230425OR GINAL TO CITY CLERK
PRESENTED
COMMISSI,
CITY OF ST. PAUL COUNCIL NO
DICE OF THE CITY CLERK FILE
L SOLUTION— GENERAL FORM
-r-
230425
WHEREAS, Section 470 of the Civil Service Rules provides
that the Council shall adopt by resolution a statement of grievance
procedures, now, therefore, be it
' RESOLVED, TYiat all grievances of employees shall be
handled in accordance with "Grievance Procedures ", copy of which
is attached hereto and made a part hereof by reference as fully
and completely as if set out herein verbatim; be it further
RESOLVED, That the prior resolution of this Council,
Council File No. 230394, adopted October 4, 1966, be and the same
hereby is rescinded.
F,,!'F�1D APPR V,ED
Asst. Corporation Counsel
COUNCILMEN
Yeas Nays
Carlson
Dalglish
Holland
Meredith
Peterson
Tedesco
Mr: President, Byrne
OCT 51966
Adopted by the Council 19-
OCT 51966
proved 19.._
�n Favor
May
Against
PUBLISHED OCT 8 1966
22
G
Grievance Procedures
Procedure A
A
4
Grievances coming under this procedure shall be limited to questions regarding
the application and interpretation of policies and agreements, and shall not in-
clude matters involving changes in policies or agreements or such items as
discharge, reduction, salary or wage rates, classification of job duties,
allocation of positions, grading of classes, fringe benefits, overtime or over-
time allowances, examinations, service ratings, or changes in the Rules,
These matters are covered under Procedure B. If any problem or cause of
complaint not listed above, such as working conditions, job assignments,
personnel problems involving a supervisor or fellow employees, etc. , arise
in the course of employment, the following procedure shall be followed;
Step 1. The employee shall bring his grievance orally to the attention of his
immediate supervisor. If the grievance is beyond the jurisdiction of
the immediate supervisor, he shall refer the matter to that level of
supervision where a decision can be made. After hearing the grievance
the supervisor shall give the employee an answer within two days. If
no settlement is reached, the employee may present his grievance in
writing and utilize the assistance of either another employee or any
representative of his own choice in further discussing his grievance.
After hearing the further presentation by the employees, or the employee
and his representative, the supervisor shall give the employee an answer
in writing within five days and a copy shall be sent to the Director of
Personnel. If the employee wishes to appeal this decision he must do so
within five working days.
Step 2. If the grievance is not resolved in Step I, the employee and his represent-
ative (if any) may appeal in writing to the division head. When the division
head has reached a decision, a written statement of his decision and the
-1-
reasons therefor shall be sent to the employee and copies shall be
sent to the appointing authority and to the Director of Personnel.
The division head shall give his decision in writing within five work-
ing days. If the employee wishes to appeal this decision he must
do so within five working days. If the department is large or the
organization provides for additional supervisory levels, there may
be additional appeals to successively higher supervisory personnel at
this point before appealing to the appointing authority.
Step 3. If the matter is not settled in Step 2, the employee may appeal to his
appointing authority. The appeal shall be in writing and shall set
forth the grievance and the adjustment that is requested, The ap-
pointing authority shall arrange a conference with the parties to the
grievance, and the Director of Personnel shall attend such conference
to act as consultant. When the appointing authority has reached a
decision, a written statement of his decision and the reasons therefor
shall be sent to the employee and a copy shall be sent to the Director
of Personnel. The appointing authority shall give his decision to the
employee in writing within ten working days.
Step 4. If the grievance is not settled in Step 3, the employee has fifteen days
from'the date of the appointing authority's decision to appeal for a
hearing. The hearing shall be before a committee of three: one chosen
by the appointing authority, one by the employee or his representative,
and the third mutually agreed to by these two. The Director of Person-
nel shall act as secretary to the committee. At the conclusion of the
hearing, the committee shall send its recommendations to the appoint-
ing authority, and to the employee. The appointing authority shall
inform the Director of Personnel on the action taken. A verbatim
recording shall be made of the proceedings of the hearing and such
recording shall be kept on file for at least one year.
