05-915Council Itle # �5' l�5
Green Sheet#
1
2
3
4
5
6
7
8
9
RESOLUTION
OF SAINT PAUL, MINNESOTA
Presented by
RESOLVED, that the rate of pay for the classification of Technology Manager be
�Z
established at the rate set forth in Grade 26 of Bargaining Unit 09, Saint Paul Supervisors
Organization, Salary Schedule, and be it
FINALLY RESOLVED, that this resolution shall take effect and be in force on the first pay
period following its passage and approval.
Requested by Department of:
Hmnan ources
By:
Form Appro ' Atto
By , n c.
by Mayor
By: / i�,�S
Annrove b D a �r: Date /��
�
D6�gv\CODUltant-
;r Swdy�Tech Mgr Resolution doc
Adopted by Council: Date �e�"D�4r S� o2OU.�
Adoption Cer�ed by Council Secretary
„ � ���,
..,��-
DEPARTMENT/OFFICFJCOUNCIL: DATE IHITIATED G�EN SHEET No.• 3028143 �j-q�5
Hizm�n Resources � � � 9/23Y05 ” '
CONTACT PERSON & PHONE: ATE miTU�.'DATE
Sheila Williams, 266-6520 � nsenxra�xr n� � < arY mu�vcu.
L.eeAnnTurchin, 266-6517 ,vss�crtEn zrnvnrroar�r � rnrccauc
NUMBERFOR
MUST BE ON COUNCII. AGENDA BY (DATE� itOUTING tvaeWCUr.sarv Dm ttxnratJ. sErtv/nCCrG
ORDER
3 Mp�OB(ORASS[J
TOTAL # OF SIGNATURE PAGFS_I (CLIP ALL LOCATIOTiS FOR SIGTiATURE)
aC'r[oN 1tEQt�s'1'En: Approve the attached resolution establishing the rate of pay for the new classification tifled Technology Manager.
RECOMM6NDAT[ONS: Approve (A) or Reject(R) PERSOIVA[. SERVICE CONTRACfS MUS'C ANSWER THE FOI.LOWING QUE51'[ONS:
1. Hastliispesodfvmeverwarked�mderaconhactCOrthisdepazhnent?
_PLAIVNING CAM�9SSION Ya No
CIBCOMIvff1'LEE 2• Flzstfiispersodfim�ever6ee¢acityemployee?
CNQ.SERVICECOMMISSIOt`1 Yes No
3. Does9tispecsodfmnpossessasld➢aot�maIlYPo���byanYcwrentcityemploY�2
Yes No
4. is this P��dfiim a targetttl vendot!
Yes No
Eap�sin an yes aasrvere on aepanre sheet and attaeh to green sheet
INI1'IATING PROBLEM, ISSUE, OPPORTtJNITY (Who, Whay When, Where, Why):
The Office of Techuology requested that Human Resources study the composite duties of a position to determine the appropriate
classification and compensation. Ouc office determined that the position should be allocated to the new classificarion tifled Technology
Manager. This tifle is responsil�le for managing the Operations secrion of Information Services including the Telecommunications and
` Security, Systems Administration and Desktop functional units. These units define, establish and implement Citywide network, security,
syst�ms application and administration, help desk and desktop services. The assigned functions support the business efforts of the
Inforn�ation Services section of the Office of Technology. The position also supports Yhe City's technology infrastructure.
ADVANTAGES IF APPROVED:
Appropriate compensation will be assigned to the new classification in accordance with the City's job evaluarion system.
DISADVANTAGES IF APPROVED: REIjEI
Salary cost is $2,528.SS — 3,468.60 biweekly or $65,995.94-89 yeazly. $EP `L 7 Z005
DISADVANTAGESIFNOTAPPROVED: MAYOR OFFiCE
Appropriate compensation will not be assigned to the new classification. This may limit the Ciry's ability to successfully recruit, hire and
retain qualified candidates who possess the knowledge, skills and haining required to effectively provide services offered by the
Information Services secrion of the Office of Technology.
