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93-38 ' Council File ,� /� �-�c� `� �� . • Green Sheet # �'��`��' RESOLUTION CITY OF SAINT AUL, MINNESOTA - �. - Presented By Referred To Committee: Date 1 2 RESOLVED, that the Licensee, Holiday Station Stores Inc., (License ID# 14986), 3 for the premises located at 600 Snelling Avenue North in Saint Paul is hereby ordered to 4 pay a fine of $200 for the violation of sale of tobacco products to a minor. 5 6 Said fine shall be paid to the Office of License, Inspections and Environmental 7 Protection within thirty days of publication of this resolution as adopted. 8 9 This Resolution and the action taken above are based upon the facts contained in 10 the attached notice of complaint, dated November 18, 1992. The facts as outlined in this 11 letter are not contested by the licensee, as evidenced by the attached letter, dated 12 December 7, 1992, signed by Karen A. Fairbairn, Legal Counsel. This action is also 13 based on the circumstances and arguments presented by and on behalf of the licensee 14 during the Public Hearing. Yeas Navs Absent Requested by Department of: rimm � u erin �-� on �--- acca ee � e man �' une � i son —�— By: ,��j�E� � � ���3 Form Approved by City Attorney Adopted by Council: Date , Adoption Cert' , ed;by Council �ecretary By: �/� -/ -��L I ;�: - ,� � BY� � '� Approved by Mayor for .Submission to Approved by ,a . Dat ^ '-��'� -� n �",� Council i / , � By: �`'�:%w,ll-f'��l! By: . .- � , .,t... c a,�..>1., ,-.. �� .. ., . , . � . . ' . . , .. . . . � . .,- .. . � � �� , �, �q=� PvT ix T�te��- ,: �.��� � -�.; - LIEP . 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' . _ . ; or rsque�t. _ • . . . � . : '": ADYANTAC�ES IF APPRQVEp ' 1►�at�whether U����Y�`antnr���p�u�'4+re�luked bY�elrvl � - ,cf�ter o�wlaether the�+i a�ra,�pA�fo v�r�►�' w�dt ttte C�r:ot"SaWrC Peul - � .: - '? <i�1d 1lt a�izee�s��,tla�►�1 p�n. . -� . , , , �, , � , ' • DiS_�• /ANT'1tt�y6�S�yt��:`�P��. QS/�U y . _,: � K �AS��'QI�OWirP��,�.�AR N ����s�`� - . .. . . � . ' �is P!±�;�/i'e9ueti�if k'is'Ae►�p+�d�.�.�c. .tIO�e9, ' ` : '' r��t�in�as�s_-e>►-a�na��iVlif�t�WMp!t�`�1�t.Mowk��p��` . � � � � � � . � ; �t�ADVANTi4t3ES 1F NOT/�1�CJ,. . ^ '�` 11Wut�Ill 19e M_�ey�neq�tlrs-�n����04yi��q,et it��n+d�iseyd�.aa��an is ewt' , ���M'�tO�7�.�f�VQT��'�I M�w���/ � � � " � . _ � � . F , . �OM I�tB�'L088 d��lk�6� ; 'F�ANCIAl1MPJtCT ; '� :: . :; ;�. � � � ,. - . Ai�OU9t+'Xtm must t�lar�t�ie infot+natkln yoti p.►o+�i�tfe,�t�p�the issue�reu ` � � f,,: are,�tdd�ea�si#tp��,geraNsBil y0t►r�uN���iNt�'��,#lO�r nifiC��if �DMg b i�t?V�ta is�ok�to pay't - , : .�,: , ` _ : ,. - ��.� .��3 g� �,- UNCONTESTED LICENSE HEARING Licensee Name: Holiday Station Stores, Inc. Address: 600 Snelling Avenue North Date Of Council Hearing: January 12, 1993 Violation: Sale of Cigarettes to a minor § 324.07. Date: November 7, 1992 Place: Licensed Premises Matrix Presumptive Penalty: N/A Recommendation by Assistant City Attorney on behalf of client, Office of License Inspections and Environmental Protection: To impose a $200 fine for the sale of cigarettes to a minor. Attachments 1. Proposed resolution 2. License information 3. Notice of Violation 4. Letter of licensee or attorney agreeing not to contest the facts � � . ��, q�� -3� � Date: Nov 18 Business License Master Inquiry LICENSE I.D. 14986 LICENSE NAME HOLIDAY STATIONSTORES INC FIRST NAME MIDDLE INITIAL BLD STREET NUMBER 600 STREET DIRECTION N STREET NAME SNELLING STREET TYPE AV CITY ST. PAUL STATE MN ZIP 55104 UNIT BILLING NAME BLD STREET NUMBER STREET DIRECTION STREET