-2-
Procedure B
In the case of grievances with regard to the following matters, the
indicated procedures shall be followed:
Discharge and reduction --
Follow the provisions of Section 32A of Ordinance No, 3250
(Civil Service Rules)
Examinations --
Follow the provisions of Section 12B and 12C of Ordinance
No, 3250 (Civil Service Rules)
Classification of job duties, allocation of positions to classes and
grading of classes --
A letter outlining in detail the nature of the complaint and
the remedy sought should be sent to the Civil Service
Commissioner.
Fringe benefits, overtime and overtime allowance or other matters
which can be changed only by a revision of the rules,
A letter outlining in detail the nature of the complaint and the
remedy sought should be sent to the Civil Service Com-
missioner.
Salary or wage rates --
A letter outlining in detail the nature of the complaint and the
remedy sought should be sent to the City Council,
Service ratings --
Before the employee utilizes this procedure he should discuss his
service rating and attempt to resolve his problem first with the super-
visors who have rated him and, if the problem is not resolved, then to
attempt to resolve th i problem with his appointing authority„ Discussions
within the department may concern any matter regarding the service
rating,
-3-
The following procedure set forth below may be utilized by the employee
after he has exhausted all attempts to resolve the problem in his department,
but such appeals shall be limited to, and must be based on, alleged:
(a) Prejudice or bias;
(b) Inadequate knowledge of employee's capabilities and performance
on the part of the rating officer; or
(c) A combination of (a) and (b).
In the conduct of the hearing the Board will. disregard any information
not based on items (a), (b), or (c) above. The appeal of the employee shall
be before a committee of three -- one chosen by the appointing authority, one
by the employee or his representative, and the third mutually agreed upon by
these two. The Director of Personnel shall act as secretary to the Committee.
The employee who wishes to appeal a service rating must submit a
written request for an appeal hearing within sixty days after notification that
ratings are available. The appeal hearing request must be submitted to the
Director of Personnel. In the appeal, the burden of proof rests on the em-
ployee. The findings of the Board will relate to the allegations rather than
specific items in the service rating. If the Board finds prejudice or bias
and /or inadequate knowledge of the employee's capabilities and performance
on the part of a rating officer, the Board may order that the aggrieved party
be re- rated. The Board shall determine how this is to be accomplished by
determining to the best of its ability under the circumstances how and who
shall fairly rate the aggrieved party. The recommendation of the appeal
board shall be delivered to the employee's appointing authority and to the
employee within ten days after the hearing. The appointing authority shall
inform the Director of Personnel on the action taken. A verbatim recording
shall be made of the proceedings of the hearing and such recording shall be
kept on file for at least one year.
M121
DUPLICATE TO PRINTER
CITY OF ST. PAUL COUNCIL NO
OFFICE OF THE CITY CLERK FILE
COUNCIL RESOLUTION — GENERAL FORM
23U425
PRESENTED BY
COMMISSIONER DATE _
WHEREAS, Section 47C of the Civil Service Rules provides
that the Council shall adopt by resolution a statement of grievance
procedures, now, therefore, be it
RESOLVED, Tkiat all grievances of employees shall be
handled in accordance with "Grievance Procedures ", copy of which
is attached hereto and made a part hereof by reference as fully
and completely as if set out herein verbatim; be it further
RESOLVED, That the prior resolution of this Council,
Council File No. 230394, adopted October 4, 19663 be and the same
hereby is rescinded.
COUNCILMEN
Yeas Nays
Carlson
Dalglish
Holland
Meredith
Peterson
Tedesco
Mr. President, Byrne
In Favor
d
Against
®CT 51966
Adopted by the Council 19—
®CT 5196
Approved 19.^
Mayor
X22
a
Grievance Procedures
Procedure A
Lei �
-t �:
Grievances coming under this procedure shall be limited to questions regarding
the application and interpretation of policies and agreements, and shall not in-
clude matters involving changes in policies or agreements or such items as
discharge, reduction, salary or wage rates, classification of job duties,
allocation of positions, grading of classes, fringe benefits, overtime or over-
time allowances, examinations, service ratings, or changes in the Rules.
