McGowan, HeatherP O BOX 801988
KANSAS CITY MO 64180
UNITED STATES
04/14/2023
Saint Paul City Clerk
Customer #:
Claim Number : 19077948
Your Claim Number :
Date of Loss : 12/01/2022
Balance Due : $1,000.00
Renter's name : WILLIAM AWKER
Billing Invoice : 3007100286
Rental Agreement#: 87K7V2
DRIVER'S NAME: WILLIAM AWKER
Our review indicates that your employee is responsible for the damages to our vehicle.
Enclosed please find documentation to support our claim. Please review this information and remit
payment in full to the address above. Please include our claim number on your payment. If you
prefer you may also pay the amount due using a debit card, credit card or directly from your bank
account at: http://www.claimtopay.com.
If you have reported this claim to your insurance and / or credit card company, please contact our
office with the claim information.
If you have any questions, please contact us at the number below.
Sincerely,
DAMAGE RECOVERY UNIT
Phone:8663004407
Email:DRU3@ehi.com
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INVOICE
Date: 04/14/2023
Saint Paul City Clerk Claim #: 19077948
Unit #: 7V5FNP
Billing Invoice #: 3007100286
Vehicle Information
VIN: JA4APVAU0MU025780
Year: 2021
Make: MITS
Model: OSPT
Item Total Cost Amount Due
Damage $5,337.88 $5,337.88
Waiver Credit ($4,337.88)
Admin Fees $150.00 Waived
Loss of Use:$646.93 Waived
Diminishment of Value $533.78 Waived
Total Amount Due: $ 1,000.00*
*Remit payment in U.S. Dollars.
PAY UPON RECEIPT
ALL PAYMENTS MUST INCLUDE THIS REMITTANCE TO BE CREDITED PROPERLY!
PAYABLE TO:
DAMAGE RECOVERY
P O BOX 801988
KANSAS CITY MO 64180
UNITED STATES
Toll Free #: 8663004407
Claim #: 19077948
Unit #: 7V5FNP
Billing Invoice #: 3007100286
Total Amount Due: $1,000.00*
*Remit payment in U.S. Dollars.
Total Amount Remitted: $
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Accident Report Summary as of 12/02/2022 08:38
Claim #: 19077948 Ticket: 87K7V2 Pickup Date: Nov 29, 2022 Return Date: Protections: CDW Unit #: 7V5FNP License Plate #:
R012453 YMMS: 2021 MITS OSPT SE2W VIN: JA4APVAU0MU025780 Color: BLUE MED Odometer: 21962
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Loss Info
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Date of Incident: 12/01/2022
Amount Owed:
Status: On Rent
Police Report #:
Department Name:
Precinct:
Time of Incident: 12:00AM
Injuries Involved?: No
CDW: Partial Included in Rate
1st Party Info
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Renter Information
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WILLIAM AWKER
********* *** ********* USA
b*****r@ci.stpaul.mn.us
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Renter Insurer: Damage Waiver
Policy Number:
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Claim Number:
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Incident Details: Heavy front end damage customer has damage waiver with a $1000 deductible
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Damages
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Driver Fender : Alignment | Passenger Fender : Alignment | Front Bumper : Other-heavy front end damage
The undersigned acknowledges that the damage described in this Loss Damage Report occurred during the Rental Period. Renter
accepted responsibility in the Rental Agreement for any damage or loss regardless of fault or negligence if Renter declined Damage
Waiver or Damage Waiver does not apply. If an amount is charged on the Renter’s credit or debit card for damage or loss, Renter
acknowledges receiving notice of the dollar amount, that the charge may be a partial payment and that the payment was voluntary.
Renter acknowledges they have reviewed and agree to the Loss Damage Report and may receive a copy upon request..
.
X
12/02/2022 08:38
Customer Signature
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Overview of Claims Process
We know vehicle damage can occur many ways, often by other parties. Our goal is to bring
this matter to conclusion with minimum inconvenience to you, so we can serve your future
rental needs. Going forward, the Damage Recovery Unit (DRU) will be handling the claim. We
appreciate your assistance and cooperation.
Following is a brief overview of our claims process.
■If Damage Waiver (DW) has been purchased and applies you will not be receiving a bill for
damages. You may however be contacted to confirm facts of loss and to obtain a statement.