NAME P O BOX 1224 STREET TYPE CITY MINNEAPOLIS STATE MN ZIP 55440 UNIT D.B.A. HOLIDAY STATIONSTORE #43 COMBINE CODE LIC.EXP.DATE 03/31/93 TAX ID 9346950 SSN 502-42-5522 CEN.TK 321 PHONE NUMBER -6443994 TERR OI DENVER DEALER NUMBER BADGE.NO FIRE 32 Mailing License to the Billing Address (Y/N) EFFECTIVE DATE Alt-Z FOR HELP° VT102 ° FDX ° 9600 E71 ° LOG CLOSED ° PRINT OFF ° Date: Nov 18 Business License Manager Inquiry LICENSE I.D. 14986 NAME GENE WORESKY TRANSFER FROM LIC ID TRANSFER TO LIC ID STREET NUMBER STREET DIRECTION UNIT NO STREET NAME STREET TYPE CITY STATE ZIP PHONE NUMBER NOTE: 1: INSP CHANGE FROM 02 TO O1 ON 3/20/92 2 : INSPECTOR CHANGE FROM BARB TO MIKE - 1/6/92 3 : 4 : 5: 6: 7 : 8 : Alt-Z FOR HELP° VT102 ° FDX ° 9600 E71 ° LOG CLOSED ° PRINT OFF ° . � , :��.. - ��"�3� �, OFFII,_ OF THE CITY ATTORNEY Natalie E.Hudson, Ciry Attorney CITY OF SAINT PAUL SOOLandmarkTowers Telephone James Scheibel,Mayor 34S St Pere�Saeet CiviL•298-5121 Saint Paul,�nnesota SSI02 Criminal:298-1271 Facsimile:612-298-5619 r�r�..... November 18, 1992 NOTICE OF COMPLAINT Manager Holiday Station Stores Inc. 600 Snelling Avenue North Saint Paul, Minnesota 55104 Re: All licenses held by Holiday Station Stores Inc. , for the premises located at 600 Snelling Avenue North, Saint Paul. Dear Manager: The Director of the Office of License, Inspections and Environmental Protection will recommend that adverse action be taken against all the licenses you hold at the above-named premises. This recommendation is based on the following: On November 7, 1992, a clerk or other employee sold cigarettes to a minor under the age of 18 years in the licensed premises. This is an offense under Minn. stat. §609. 685 and Saint Paul Legislative Code §324.07. If you do not dispute the above facts, and send me a letter to that effect within 5 days, the case will be set before the City Council. You will have a chance to appear and make a statement before the Council as to the proper penalty, if any, to be imposed. If you do dispute the above facts, a hearing will be set before an Administrative Law Judge. At that hearing both you and the City will be able to appear and present witnesses, evidence and cross- examine the other's witnesses. The Council will ultimately decide the case. If this is your choice, please let me know within 5 days, and we will take the necessary steps to set up that ALJ hearing. Call me at 298-5121. Very truly yours, . . S. Philip B. Byrne Assistant City Attorney cc: Robert Kessler Director, LIEP Terry Hislop License Division . , ��-� -:�S ✓ H011day Companies GEN.OFFICF 35G7 WEST SOth STREET/MAIL ADDFESS:P.O.130X 1224hiINNEAPOLIS,�IN SS�JO/NhL Gt?-831�87W/FAX bl?-830-8864 CREUIi OFFICE 5501 AA'.OLO�HAKOPEE KD./MAIL ADDRE�S:P.O.HOX 1?16,btINNEAPOLIS,A1N SSJJO/Pfl.GI2-92132�0/FAx G12-927-5295 December 7, 1992 DELIVERED BY MESSENGER Mr. Phillip B. Byrne Assistant City Attorney City of St. Paul � ��.������ 800 Landmark Towers 345 St. Peter Street ��� C 719�2 St. Paul, MN 55102 ���� �TTO���� Re: Notice of Complaint/Alieged Sale of Cigarettes to a Minor Dear Mr. Byrne: This letter is a response to the Notice of Complaint dated November 18, 1992 directed to Holiday Stationstores, Inc. ("Holiday"). Holiday will not challenge the Notice of Complaint, and for purpose of this letter will adopt the facts as set forth in the Complaint. This is not, however, to be interpreted as an admission of any fact or of liability.' Complying with the law prohibiting the sale of tobacco and alcohol to minors is a priority for Holiday. As a result Holiday has