Torat anzouNr oF r�uvsac�nonr: COST/REVENUE BUDGETED:
F`[TNDING SOURCE: ACTIVITY NUMBER:
FINANCIALINFORMATION:(EXPLAIlV) �.N't�"I.�`�.���'����'C:�naP� ����
SEP 2 8 2005 ��� ?� 2005
�l r �° p�l"T"O�Rl��
G:\SHAREDVSYSTEMS.DEVELOPMENT.SECTIOMORG. DESIGN�CONSULTANT-WII,LIAMS\SHEiLA'S CLASS WORK\ELiZ
S WANSON & 6S IJN M(iR STUDYCl FtiH M(iK (iKEY�NSHbE I.11UC
;� r�i. •:�a;
` Belaw are correct routings forthe sitc most&equent types of documenfs:
CONTRACTS (A�rnmec authorized badget e�sts)
1. Ouhide Age�y
2. Depaz�entDirector
3. CitpAttomey
4: MayorlAssistant (for contracts over $Z5,000)
5. H�au Rights (for con4ects oves $50,000)
6. Office ofFinancial S�vices - Accounting
�
COiJNCII, RESOLUTION (amend budgets/accept gsnts)
1- DeP�ntDirector � �
2. Office a�Financiat Services DitECfor
3. Citp Auorffiy
4.Ivfayor/Assist�f '
S. CitpCoimctl" �
6. Office o£Financial.Setvices - Acxounting
ADMINISTRATFVEORDIILS(BudgetRevision) , COUNCII,RESOLUITON(allatl�sand'Ordin�ces)
1. ActivityManagerorDepsrtmentAcc�tant 1'. DepartmentDirector
2. DepmtmentDixector �� Z. Cit9A�9, � ��
3.0fficeofFinancistServicesDi�ectar 3:Ivfayot/A.msY�t. ,
4. City Clerk , 4. City Comc1
5. O�ce ofFinanciat Services -+lcxovnting
ADMQ�IISTRATiVE ORI?II2S (all others)
� 1. DepazlmentDixector � ,
Z. CityAtto�ep,
3. Office of Finencial Savices D'aector
4. Cify Cledc
EXECUTIVE ORDER
1. l�partment I?ucctor
2. CitpACorney , �
3. Mayar/Acacmm
4'. City Cletk ,
TOTAL NUNNIBEER OF SIGNATURE PAGES
�Indicate the # ofpages on which signahues are reqoued and papeiclip'� or}lag each of tfieae pages.
ACITONREQUESTED � � � � � � � � �
Des��e whatthe projecUrequest seeks to accomplish in eitLa chconolog�cal order or oider of importance, whicl�eve� is
most appropriatefor the issue. Do �t write compl�e sentences. Begin each item ingois listwith aveib.
RECOMLvIEfIDATIONS , '
Compl�e if the issue in qaestionhas been'Pr�ted before ffiY �S; P�lic or private.
PIILSONAL SERVICE CONTRACTS:
Tbis informstion will be nsed to detecmine the city's &ab�7ity for workers compenseflon claims, taxes andpropa civil
aeivice liumg rutes.
II3ITIATINGPROBLEM, ISSUE, OPPORTUNffY
Explain the situakion or conditions ii�at created a need forY�' P�.1?� ��N�
ADVANIAC�S IF t1PP1tQVED ,
Indieake whether this is simply an emual budBetProced�ae �e4uued bY Isw/c6atteror w}�ethertfiere' are specific ways m
�wLicfitheCilyofSsintPaulsadiLsci3izenscrillbenefit$omlhispFCyecUaction - � �
D73ADVANTAGES IF APPROVED .
What neg�ve effeds � mal� ��6� ���B � P� Pr� ��� P%l��Fe4� Pmduce if it is passed
(e.g.,trgfficdelays,noise,t�rincaeasesorasses�entsj? Towhom7 When7Forhowlongl
DISAD VANfAGES IF NOT APPRO VID
Whatw�71 be the negative consequences �tLe promised acfioais not approv�7 Iuabilityto deliver seivice? Co�nne
Irigh traffic, noise, accident rete? Loss of revenue? .