■If you owe for damages you do have the option of paying out of pocket or reporting your
claim to your insurance carrier or credit card company. If you are going to report the claim
you should do so as soon as the incident occurs as many carriers and credit card companies
have limitations on how long you can wait to report a claim. After reporting please make
sure you contact the DRU (see contact below) with the pertinent claim information. You
may be responsible for your deductible and/or expenses not covered by your policy or credit
card.
■When body or paint work is necessary, we will obtain an estimate from an independent
repair vendor.
■The repair rates we receive reflect fleet volume pricing, and we review every estimate for
accuracy.
■Once we determine the final amount of repair, we will send you the estimate and pictures.
You should expect to receive billing within 60 days of returning the vehicle.
■You may receive a bill for damages even if there is another party who is at fault for the
accident. Our goal is to make sure that everyone understands the damage amount. This will
be important if the at fault party refuses to pay or accept liability for the damages. In this
situation the financial responsibility for the damages ultimately resides with the renter.
■You may also be contacted by RCS, or Claims Pro regarding the accident. These companies
investigate claims where liability may be an issue. It is expected that you cooperate with
their investigation and assist with the resolution of the liability investigation and claim.
If you have a question or concerns, please contact us immediately! We will route your inquiry to
the appropriate party to resolve your question or concern.
Contact Information
Claim Number
19077948
Phone Number
8663004407
Email Address
DRU3@ehi.com
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ENTERPRISE LEASING COMPANY, 8230 HUDSON RD, WOODBURY, MN 551259111 (651) 772-2995
RENTAL AGREEMENT REF# 652683 87K7V2
RENTER AWKER, WILLIAM
DATE & TIME OUT 11/29/2022 04:54 PM DATE & TIME IN
12/02/2022 09:35 AM
BILLING CYCLE
24-HOUR
CAR CLASS CHARGED
IFAR
VEH #1 2021 MITS OSPT SE2W VIN# JA4APVAU0MU025780 LIC# R012453 MILES DRIVEN 34 CAR CLASS: CFAR
RATE SOURCE ACCOUNT CITY OF ST. PAUL - SNOW EMRGNCY
BILL TO ACCOUNT
CITY OF ST. PAUL - SNOW EMRGNCY
ATTN: UNKNOWN
15 KELLOGG BLVD W DEPT
OFFINANCE7CE7
SAINT PAUL, MN 55102-1635
SUMMARY OF CHARGES
Charge Description Date Quantity Per Rate Total
TIME & DISTANCE 11/29 - 12/02 3 DAY $99.99 $299.97
Subtotal: $299.97
Taxes & Surcharges MN REGISTRATION FEE 11/29 - 12/02 5% $15.00 MN RENTAL CAR TAX 11/29 - 12/02 9.2% $27.60 SALES TAX 11/29 - 12/02 7.375% $22.12
Total Charges: $364.69
Bill-To / Deposits
CITY OF ST. PAUL - SNOW EMRGNCY
TIME & DISTANCE 11/29 - 12/02 3 DAY
MN REGISTRATION FEE 11/29 - 12/02 PERCENT 5%
MN RENTAL CAR TAX 11/29 - 12/02 PERCENT 9.2% SALES TAX 11/29 - 12/02 PERCENT 7.375% Subtotal: ($364.69)
Total Estimated Amount Due $0.00
PAYMENT INFORMATION AMOUNT PAID TYPE CREDIT CARD NUMBER
Page 1 of 1
4/14/2023http://ecars2.corp.erac.com/rental/closeTicketPrint.jsp?doNotPrintRatesIndicator=false
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Rental Agreement Summary
RA#: 87K7V2
Renter: WILLIAM AWKER
CITY OF ST. PAUL - SNOW EMRGNCY
Billing Cycle: 24-HOUR
Dates & Times Location
Pick up
Tuesday, November 29, 2022 3:54 PM
Start Charges:
Tuesday, November 29, 2022 3:54 PM
8230 HUDSON RD
WOODBURY,
MN 55125-9111
(651) 772-2995
Anticipated Return
Thursday, December 1, 2022 12:30 PM
8230 HUDSON RD
WOODBURY,
MN 55125-9111
(651) 772-2995
Vehicle
2021 MITS OSPT SE2W BLUE MED License: KS R012453
VIN: JA4APVAU0MU025780 Vehicle: 7V5FNP
Pickup:
11/29/2022 @ 3:54 PM ODO:27087Fuel:7/8
Vehicle Condition:
leftFrontDoor
dent:
otherExterior
Other: cat converter stoles
leftQuarterPanel
scratch:
hood
Other: HAIL DAMAGE
roof
Other: HAIL
Other: HAIL DAMAGE
Summary of Charges
Estimated Bill-To
CITY OF ST. PAUL - SNOW EMRGNCY
Pays:100.0%
Charges Price/Unit Total
TIME & DISTANCE
11/29/22-12/1/22
$99.99 / Day $199.98
NO CHARGE
DISTANCE
11/29/22-12/1/22
$0.00 / Mile $0.00
DW/CDW INCLUDED Included
MN REGISTRATION
FEE (5%)5%$10.00
MN RENTAL CAR
TAX (9.2%)9.2%$18.40
SALES TAX (7.375%)7.375%$14.75
Subtotal ($243.13)
Estimated Renter Charges
Charges Price/Unit Total
DAILY RATE:$99.99 / Day
HOURLY RATE:$33.00 / Hour
REFUELING CHARGE $5.21 / Gallons $0.00
Optional Protections Accepted
No optional protections accepted.