established numerous procedures and policies to ensure that minors are not permitted to purchase cigarettes. Holiday has a written policy which is distributed to all employees describing the prohibitions against the sale of tobacco and alcohol to minors. See Tobacco and Alcohol Policy attached as Exhibit A. This Policy requires cashiers to request proof of age for anyone who appears to be underage. Employees are advised that if the Policy is violated they may be subject to discipline. When an individual is hired to work in a Holiday Stationstore he or she is required to review the Policy and to acknowledge that it has been read. This document then becomes a part of the personnel file. Further, the Store Manager and the District Manager review the Policy with the employees. The District Managers visit each store in their district approximately three times each month. On each visit the District Manager is required to remind employees about various store policies including the prohibition of the sale of tobacco and alcohol to minors. See District Managers checklist, Exhibit B. All employees are instructed to "card" any individual if there is any doubt whatsoever as to the individual's age. ' This letter is Holiday's summary response to the allegations in the above- referenced charge. This letter is not intended to be an exhaustive treatment of any and all evidence which may be available to Holiday. Further, this letter is not intended to raise all theories and/or defenses which ultimately may be raised by Holiday. �'� ��� f2; f00D � � `�/, WorloeWioe �IESs rdcY ./�/%� Hd'd°�'' . ��� �� � Mr. Phillip B. Byrne December 7, 1992 Page 2 Additionally, all employees are required to wear a button which states "I Check IDs for Alcohol and Tobacco Purchases". This button is attached as Exhibit C. Signs are displayed in the Stationstores to remind both customers and cashiers that the sale of tobacco products to minors under the age of 18 is prohibited. These signs are brightly colored and prominently displayed. After the alleged incident in November occurred, Don Peterson, Director of Operations, distributed the memo attached as Exhibit D to instruct all stationstore managers and assistant managers to remind all employees about the Tobacco and Alcohol Sales Policy. A second memo attached as Exhibit E was also distributed in November of 1992 requiring additional signs to be displayed in the Stores to again emphasize that the sale of tobacco and alcohol to minors is prohibited. Furthermore, the cashier who allegedly sold cigarettes to a minor was reprimanded. See Corrective Action Notice attached as Exhibit F. Holiday Stationstores, Inc. will continue to instruct its employees about the prohibition of the sale of tobacco to minors. All efforts will be made to ensure that cashiers "card" all individuals who appear to be 25 years old or younger before tobacco is sold to them. If you have any additional questions, please do not hesitate to contact me. Very truly yours, HOLIDAY COMPANIES � - ��- � �7�.�����/ i�.