FTNANC7AL IMPACT � � � � � � � � � � � �
Althongh yon must tailor fl� information yon pmvide here to ti�e issue you are addressing, in general you uiust answer ,
two questions: How mnch is it going to costt Who is goingto pa�?
�
The City of Saint Paul Class Specification
Proposed Title of Class:
DESCRIPTTON OF WORK
TECHNOLOGY MANAGER
t�S-�1�5
CODE: z$$$
BU: 09
Effecrive:
General Dutv Statement:
Provides highly responsible management and supervisory work in directing coordinating and evaluating the
resources, services and projects of a lazge functional section or multiple units of the Office of Technology.
Participates in the planning and development of the section budget. Directs the planning, invesrigation, reseazch
and evaluation of relevant, emerging technology and advices the manager regarding such technology. Manages
the staff responsible for the ongoing activities of large functional section or multiple units of the Office of
Technology such as server administration, networks and security, customer support, best practices, applicarion
development and integration, project management, telecommunicarions, video production and similaz areas.
Directs the operation of a lazge functional secrion or multiple units of the Office of Technology by providing
direction, training and guidance to technology project managers, team leads and technical staff in analyzing and
organizing efficient, cost effective procedures, in establishing standards and best practices, in measuring
productivity, in setting priorities and in formulating goals and objectives. Performs other duties as assigned.
Suoervision Received:
Works under the direction and administrative guidance of a Manager or Director.
Suuervision Exercised:
Exercises general guidance and direction by direct supervision or through subordinate staff over all assigned
professional, technical and clerical employees.
COMPETENCIES
Demonstrates a conceptual understanding of the City's technology environment and emerging technology trends.
Demonstrates an ability to apply this understanding to strategic planning, solving complex problems and meering
the City's future technology needs.
Demonstrates a conceptual understanding of the technology and infrastructure pertinent to the assigned functional
section or multiple units and how they relate to other Office of Technology functional areas and to various City
needs.
Demonstrates an ability to expertly plan, execute and manage all aspects of multiple projects including those
impacting varied functional areas of the City and with changing prioriries. Demonstrates an ability to negotiate and
meet deadlines based on changing priorities of the assigned secrion. Demonstrates an ability to develop, implement
and manage assigned, integral facets of the Office of Technology budget.
Demonstrates an ability to participate in strategic planning activities and assist City officials, department and office
directors, division managers, intemal staff and customers across the City in problem solving and analysis.
Demonstrates an ability to identify risks and liabiliries associated with programs and projects and assist with
resolution strategies.
Demonstrates an ability to listen, speak and write in an effective manner that can be understood by City officials,
management and staff, and the general public. Demonstrates an ability to influence decision making of City
xnanagement. Demonstrates an ability to prepare planning documents that can be used for a broad range of
technology issues.
Demonstrates an ability to direct others in conducting customer service needs analysis and the development of
customer service standards. Demonstrates respect for customers, employees and co-workers including diverse
customers, employees and co-workers.
TECHNOLOGY MANAGER Page 1
Proposed Title of Class: TECHNOLOGY MANAGER CODE: Zggg
su: 09 �`fj-`ll'S
Effecrive:
Demonstrates effecrive leadership by promoring the mission and vision of the pertinent section of the Office of
Technology and the City, by providing effecfive work direction, training and coaching to subordinate supervisors
and employees, and by modeling and reinforcing desired work behaviors. Demonstrates an ability to facilitate the
group problem solving process, recognizing posirive results, managing conflict, transferring expert lmowledge and
negotiaring sarisfactory outcomes.
REQiTIREMENTS
A bachelor degree in Computer Science, Business Administration, Management Information Systems,
Mathemarics, Computer Engineering or a related field. At least six (6) years of progressively responsible
administrative and supervisory experience, at least two (2) years of which must have included planning, directing
and implementing technology programs and projects.
TECFiNOLOGY MANAGER Page 2
CLASSIF`ICATION SUMMARY
CLASS STUDIED:
INCUMBEN7:•
STUDIED BY.•
DATE STUDIED:
PERSONS CONTACTED:
IS Systems Consultant IV
EZizabeth Swanson
Sheila �IZiams
Apri118,2005
Elizabeth Swanson, Incumbent
Cynthia Mullan, ISManager
Karen Johnson, Office of Technology Director
Backgronnd
05-9t5
A job profile was submitted because of the assignment of broad management functions
that were previously performed by three manager positions allocated to the IS Systems
Consultant IV classification. A study was conducted to determine the appropriate
classification and compensation for the assigned functions being performed.