Optional Protections Declined
RAP @ $5.99 / Day $0.00
SUPPLEMENTAL
LIABILITY
PROTECTION 2
@ $13.00 / Day $0.00
PAI/PEC @ $5.89 / Day $0.00
Renter Acknowledgement of Accepted and Declined Protections
I acknowledge that I have accepted or declined protections as
indicated above.
Taxes and Fees
Total Estimated Charge:$0.00
Payments:
Renter Acknowledgement of Charges
I acknowledge that I have reviewed and agree to all Estimated Renter
Charges and fees listed on Summary of Charges and further agree to
pay for final charges in accordance with the Additional Terms and
Conditions of this Contract.
Owner: ENTERPRISE LEASING COMPANY OF MINNESOTA,
LLC
Additional Drivers
No Additional Drivers are authorized to drive the vehicle with the
exception of the drivers listed below.
(Additional driver names listed here if applicable)
Please keep this Rental Agreement Summary with you in the vehicle
during the rental.
Local Addenda
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MINNESOTA COLLISION DAMAGE
WAIVER FORM: UNDER MINNESOTA
LAW, A PERSONAL AUTOMOBILE
INSURANCE POLICY MUST (1) COVER
THE RENTAL OF THIS MOTOR VEHICLE
AGAINST DAMAGE TO THE VEHICLE AND
AGAINST LOSS OF USE OF THE VEHICLE;
AND (2) EXTEND THE POLICY'S BASIC
ECONOMIC LOSS BENEFITS, RESIDUAL
LIABILITY INSURANCE, AND UNINSURED
AND UNDERINSURED MOTORIST
COVERAGES TO THE OPERATION OR
USE OF A RENTED MOTOR VEHICLE.
THEREFORE, PURCHASE OF ANY
COLLISION DAMAGE WAIVER OR
SIMILAR INSURANCE AFFECTED IN
THIS RENTAL CONTRACT IS NOT
NECESSARY. IN ADDITION, PURCHASE
OF ANY ADDITIONAL LIABILITY
INSURANCE IS NOT NECESSARY
IF YOUR POLICY WAS ISSUED IN
MINNESOTA UNLESS YOU WISH TO
HAVE COVERAGE FOR LIABILITY THAT
EXCEEDS THE AMOUNT SPECIFIED
IN YOUR PERSONAL AUTOMOBILE
INSURANCE POLICY. BY MY SIGNATURE
BELOW, I ACKNOWLEDGE THAT I
HAVE READ AND UNDERSTAND THE
ABOVE NOTICE INCLUDED IN THE
SEPARATE FORM AND REPEATED IN
THE SEPARATE MINNESOTA COLLISION
DAMAGE WAIVER FORM IN THE RENTAL
AGREEMENT JACKET.
By signing below, Renter agrees to Owner's
collection of information about Renter’s use
of Vehicle and Texting & Calling terms. See
paragraphs with the headings Text & Call
and Owner's Collection and Use of Vehicle
Data: Renter's Use of Vehicles Navigation and
Infotainment Systems and Vehicle Manufacturer
Apps in the Terms and Conditions.