�i�'�,� � • `-J " Karen A. Fairbairn Legal Counsel (612) 832-8557 KAF:mb.8 Attachments . . '��-� �-3�` �/ TOBACCO AND ALCOHOL SaLES State laws prohibit the sale of all tobacco products, including cigarettes, to mfnors under the age of 18. The sale of any intoxicating liquor, incfuding besr, to minors under age 21 or to any person intoxicated..ox.bor.der.ing.or�.a.staie:of.intoxication: is.alsa illegal. The penaity for vio(ating these laws varies by state but can include a money fine, imprisonment, or both. As a cashier, it is your responsibiiity to abide by these laws, and YOU are liable if caught selling tobacco or alcohoi to a minor. Thereto�e, a drivecs license or state I.D. card with a picture must be examined for tobacco and afcohol purcl�ases for any cvstomer who appears to be 25 years old or younger. Emplojrees violating state laws must answer for their own violation. The Company wiil not be responsible for any money fines or any other penalty imposed. Employees violating state laws may be subject to disciplinary action up to and including discharge. I have read this page and understand it. I also understand thai this signed staiement wiil become a part of my personne! file. Employee Signature Date Print Name Location PL 1411 �.2/� FORM aSS0228 ~� � �,'.�, DISTRICT MANAGFA'S ��- � ���SS � STATIONSTORE SUSJECT CHECK-LiST STORE NUMBERS SU BJ ECT , DATES 1. Gasoline 8 Cigarettes Prices Competitive 2 Signs Up 8�Correct 3. Review Weekly Schedule 4. Review Misc. Hours 5. Cigarette Inventory � Discussion 8� Check Order Book 6.Dairy Inventory Discussion 8� Checic Order Book 7.Store Inventory Discussion (Hot Seasonal Item) 8.Discusion Of Inventory Needed For Next Ad 9. Discussion on Money Drops&Security 10.Discussion on the Sale of Alcohol and Tobacco to Minors 11. Discussion on Sexual Harrassment Policy _ . _ .... . � . � ��� - .����� EXHIBIT C BU�`TON :�`:t �,> �� .' ' C HE � CK 6 �� f ' � . � � . f F�R AL , � TpB C�HOL .R , PURc qcco -, SES :� � �:�: �, ��.-. ���:.-�.N.-� . ca� _��. � �o�vnurz DATE: November 23, 1992 TO: Stationstore Managers/Assistant Managers FROM: Don Peterson � SUBJECT: Tobacco and Alcohol Sales Policy Please review with all employees the changes in Tobacco and Alcohol Sales Policy. State laws prohibit the sale of all tobacco products, including cigarettes, to minors under the age of 18. The sale of any intoxicating liquor, including beer, to minors under age � . 21 or to any person intoxicated or bordering on a state of intoxication is also illegal. The penalty for violating these laws varies by state but can include a money fine, imprisonment, or both. TO MAKE CERTAIN THAT TOBACCO AND ALCOHOL ARE NOT SOLD TO NIINORS, A CUSTOMER'S DRIVER'S LICENSE OR STATE ID CARD WITH A PICTURE MUST BE EXAMIlVED FOR ALL TOBACCO AND ALCOHOL PURCHASES FOR ANY CUSTOMER WHO APPEARS TO BE 25 YEARS OLD QR YOUNGER. � The Store Manager is responsible for educating all employees about the rules and regulations regarding the sale of tobacco and alcohol. Employees who violate state laws governing the sale of tobacco and alcohol are responsible for their own violations. Holiday will not be responsible for any money fines or any other penalty imposed. Employees violating state laws may be subject to disciplinary action up to and including discharge. DP/bs cc: Donovan Erickson George Townsend Lloyd I.ehnen Regional Managers District Managers c:1wp51\Doo\TobaAko.ttr ��� _�� �i,' �oRarmuM DATE: November 23, 1992 TO: Stationstore Man FROM: Don Peterson � _ SUBJECT: Tobacco and Alcohol Sales Signs With this memo you will receive a sign package and posting instructions. Size Description and Usage 14 x 11 Tells customers that employees are required to check I.D.'s of anyone appearing � � under 25 years of age. 7 x 5'/z Display 2 (back-to-back) of the 11/14 signs in plastic sign holder, either on Cigarette carton rack, somewhere in security area or other visible location. The . 71c..51/z signs should be taped to the counter at each register station. Two of them (back-to-back) could also be placed on the window lerige near the "In-Door". 