Job Description
This position is expected to manage the entire Operarions section of Information Services
including the Telecommunications and Security, Systems Administration and Desktop
units. These functional areas involve the defining, establishing and 'unplementing of
Citywide network, security, systems application and administration, help desk and
desktop services. The position plans and develops strategies for tUe City's technology
in&astructure through standards and best practices, budget and personnel management.
Internal Classification Comparisons
A comparison with two internal classifications led to the conclusions that follow.
The studied posirion exceeds the expectations for the IS Systems Consultant IV
classification in the following core competency azeas: Technical Expertise Environment;
Technical E�cpertise Applications; Project management, Prioritizafion and Planning;
Pzoblem Solving and Analysis; Customer Consulting; and Teamwork, Management and
Leadership. Eacpectations have been met that demonstrate an ability to understand
stxategic planning and complex problem solving for Operations; understand various
information systems applications and theu relationship to various fixnctional areas of the
City; expertly plan and manage muitiple Operarions projects and changing priorities
having Citywide impact; assist officials and community partners with plaiming, problems
solving and analyses; direct planning activities of various functional areas that impact
throughout the City; effectively lead aspects of Information Services; and provide
effective work direction to subordinate managers and teun leaders for the Operations
Section of IS. QES comparison indicates the following factor levels should differ: Effect
Page 2 �_ `��
Sys Cons IV Study
of AcSons, Impact on Policies and Procedures, Consequence of Error, Hazards and Stress
and Physical Effort.
The studied position differs from the Information Services Manager classification for
e�ected competencies levels in Technical Platform E�cpertise; Technical Applicarion
E�pertise; Teamwork, Management and Leadership; Project Management, Prioritizing
and Planning; and Problem Solving and Analysis. The IS Manager position leads and
directs the entire IS Office while the position under review is required to deinonstrate
eacpert competency for the functional azeas of the Operations Section of IS. Although this
position has a broad planning, implementation and management role, the focus is on
operational initiatives with Citywide impact. The IS Manager position develops problem
solving strategies and analysis for Citywide objectives while the studied position would
assist with facets of the strategies and analysis related to in&'astructure technology.
Finally, the studied position provides leadership for ffie Operations Section, for
subordinate positions within the entire IS and gives input toward the objectives defined
by the IS Manager position. QES comparison indicates the following factor levels should
differ: Effect of Action, Mental Effort, Amount of Discretion, Hazazds and Stress and
Physical Effort.
External Classification Comparisons
A market survey was conducted involving the Ramsey County Information TechnoZogy
Department and the Dakota County Information Technology Department.
Ramsey County has two positions that report to the department director and manage the
operations and applications divisions of the department. The operarions Division
Managers has broad authority over 30 positions and most of the functions managed by
the studied posifion. An IS Supervisor posirion, at a salary closest to grade 26 of the City
Saint Paul Supervisors Organization bargaining unit, reports to the Division Manager.
The Division Manager salary is closest to grade 30 of the SPSO bazgaining unit.
Dakota County has six positions that report to the deparkment director and manage one of
the following functions: Voice & Data Networking, Systems Analyst Programming (�p
units), Operations and Adtninistration, Desktop services and VACANT. These six
positions are narrower in scope. The salary is compazable to grade 21 of the Saint Paul
Supervisors Organization bazgaining unit salary schedule.
Resuits
QES analysis shows distinctions between this posirion and established classifications.
Mazket comparisons show similar positions would be ailocated to a higher salary grade.
The determinarion is that creation of a new classificarion at grade 26 of the Saint Paul
Supervisors Organization bazgaining unit is warranted.
