94-1352 � / C 5 m�
Council File # {1 - /3
• Green Sheet # , 1 70
. 1 ESOL TION
1 10 IN UL, MINNESOTA
Presented B rili '�
y
Referred To AI Committee: Date
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6 WHEREAS, the City of Saint Paul has endorsed and encouraged participation in Total
7 Quality Improvement (TQI) events and training in order to provide better customer
8 service to the citizens of Saint Paul and
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10 WHEREAS, the central body of t TQI guiding structure is the Quality Steering Team
11 comprised of representatives from he Mayor's office, department and office directors,
12 the Manager Corps Advisory Co 'ttee, and employee bargaining units; and
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14 WHEREAS, many City employees have received training such as the course known as
15 "Road Mapping" through TQI; and
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17 WHEREAS, employees throughou the City are involved in TQI team projects to
18 improve delivery of services from 1 e work area to City customers and that sharing
19 information concerning team proj - is will help other City employees in their efforts to
20 improve service delivery; and
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22 WHEREAS, the TQI Communica l' ons Team insures that information concerning the
23 TQI process and progress is provi I ed to City employees through news articles,
24 information sessions and an TQI • ual Fair; and
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26 WHEREAS, the TQI Annual Fai is open to all City employees as an opportunity to
27 recognize and celebrate achievem nts and inform employees concerning opportunities
28 available through TQI; and
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30 WHEREAS, it is traditional for 1, al businesses and unions to contribute funds, goods or
31 services to be awarded to employ. es who attend the Fair and make their names
32 available to be selected through r ndom drawings in order to encourage employees to
33 attend the Fair; and
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6 WHEREAS, it is in the public interest to encourage employees to attend the TQI Fair
7 so that the employees may provide :. mproved customer service; therefore be it
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9 RESOLVED, that the Saint Paul C,ty Council requests and accepts donations from area
10 merchants, unions and others to have available for random drawings at the Total Quality
11 Improvement Employee Fair to be field on October 28, 1994 and that such donations
12 shall be deemed to be gifts to the c .ty of Saint Paul; and be it
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14 FURTHER RESOLVED, that such donations shall be deemed to be donations to the
15 City within the meaning of section 41.03 of the Administrative Code, and in compliance
16 with all the requirements of chaptet 41 of the Administrative Code.
Y ea Nays Absent Requested by Department of:
Blakey
Harris
Grimm
Guerin and
Me / (�
✓ `-C
Reutman
Thum
ty» Form Ap by City Attorney
Adopted by Council: Date „
Adoption Certified by Council Secret dry By: / • - k`304
By: , , - c1... N , &.:-..A... . Approve. b Mayor fo Sub ' �
14--Z � Counc
fission to
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Approved by
.•t r; Date I� �/� / i
h t� tJ�Gt
By: iz
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DEPARTMENT / /COUNCIL DATE TIATED GREEN SHEET N° 17049
Human Resources INITIAUDATE INITIAUDATE —
CONTACT PERSON & PHONE 1'DEPARTMENT DIRECTOR *CITY COUNCIL
Mike Foley 266 -6484 ASSI*N ,` CITY ATTORNEY n CITY CLERK
NUM/ ER FOR BUDGET DIRECTOR n FIN. &MGT. SERVICES DIR.
MUST BE ON COUNCIL AGENDA BY (DATE) ROUING
ORDPR [MAYOR (OR ASSISTANT)
TOTAL # OF SIGNATURE PAGES (CLIP ALL LOCATIONS FOR SIGNATURE)
ACTION REQUESTED:
Adoption of the resolution to accept funds, goods and services on behalf of the City to ,
provide prizes for employees attendinc the TRI Annual Fair,
RECOMMENDATIONS: Approve (A) or Reject (R) PERSONAL SERVICE CONTRACTS MUST ANSWER THE FOLLOWING QUESTIONS:
PLANNING COMMISSION _CIVIL SERVICE COMMISSION 1. Has this person/firm ever worked under a contract for this department?
YES NO
CIS COMMITTEE 2. Has this person/firm ever been a city employee?
STAFF YES NO
DISTRICT COURT 3. Does this person/firm possess a skill not normally possessed by any current city employee?