5 x 3 Reminder sign for employees to check I.D.'s. These are to be used in the security area only. The Sx3's should be attached to the cigarette merchandiser. It works well to peel a piece of the crack-n-peel off and attach sign to the front rail in front of a 100's pack. Put up at least one sign per merchandiser. 8 x 2 This crack-n-peel sign should be mounted to the counter in front af the cash drawer or it can be mounted on the register. This sign is a final reminder to the cashier as they ring up the sale, so make sure they see it. DP/bs cc: Donovan Erickson George Townsend Lloyd Lehnen Regional Managers District Managers r.\wps t�Doa�ID.igns.mom - � �� -.�� � IT� � T HE LA . Check I.D.'s on all persons who appear 25 years old or younger for tobacco and alcohol sales. i o ur a ue us omers : Please do not be offended if we ask for I.D. with tobacco or alcohol sales. . Our policy is to check any customer who appears 25 years of age or younger. Please help us prevent accidental sales to minors.� IT'S THE LAW! � ��� `��. � �.� � You must be 18 years or oider to purchase shells, cigarettes, BBs, pellets, and BB and peilet guns. � You must be 18 years or older to purchase butane, butane lighters, glue, cement, and aerosol paints which contain a to�ac substance that can be harmful or fatal. ■ r/ � . � � . � � �/� r/ � � _ Q a� ■ ■ � p � � .� S � � '� O � �- 4� t� v 0 � - . � � � � � � = i � i. � ,�„� i, . 4� _� - !�! .- !� �. :. � p �- � � _ .•■ �- p ,C � 4� ._ O v t� � > � . � � � v � � � t� .� �1 � .� p �, O � � V N '�'� J �"'� O �. �' V� � 0 �-+ 0 i � '*'r e� � 4� W _ ,� �, o _ O .�.� t� �, �' � .- .- � - y � � � � _ 1� . �,, � .� a� ._ � v� o — o a� � . t� c� _ os v� = .. 4� i. � t� 4� _ � �"' O �. 4� �3 a ,*.. � _ •- ... ,a, � � p � � � c� � �"Y6l � ' �.� ".�� � ,� Holiday Companies ' ' ' Employee Corrective Action Notice Name I ' I � C�t�P t K f��(T'Y►'�t4� Location �L� 3 �,t1�° 1�i•�:�i Job title � �1-C'S R SS Uc; f4 ►� �n�rqTi G+NS Department Date of Incident(s) j I '7 "�I Z TYPE OF NOTIG'E (check one) � Counseling �Warninb ❑ Susp nsion � Discharge" •Human Reyooiees in the Jfain Offiu must bs wntacted prior W diecharga SUPER.VIS08'S STA'I'EMENT(please print) On 11/7/92 you sold cigarettes to a minor. This 16 year old girl was worldng with the State of - - Minnesota as a test shopper. You did not ask for her identification. Holiday has provided numerous signs and buttons that are intended to remind you of your responsibility to ask for identification. You are to ask for identification if a customer appears to be younger than 25 years of age. On 11/2/91 you signed a letter which outlined your responsibilities in this area. Your actions may well result in a fine to Holiday and some measure of negative customer relations. ACTION TO BE TAgEN This is a written warning. The Manager and District Manager will retrain you and emphasize the importance of asking for identification when selling cigarettes or tobacco products. Any future violations will result in additional disciplinary action up to and including discharge. SIGNATURES: � Employee � �t�� ,✓1?'ut A Date �`�—`3-�� Supezvisor � Date �1�2 ��j Z r Division Head x Date � Human Resourcea ��Z�� \ �����'� x Date ��/� 9"� / Foxix szaw (ReverFae aide may be uaed for empioyee'a atatement) R°""°d u°1 . . EMPLOYEE'S STATEMENT(please print) �-� , OFFICE OF THE CITY ATTORNEY �� • IANE A.MC PEAI� CITYATTORNEY �3 -3� � , CITY OF SAINT PAUL 800 Landmark Towen Te[ephone � James Scheibe/,Mayor 345 St Peter Street Civil:298-5121 Saint Paul,Minnesota 55102 Criminal:298-4271 Facsimile:61 Z-298-5619 �� �tECEiVEn December 16, 1992 �EC 18 1992 NOTICE OF HEARING xaren A. Fairbairn ���Y CLk.