RENTER ACKNOWLEDGEMENT OF LOCAL ADDENDA
TERMS AND CONDITIONS
Click to view Additional Terms and Conditions
FORM# 19.63.MN-JK_MY22
RENTER ACKNOWLEDGEMENT OF THE ENTIRE CONTRACT
I, THE "RENTER" BY SIGNING BELOW, HAVE READ
AND AGREE TO THE TERMS AND CONDITIONS IN
THE ADDITIONAL TERMS AND CONDITIONS, WHICH
ARE INCORPORATED BY REFERENCE AS IF FULLY
SET FORTH HEREIN, AND THE RENTAL AGREEMENT
SUMMARY (COLLECTIVELY, THE ADDITIONAL TERMS AND
CONDITIONS AND THE RENTAL AGREEMENT SUMMARY
ARE THE "CONTRACT"). BY SIGNING BELOW, I AM
AUTHORIZING OWNER TO CHARGE TO THE CREDIT
CARD(S) AND/OR DEBIT CARD(S) THAT I HAVE PROVIDED
TO OWNER ALL AMOUNTS OWED BY ME UNDER THIS
CONTRACT FOR ADVANCE DEPOSITS, INCREMENTAL
AUTHORIZATIONS/DEPOSITS, AND OR ANY OTHER
AMOUNTS OWED BY ME, AS WELL AS PAYMENTS REFUSED
BY A THIRD PARTY TO WHOM BILLING WAS DIRECTED. I
ALSO AUTHORIZE OWNER TO RE-INITIATE ANY CHARGE
TO MY CARD(S) THAT IS DISHONORED FOR ANY REASON.
I CERTIFY THAT THE DRIVER'S LICENSE(S) PRESENTED
IS CURRENTLY VALID AND IS NOT SUSPENDED, EXPIRED,
REVOKED, CANCELLED OR SURRENDERED. I FURTHER
ACKNOWLEDGE AND CONSENT TO THE TERMS AND
CONDITIONS SET FORTH IN THE PARAGRAPH WITH THE
HEADING "DISPUTE RESOLUTION PROVISION· MANDATORY
ARBITRATION AGREEMENT" IN THE ADDITIONAL TERMS
AND CONDITIONS. BY SIGNING BELOW RENTER AGREES
TO OWNER'S COLLECTION OF INFORMATION ABOUT
RENTER'S USE OF VEHICLE AND TEXTING & CALLING
TERMS. SEE PARAGRAPHS WITH THE HEADINGS TEXT &
CALL AND OWNER'S COLLECTION AND USE OF VEHICLE
DATA: RENTER'S USE OF VEHICLES NAVIGATION AND
INFOTAINMENT SYSTEMS AND VEHICLE MANUFACTURER
APPS IN THE ADDITIONAL TERMS AND CONDITIONS.
87K7V2
Additional Terms and Conditions of the Contract electronically
accepted on 11/29/22 at 3:56 PM
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Estimate Information Repair Facility
Estimate ID 3014693328 Claim:19077948 Repair Facility:Caliber Collision - Minnesota -
Fleet
Estimator:Address:2905 Lexington Ave. S
File ID:3332045524 Eagan, MN 55121
Platform:CCC Phone:651-6914140
Date Created:12/07/2022 Fax:651-6914154
Federal Tax ID:33-0730794
State Tax ID:
BAR:
Vehicle Data
Unit #:7V5FNP Year:2021 Make:Mitsubishi Model:Outlander Sport
SE
w/Continuously
Variable Transmi
VIN:JA4APVAU0MU025780 Color:BLUE -
WOODBUR
Y
Lic. State:License:R012453
Body Style:Engine:Odometer:27131 Prod. Date:
Point of Impact
Primary:Front
Secondary:Unknown Point of Impact
Line
Line Op Description Type Part#Price Qty Labor Paint Labor Amt
001 BLANK Pre-repair scan 0B
002*BLANK OE Diagnostic Post Scan $100.00 0.5B $23.60
003 INFORMATION LABELS
004 BLANK Rpl information labels 0.3B $14.16
005 RR Emission label 2.0 liter N 14805W020P $12.90 1 0B
006 RR AC label N 7430C277 $5.12 1 0B
007 FRONT BUMPER
008 BLANK O/H front bumper 3B $141.60
009 RR Bumper cover N 62022W030P $743.20 1 0B 3.2R $151.04
010 BLANK Add for Clear Coat 1.3R $61.36
011 BLANK Add for fog lamps 0.4B $18.88
012*RPR Mask two tone texture 0.5B $23.60
013*RR A/M Bumper cover rivet A MU000599 $17.95 5 0B
014 RR Center support N 6400J911 $45.33 1 0B
015 RR LT Lower trim N 6407A367 $115.38 1 0B
016 RR Impact bar N 6400K202 $244.52 1 0.5B $23.60
017 RR RT Absorber N 6400J908 $17.50 1 0B
018 RR LT Absorber N 6400J907 $16.02 1 0B