SUPPORTS WHICH COUNCIL OBJECTIVE? YES NO
E (plain all yes answers on separate sheet and attach to green sheet
INITIATING PROBLEM, ISSUE, OPPORTUNITY (Who, What, When, Where, Why;
It IS desirable to provide prizes for City employees at the Total Quality Improvement
Annual Fair in order to reinforce nariicioatican at the TOI event. TOI emphasizes
quality services to all customers of Gity services,
ADVANTAGES IF APPROVED:
Employees will be encouraged to attend the Mayor and City Council approved TOI Fair and
may win a prize through random drawings held during the Fair,
DISADVANTAGES IF APPROVED:
None
DISADVANTAGES IF NOT APPROVED:
Employees will have less encourapemen- to attend the TfI Annual Fair and may not have the
opportunity to learn about TfI events, processes and successes that improve service to
City customers
TOTAL AMOUNT OF TRANSACTION $ Q COST /REVENUE BUDGETED (CIRCLE ONE) YES NO
FUNDING SOURCE ACTIVITY NUMBER
FINANCIAL INFORMATION: (EXPLAIN)
Tile Annual Quality Fair
and Donations
The City's TQI process is an effec'ive effort to solidify the concepts of customer focused
services, employee participation, aid data -driven decisions into the routine operations of
the City workforce.
Last year the TQI Communications Team held a Fair and it was well received by
employees and it did arouse interest in the quality process.
The TQI efforts have been succestul in many places, possibly the most notable results
have been in Public Works, the Water Utility, and the Library system.
We wish to repeat the event and we believe that we will reach additional people this
year.
Last year we did solicit donations r•m unions and businesses and these donations were
used as door prizes and were used to support the operations of the Fair.
We ask permission to solicit these donations again this year, but we need formal
approval due to the new legislation. This resolution has been developed in cooperation
with Phil Byrne of the Office of th ,; City Attorney.
We plan to have the Fair on October 28 in the City Hall Annex. It will begin at 10:00
a.m. and will last until 2:00 p.m. 7 hroughout the event some of the quality teams who
have had notable successes will be available to share their "stories ". There will also be a
booth for the City Quality Steering, Team (QST) and for the Roadmap training program.
The Fair has a light atmosphere w encourages learning without the formality
associated with formal training anc familiarization programs.
Last year the Fair was attended b? Jim Buckman and Bob Killeen, both of whom have
been with the Minnesota Council for Quality. They both agreed that the Fair was an
important event and appeared to attract interest in quality processes on the part of
employees.
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• QUALITY STEERING TEAM 9 1`1 --ms g..
• • ,
Tom Eggum and John DeNoma, Co- Chairs
266 -6099 292 -3740
CITY OF SAINT PAUL Mark Robertson Telephone: 612- 266 -6471
1 \ , 1 Quality Coordinator TDD /TTY: 612 -266 -6501
Norm Coleman, Mayor 230 City Hall Annex Facsimile: 612 - 292 -7656
25 West Fourth Street
AAAA Saint Paul, MN 55102 -1631
libillaill
TO: Councilpresident D. 'd Thune
Councilmember Jer Blakey
Councilmember D • • 'e Guerin
Councilmember Ma 'e Grimm
Councilmember Mi • ael Harris
..: „ „ „ „,Counc lmembex. ..! erta. .gard
:.::.::.>:::.
> >>> i uncilrpe r-J. a i : ett an
FROM '' Michael Ri / ,
Quality Cvumca o Team Staff
TE• Se temb�`� >�� u, 1994 . ........
RE: Resolutio: f F
the Annual TQI a ir::::::::::::::::::::0:,
r olutia a* u • permit the TQI Commun � Team to solicit
Attached is a es � ::: : . p .............
donations which would t<; s. "door P rizes” for the Seconlatil Saint Paul
li F
Quality a a ir.
ty
>:'u� P
The Fair last year wasi `�mM`';: >� 'ffective in publicizing t : h �.: .� „,;;:., rocess throughout
throu g
the City and we believt eve better results can be ex from this year's Fair.
.............
. . R '.:. .:::iyy{;:;;` iii:: +'?:.:::::::.: }v; ?: }:i: :;i � ...:::i;::i'r::i:t:::i::i:.. .:: i::i::'r::.:: }:`:..
Since the Fair wd li n b 28 we y6 on. rtndorsement'�as soof:� as possible.
This resolution is required by the 'new legisl tl€ gifts and was developed in close
collaboration with Phil Byrne of t e City Att Office.
On behalf of the TQI Communic , tions Team I would ' lik W :bank you for your
consideration in this matter. If y. u have questions you can contact me at 266 -6484,
Roger Grupp at 266 -6146, or M. II Robertson at 266 -6471.
atch
Resolution
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