�7K Legal Counsel Holiday Companies P.O.Box 1224 Minneapolis, Minnesota 55440 RE: Licenses held by Holiday Stations, Inc. , for the premises located at 600 Snelling Avenue North, Saint Paul. Dear Ms. Fairbairn: Please take notice that a hearing concerning the above-mentioned establishment has been scheduled for 9: 00 o'clock a.m. , January, 12, 1993 in the City Council Chambers, Third Floor, Saint Paul City Hall and Ramsey County Courthouse. Enclosed please find a copy of the proposed resolution, with attachments, for consideration by the City Council. This is an uncontested hearing, in that facts contained in the notice of complaint have been admitted to. You will have the opportunity to present oral and/or written argument as to the appropriate sanction, if any, to be imposed. If you have any questions, please call me at 298-5121. Very Truly Yours, �. PHILI B. BYRNE Assistant City Attorney cc: Robert Kessler LIEP Terry Hislop LIEP Molly O'Rourke City Clerk . � �� �� �. � UNCONTESTED LICENSE HEARING Licensee Name: Holiday Station Stores, Inc. Address: 600 Snelling Avenue North Date Of Council Hearing: January 12, 1993 Violation: Sale of Cigarettes to a minor § 324.07. Date: November 7, 1992 Place: Licensed Premises Matrix Presumptive Penalty: N/A Recommendation by Assistant City Attorney on behalf of client, Office of License Inspections and Environmental Protection: To impose a $200 fine for the sale of cigarettes to a minor. Attachments 1. Proposed resolution 2. License information 3. Notice of Violation 4. Letter of licensee or attorney agreeing not to contest the facts � Council File � � ✓� �� ✓ Green Sheet # RESOLUTION CITY OF SAINT PAUL, MINNESOTA Presented By Referred To Committee: Date 1 2 RESOLVED, that the Licensee, Holiday Station Stores Inc., (License ID# 14986), 3 for the premises located at 600 Snelling Avenue North in Saint Paul is hereby ordered to 4 pay a fine of $200 for the violation of sale of tobacco products to a minor. 5 6 Said fine shall be paid to the Office of License, Inspections and Environmental 7 Protection within thirty days of publication of this resolution as adopted. 8 9 This Resolution and the action taken above are based upon the facts contained in 10 the attached notice of complaint, dated November 18, 1992. The facts as outlined in this 11 letter are not contested by the licensee, as evidenced by the attached letter, dated 12 December 7, 1992, signed by Karen A. Fairbaim, Lega1 Counsel. 1'his action is also 13 based on the circumstances and arguments presented by and on behalf of the licensee 14 during the Public Hearing. Yeas Navs Absent Requested by Department of: rimm uerzn on t acca ee e man un e i son By: Form Approved by City Attorney Adopted by Council: Date , Adoption Certified by Council Secretary sY: /2 -/�-�I� By' Approved by Mayor for Submisaion to Approved by Mayor: Date Council By: BZ'' . , �__r. Q 3 3g � Date: Nov 18 Business License Master Inquiry LICENSE I.D. 14986 LICENSE NAME HOLIDAY STATIONSTORES INC FIRST NAME MIDDLE INITIAL BLD STREET NUMBER 600 STREET DIRECTION N STREET NAME SNELLING STREET TYPE AV CITY ST. PAUL STATE MN ZIP 55104 UNIT BILLING NAME BLD STREET NUMBER STREET DIRECTION STREET NAME P O BOX 1224 STREET TYPE CITY MINNEAPOLIS STATE MN ZIP 55440 UNIT D.B.A. HOLIDAY STATIONSTORE #43 COMBINE CODE LIC.EXP.DATE 03/31/93 TAX ID 9346950 SSN 502-42-5522 CEN.TK 321 PHONE NUMBER -6443994 TERR O1 DENVER DEALER NUMBER BADGE.NO FIRE 32 Mailing License to the Billing Address (Y/N) EFFECTIVE DATE Alt-Z FOR HELP° VT102 ° FDX ° 9600 E71 ° LOG CLOSED ° PRINT OFF ° Date: Nov 18 Business License Manager Inquiry LICENSE I.D. 14986 NAME GENE WORESKY TRANSFER FROM LIC ID TRANSFER TO LIC ID STREET NUMBER STREET DIRECTION UNIT NO STREET NAME STREET TYPE CITY STATE ZIP PHONE NUMBER NOTE: 1: INSP CHANGE FROM 02 TO O1 ON 3/20/92 2 : INSPECTOR CHANGE FROM BARB TO MIKE - 1/6/92 3 : 4 : 5: 6: 7 : 8 : Alt-Z FOR HELP° VT102 ° FDX ° 9600 E71 ° LOG CLOSED ° PRINT OFF ° . � � �'3 � � Holiday Stationstores, Inc. January 11, 1993 Transcript of Robert S. Nye's statement before the St. Paul City Council regarding the sale of tobacco to minors. � I have been asked to speak about Holiday's response to a compiaint charging that a sales clerk in the Holiday Stationstore located at 600 Snelling Avenue North soid cigarettes to an individual under the age of 18 years. For your ir�formation, Holiday has not challenged the Notice of Complaint and is adopting the facts as set forth by the City Attorney. Complying with the law prohibiting the sale of tobacco and alcohol to minors is a priority for Holiday. As a result Holiday has established numerous procedures and policies to ensure that minors are not permitted to purchase cigarettes. Holiday has a written policy which is distributed to all store employees describing the prohibitions against the sale of tobacco and alcohol to minors. This Policy requires cashiers to request proof of age for anyone who appears to be underage. Employees are advised that if the Policy is violated they may be subject to disciplinary action. When an individual is hired to work in a Holiday Stationstore he or she is required to review the Policy and to acknowledge that it has been read. This document then becomes a part of the personnel file. Further, the Store Manager and the District Manager review the Policy with the employees. The District Managers visit each store in their district approximately three times each month. On each visit the District Manager is required to remind employees about various store policies including the prohibition of the sale of tobacco and alcohol to minors, and to check off on a checklist to record that this has indeed been discussed. All employees are instructed to "card" an individual if there is any doubt whatsoever as to the individual's age. Additionally, all employees are required to wear a button which states "I Check IDs for Alcohol and Tobacco Purchases". � . - y3 � � Signs are displayed in the Stationstores to remind both customers and cashiers that the sale of tobacco products to minors under the age of 18 is prohibited. These signs are brightly colored and prominently displayed in the store. With regard to this specific charge, Holiday took swift remedial action. After the alleged incident in November occurred, Don Peterson, Director of Operations, distributed a memo to instruct a11 stationstore managers and assistant managers to remind all employees about the Tobacco and Alcohol Sales Policy. A second memo was also distributed in November of 1992 requiring additional signs to be displayed in the Stores to again emphasize that the sale of tobacco and alcohol to minors is prohibited. Furthermore, the cashier who allegedly sold cigarettes to a minor was reprimanded. Holiday Stationstores, Inc. will continue to instruct its employees about the prohibition of the sale of tobacco to minors. All efforts will be made to ensure that cashiers "card" all individuals who appear to be 25 years old or younger before tobacco is sold to thern. Questions and Answers.