019 RR Prep unprimed bumper N 1 0.7R $33.04
020 GRILLE
021*RR Grille assy black/silver N 62310W140P $590.02 1 0.2B $9.44
022 RR Grille assy clip N MU488006 $3.74 2 0B
023 RI Sight shield 0.3B $14.16
024*RR Sight shield retainer N MR288150 $12.90 5 0B
025 FRONT LAMPS
026 RI RT Headlamp assy 0.3B $14.16
027 RI LT Headlamp assy 0.3B $14.16
028 RR Aim headlamps N 1 0.5B $23.60
029 RADIATOR SUPPORT
030 RR Upper tie bar N 5256C746 $297.95 1 1.6B 0.8R $113.28
031 COOLING
032 RR Radiator N 21410W420P $940.75 1 2.5B $118.00
033 AIR CONDITIONER &
HEATER
034*RR Condenser N 7812A352 $293.05 1 1B $47.20
035*SUB Sublet R1234yf Evac $125.00 0B
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036*SUB Sublet R1234yf Recharge $125.00 0B
037*RR Freon R1234y $61.00 0B
038 HOOD
039 RR Hood N 5900B117 $725.93 1 1.2B 3R $198.24
040 BLANK Overlap Major Non-Adj.
Panel
-0.2R ($9.44)
041 BLANK Add for Clear Coat 0.6R $28.32
042 BLANK Add for
Underside(Complete)
1.5R $70.80
043 RR Latch N 5908A330 $86.15 1 0B
044 FENDER
045 RI RT Fender liner 0.4B $18.88
046 RI LT Fender liner 0.4B $18.88
047 RI RT Wheel opng mldg 0.3B $14.16
048 RI LT Wheel opng mldg 0.3B $14.16
049*BLANK Flex Additive $8.50 0B
050*SUB Hazardous Waste Disposal $7.50 0B
051*RR Seam Sealer $10.00 0.5B $23.60
Totals
Parts
Part SubTotal Adj%Adj$Total
Parts - Aftermarket (QRP)$17.95 $17.95
Parts - New $4,150.46 -20 ($830.09)$3,320.37
$3,338.32
Labor
Type Additional Labor Rate Hours Total
Labor - Refinish $47.20 10.9 $514.48
Labor - Body $47.20 15 $708.00
Labors Total $1,222.48
Materials
Materials - Paint $280.80
Materials - 2 Stage Paint Materials $59.28
$340.08
Miscellaneous
Other - Additional Cost $179.50
Other - Sublet $257.50
$179.50
Adjustment
Total Transaction Amount $5,337.88
Discount Amount $830.09
Total Claim Before Taxes $5,337.88
Insurance Pay $5,337.88
$5,337.88
Op Codes
RREP Operation - Remove and Repair
R1ST Operation - Repair First, else Replace
REDO Operation - Redo
CG Operation - Chip Guard
TT Operation - Two Tone
PDR Operation - Paintless Dent Repair
RPR Operation - Repair
PRPR Operation - Repair, Partial
RR Operation - Remove/Replace
RRP Operation - Remove/Replace, Partial
ADC Operation - Additional Costs
ADO Operation - Additional Operations
BLND Operation - Blend
SUB Operation - Sublet
RPD Operation - Related Prior Damage
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AA Operation - Appearance Allowance
BLANK Operation - Blank
RFRP Operation - Refinish/Repair
RI Operation - Remove/Install
ARP Operation - Additional Repair
ALGN Operation - Alignment
O/H Operation - Overhaul
REF Operation - Refinish
INSP Operation - Inspect
C/AJ Operation - Check/Adjust
UPD Operation - Unrelated Prior Damage
RI Operation - Remove and Reinstall
Part Type Codes
A Parts - Aftermarket
C Parts - Re-chromed
E Parts - Existing
L Parts - Recycled
M Parts - Remanufactured
N Parts - New
P Parts - New, partial
R Parts - Re-cored
GL Glass
Labor Codes
R Labor - Refinish
S Labor - Structural
U User Defined Labor
U User Defined Labor 1
U User Defined Labor 2
U User Defined Labor 3
U User Defined Labor 4
B Labor - Body
D Labor - Diagnostic
E Labor - Electrical
F Labor - Frame
G Labor - Glass
M Labor - Mechanical
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