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08-1063Council File # RESOLVED, that the rate of pay for the classification of Workers Compensation Claims 2 3 4 5 Processor be changed from that set forth in Grade 2l C to Grade 24C, SaIary Schedule 81, the Classified Confidentia] — Clerical Bargaining Unit, and be it FINALLY RESOLVED, that this resolution shall take effect and be in force on the first pay period following its passage and approval. Requested by Office of Human Resources Adopted by Date Council_ �-�� Adoprion CeIIiSed by Council Secretary BY � SD� Approved by Date Mayor: � � C� � By: By: � Form Appiove �n � 1 S� ice By: � Form Approv� y Ci tto � $y Form App �� y rtayor for b�ssion to Council By: I_VSystems Developmen[ Section\Org Design\COnsulqn4Gi16erLSOnVilicia's Class WorklBU 81 Class ConfClericai�workers Comp Clvms Pmcessor\Counml ResoWrion doc Green � Sheet � OB'l� NO; 3Q58695 CoMact Person S Phone: Alida Gilbertson 26664T/ Must Be on Counri( Agen Doc.Type: RESOIUTfONW/$TRRNSAC E-Document Required: Y Document Contact: Trisha Freiberger Contact Phone: 266-6481 � Assign Number For Routing Order Total # of Sigrrafure Pages _(Ciip All Locations for Signature) 0 amao Resources I �7iuman Resources Deoarlment D'uector S 2 �F'mancialServices fficet5nancialServices 3 i4v_Attorney _ _ _ _ _ _ _ _ 4 1a or's Office Ma or/ASSictant 5 ounc0 C Conncil 6 • Clerk C" C3erk Approvai of the resolut9on to change the rate of pay for the classificadon of Workers Compensation Claims Processor Gom Grade 21C to Grade 24C of Salary Schedule 81, the Classified Confidential - Clerical Bargaining Unit. idations: Approve (A) or R Planning Commission q6 Committee Civil Serv'ice Commission t. Has this personlfinn ever worked under a contrecl tor fhis depaNnent? Yes No 2 Has this persodfirtn ever aeen a city employee? Yes No 3. Does IDis persoNfirm possess a skill not pormally possessed by any curtent ciry employee? Yes NO Explain aIF yes answers on separete sheet and attach to green sheet Initiating Problem, issues, Opportunity (Who, What, When, Where, Why): Human Resources was asked by Angie Natezny, Director of Human Resources, to conduct a job sNdy of the Workers Compensation Claims Processor position, Occupation Code 2IOB, Grade 21C, Satary Schedute 87. A determination was made by HR that the classificafion shovld be upgraded to Grade 24C. , Advantages If Approved: , The Human Resources organizational strucmre wilt be pmperty structured [o manage ihe work being performed. The individuaF performing the duties and responsibilities of the classificatson will be appropriateiy compensatefl. Disadvantages If Approved: None. 7i t��°- ��`/17��.� SE� � � 2008 Disadvantages If Not Approved: Duties and responsibilities would be absor6ed by the current emptoyee with out an increase in pay Transaction: �3.�85_00 Funtling Source: 00165 ActiviTy ldumber: p j j � � � �'� E'� ,l Financiat �nformation: H�an Resources has budge4ed for the annual increase in salary fos the employee in this position. �Expiain) CosUftevenue Budgeted: �( August 27, 20D8 6:07 AM Page 1 � $-1 C7�� Description of Work Gode'2�OB = .� :-: General Duty Statement BIJ: 81 (Saiar�r_Fi�€o)" Grad"e: ZIC ; . -, - - Performs intermediaYe-levei cIerical and word processing work of a"��eetive Date:`� �� complex nature requiring specialized experience in Workers Compensation. Receives, reviews, and enters medical First Report of In}uries. Corresponds wi[h employees and medical pxoviders to determine compensability and payment. Pays or denies Worker Compensation medical bilis in accordance with state statutes. Updates Worker Compensation files or computer system to reflect state laws, periodic benefit adjustments, and fee schedules. Performs other duties as required. Sapervision Received Works under the general supervision of a unit supervisor. Supervision Exercised 1Vone Competencies • Demonstrates an understanding of policies and procedures used in the administration of State of Minnesota Workers Compensation claims. Demonstrates t}�e abiliYy to app3y this understanding to process and resolve problems ar issues associated with Warkers Compensation claims. • Demonstrates a full understanding of}ob-required software applications and the intemet and utilizes this knowledge in completing daily assignments. • Demonstrates an understanding of word processing spreadsheets, and database software applications. Demonstrates an ability to use the software with speed and accuracy in the maintenance and production of work-related materials_ • Demonstrates a full understanding of how to independently perform complex clerical functions: conducting computations, compiIing data and reports, preparing audit reports, handling difficult complaints, and completing complex forms and docnments with speed, accuracy, and professionalism. • Demonstrates a full abi&ty to plan and organize tasks effectively, efficiently, and consistentIy. Demonstrates a full abiIity to quickiy adapt to changes in Yime frames and comgly with estabfished division and state timelines on all files. . Demonstrates an ability to independently initiate, plan, and coordinate multipie projects simultaneously. Demonstrates an ability to suggest improvements in the 08--Id�� processes and procedures used to complete such projects. Demonstrates an ability to prioritize own work and be attentive to detail. • Demonstrates a full ability to ask quesrions, provide tecbnical information, develop and communicate solulions, and make appropriate recommendarions refated to First Report of Injuries and Workers Compensation medicaI bills and cIaims. . Demonstrates an abitity to listen and foilow highty-detailed orai and written inshucrions. Demonstrates an abitity ta cotnmunicate effectively, both orally and in writing, using appropriate grammar, speIling, and punctuation. • Demonstrates an abitity ta be an effective team member by exhibiting self motzvation, supporting other employees iu handling complex tasks, interacting effectively with others, showiug a desire Yo contribute to the team effort, accepting assignments willingly, anfl completing tasks within agreed upon time lines_ • Demonstrates an abi}ity to interact effectively with employees in other un3ts of the organization, other departments, management, outside agencies and/or the general public. • Demonstrates an ability to provide prompt, quality customer service to intemal and extemaT customers and exercise pafience, respect, and pro€essionalism in ait routine and non-routine interactions. • Demonstrates an ability to respect diversity within the workplace by h customers respectfulty and maintaining a coinmitment to continuous customer service irnprovement. Requirements High school diploma or Generat Education Development certificate (GED) and four years of c2ericaUadministrative experience, one year which must have been experience processing Workers Compensation medical claims and medical bills. Two years ofjob-reIated, post high school education can be substituted for two yeazs of c]ericaUadministrative experience. �:,-.. ., r c..: �. To: Margaret Kelly From: John McCarthy, Budget Analyst Subject: GS# 3058695 Date: September 8, 2QQ$ Attached is a resolution requesting authorization to change the i ate of pay for the Workers' Compensation Claims Processor title. HR conducted a jab study and deteimined that the pay rate sl�ould be upb aded. Human Resources will have to cover this inerease within their existing salary budget for the remainder of 2008 and 2009. OK to si�. AA-ADA-EEO Employer