G:�Shazed\Org.Design\Consultant-Williams�Sheila's Class Work�Eliz Swanson & IS Div Mgr Study�Swanson
CLASSIFICATTON SLiMMARY.doc
lS COMPENSATION COMPARISON DATA � ��
Internal and Extemal Classifications
Salary Bi Current Current
Salary Wkly Market Staffmg Staffing
BU Grade Mid-Pt Data Classification Numbers Locations
1 25T $1,47238 Sys Supp Sp I 0
1 28T $1,566.63 Sys Supp Sp II 1 IS
2 30T $1,622.05 UT Analyst I 1 IS
1 36T $1,899.24 Sys Supp Sp III 14 IS
1 PH
1 SPRWS
2 36T $1,899.24 UT Analyst II 3 IS
1 SPRWS
2 40T $2,109.51 Sys Supp Sp N 6 IS
2 40T $2,109.51 UT Analyst III 3 IS
2 44T $2,348.91 UT Analyst IV 13 IS
1 SPRWS
6 12T $2,160.85 Sys Consult I 4 IS
1 PH
2 SPRWS
6 20T $2,b81.23 UT Analyst V 2 I5
6 20T $2,681.23 Sys Consult II 4 IS
1 SPRWS
$2,885.06 Info Tech Mgr 6 Dakota Cty
6 22T $2,843.42 Sys Consult III 6 IS
9 24T $3,096.12 Sys Consult IV 1 IS
9 24 $3,096.12 IS Mgr - Water 1 SPRWS
9 26T $3,274.21 Proposed 1 IS
$3,284.50 IS Tech Supvr 2 Ramsey Cty
9 27 $3,367.61 Tech Sup Serv* 1 Library Ag
$3,626.00 IS Tech Nlugr 2 Ramsey Cty
9 30 $3,664.62 IS Manager 1 IS
*Note: The position has responsbilities beyond the information services
funcrions for the Library Ageucy.
6/10/2005
G:VShared\Org.Design\Consultant-WilliamsVSheila's Class Work�Eliz Swanson & IS Div Mgr Study\Class&CompComparisons2
CITY OF SAINT PAUL
Randy C. Kel(y, Mayor
TO
[�1Zi7��
DATE:
�
Karen 7ohnson, Director
Office of Technology
Shari Moore, President
Saint Paul Supervisors Organization
Sheila Williams, HR Specialist
Office of Huxnan Resources
September 7, 2005
Twenty-Day Notice
OFFICE OF H[JMPN RESOURCES
Angela S. Naf�rsy, D'vector
400 CityHalZ�innex
25 Wesr Founh Sueu
Saint Pm�l, M'w+erora 55102-1631
o5-�t5
Telephone: 651-266-6500
lobline: 651-266-6502
Farsimilz 651-292-7656
o c�'
v' 3 -
�, r` �
m �
- _ `�7 c .
� �'
� c'
c.- ,=
c r ��;�
� c;c:
�.� "
fl r�
J
Pursuant to City of Saint Paul, Civil Service Rule 3. (C) this memo is to inform you that the
following changes are being made to the SPSO salary schedule:
➢ Creation of a new class specification, Technology Manager, Occupafion Code
288B,
Attachment
cc: Cynthia Mullan
I have received this memorandum and wish to waive the time remainnig on this Twenty-Day Public
Notice.
C`i'i. �
Signature Date
Affirxnative Action Equal Opporiunity ADA Employer
=ShePra Williams - Re: Check In for Tech Mgr 20 Day Process rage i_;
�S-a�5
From: Shari Moore
To: W illiams, Sheila
Date: 9/21/200533121 PM
Subject: Re: Check In for Tech Mgr 20 Day Process
!'m sorry, i thought I aiready signed it. Go ahead and use this emaii as my acceptance.
»> Sheita Williams 9/21/2005 3:30:12 PM »>
Hello Shari,
I wanted to check in with you to find out the status of the Twenty Day Notice for the new Technology
Manager class spec�cation. If there are any questions that i can address feel free to contact me. !f you
want to speak directly with the user, you may contact Cindy Mullan or Karen Johnson in the O�ce of
Technology.
The notice period ends September 28, 2005. This will also be the last day I am in the office for about iwo
weeks.
Thank you for your attention to this matter,
Sheila Williams
266-6520