database management
software, Oracle database management software, PrimeNet networking, TCP/IP
networking, 800 customers.
• 1992 CIS introduces client-server approach to computing using Oracle relational
database management software.
9 computers, 3 operating systems, Prime Information database management
software, Oracle database management software, PrimeNet networking, TCP/IP
networking, 850 customers.
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OFFICE OF TFiE MAYOR Q�� ���`j
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BUDGET SECTION
. Stary Becker,Budget Director
CITY OF SAINT PAUL s6�aty Aau Telephonc:(612J 298-4140
James Scheibel, Mayor 1S Wist Re!logg Boulevard Facsimile: (612)298-4144
Saint Paul,Minnesota SS102
��
DATE: February 3, 1992
TO: Kathy Zieman
FROM: Barb Renshaw Bud et Office �
� g
RE: Cost for Upgrade of Computer Operations Supervisor
Attached is information you requesterl for Thursday's Finance Committee meeting on the issue of the
upgrade of the title of Computer Operations Supervisor. The cost for the Citywide Data Processing
Activity #01115 is estimated to be $4,966. It would also increase spending for General Government
activities for PERA and FICA by $602.
��
cc: Stacy Becker
Tom Cran
Ron Kline
�
ANALYSIS OF COST: UPGRADE OF COMPUTER OPERATIONS SUPERVISOR
TOTAL
BI—WEEKL NO. OF ANNUAL PERA & COST
RATE BI—WEEKS COST FICA tNCREASE
1992 BUDGET .;
Grade 13, Step 8 1800.74 262 47,179
Promotion 3,664
50,643 6,167 57,011
1992'ACTUAL
Grade 20, Step 5 1940.58 6.0 11,643
Grade 20, Step 10 2186.43 20.2 44,166
55,809 6,770 62,579
DIFFERENCE 4,966 602 5,568
NOTES
1. The incumbent is currently receiving out—of—title pay at Grade 20, Step 5.
2. Fringes are calculated only for PERA (4.48%) and FICA (7.65%) only. The costs
would be paid out of General Government activities.
C:\123DATA\BUD 92\COMOPR
MANAGEMENT SERVICES y y V
Richard Gehrnsan,Director (� ' , ��� �
�
CITY OF SAINT PAUL CI7YWIDE INFORMATION Tilepbone:612-298-5892
SERVICES Fauimile:612-292-6795
larnes Scheibel,Mayor 817/901 Commerce BuiJding
8 Eatt Fourth Street
Saint Paul,Minnesota SS101
r.i .
Thursday, January 30, 1992.
TO: Kathy Zieman, Legislative Aide
c/o Council Member Rettman's Office
FR: Greg Haupt
RE: Computer Operations upervisor Regrading
In response to your request, the budgetary impact of the subject upgrading is as
follows:
Budgeted 1992 promotion reserve = $ 3,664
Amount actually needed in 1992 = $ 9.366
Shortfall = $ 5,�
�
I made an enor last year in budgeting the 1992 promotion reserve amount for this
position. I had expected that it would be treated as a promotion, therefore subject to a
maximum increase of 5%. In fact, the incumbent will be moved into the new grade at
current step.
The shortfall will be made up through an internal CIS transfer of funds by
Administrative Order budget amendment upon Council approval of the change.
c: R. Gehrman
B. Renshaw
E. Swanson
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JANtCE r:':���r�vo��.��:
DEPARTMENT OF F[NANCE AND
MANAGEMEAfI'SERVICES ���Q
Rithatd Gdvman,Director � � �Q"'-- �
CTI'Y OF SAINT PAUL C�T�DE INFORMATION Telephone:612-298-5892
SERVlCES Facsimile:612-292-6795
�aines Scheibel,Mayor 817/901 Commerce Building
8 F.ast Fourth Saeet
Saint Paul,Minnesota SS101
.�.._�.!.d
��
Monday, January 27, 1992
TO: Council Member Janice Rettman, Chair
Finance, Manage nt and Personnel Committee
FR: Greg Haupt
RE: Computer O eration Supervisor Position
In 1991, Citywide Information Services prepared a request for a study of our
Computer Operations Supervisor position, which we felt was not an appropriate grade.
Action dates associated with this request were:
August 27 Personnel approve the report on the position.
�" August 28 20-day notice issued.
September 30 Report and recommendation referred to Council.
December 3 lst reading and refenal to Finance, Management and
Personnel Committee.
The appropriate grade for the position of Computer Operations Supervisor is an
issue important to the management structure of the CIS Division. It would be helpful if we
could have the opportunity for formal presentation of the situation in order to secure the
Commmittee's approval.
c: Rich Gehrman
Elizabeth Swanson
John Shockley
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