These matters are covered under Procedure B. If any problem or cause of
complaint not listed above, such as working conditions, job assignments,
personnel problems involving a supervisor or fellow employees, etc. , arise
in the course of employment, the following procedure shall be followed:
Step 1. The employee shall bring his grievance orally to the attention of his
immediate supervisor. If the grievance is beyond the jurisdiction of
the immediate supervisor, he shall refer the matter to that level of
supervision where a decision can be made. After hearing the grievance
the supervisor shall give the employee an answer within two days. ,If
no settlement is reached, the employee may present his grievance in
writing and utilize the assistance of either another employee or any
representative of his own choice in further discussing his grievance.
After hearing the further presentation by the employees, or the employee
and his representative, the supervisor shall give the employee an answer
in writing within five days and a copy shall be sent to the Director of
Personnel. If the employee wishes to appeal this decision he must do so
within five working days.
Step 2. If the grievance is not resolved in Step I, the employee and his represent-
ative (if any) may appeal in writing to the division head, When the division
head has reached a decision, a written statement of his decision and the
-1-
reasons therefor shall be sent to the employee and copies shall be
sent to the appointing authority and to the Director of Personnel.
The division head shall give his decision in writing within five work-
ing days. If the employee wishes to appeal this decision he must
do so within five working days. If the department is large or the
organization provides for additional supervisory levels, there may
be additional appeals to successively higher supervisory personnel at
this point before appealing to the appointing authority.
Step 3, If the matter is not settled in Step 2, the employee may appeal to his
appointing authority. The appeal shall be in writing and shall set
forth the grievance and the adjustment that is requested. The ap-
pointing authority shall arrange a conference with the parties to the
grievance, and the Director of Personnel shall attend such conference
to act as consultant. When the appointing authority has reached a
decision, a written statement of his decision and the reasons therefor
shall be sent to the employee and a copy shall be sent to the Director
of Personnel. The appointing authority shall give his decision to the
employee in writing within ten working days.
Step 4. If the grievance is not settled in Step 3, the employee has fifteen days
from the date of the appointing authority's decision to appeal for a
hearing, The hearing shall be before a committee of three: one chosen
by the appointing authority, one by the employee or his representative,
and the third mutually agreed to by these two. The Director of Person-
nel shall act as secretary to the committee. At the conclusion of the
hearing, the committee shall send its recommendations to the appoint-
ing authority, and to the employee. The appointing authority shall
inform the Director of Personnel on the action taken. A verbatim
recording shall be made of the proceedings of the hearing and such
recording shall be kept on file for at least one year.
-2-
Procedure B
In the case of grievances with regard to the following matters, the
indicated procedures shall be followed.
Discharge and reduction --
Follow the provisions of Section 32A of Ordinance No. 3250
(Civil Service Rules)
Examinations—
Follow the provisions of Section 12B and 12C of Ordinance
No, 3250 (Civil Service Rules)
Classification of job duties, allocation of positions to classes and
grading of classes --
A letter outlining in detail the nature of the complaint and
the remedy sought should be sent to the Civil Service
Commissioner.
Fringe benefits, overtime and overtime allowance or other matters
which can be changed only by a revision of the rules.
A letter outlining in detail the nature of the complaint and the
remedy sought should be sent to the Civil Service Com-
missioner.
Salary or wage rates --
A letter outlining in detail the nature of the complaint and the
remedy sought should be sent to the City Council,
Service ratings --
Before the employee utilizes this procedure he should discuss his
service rating and attempt to resolve his problem first with the super-
visors who have rated him and, if the problem is not resolved, then to
attempt to resolve th : problem with his :appointing authority Discussions
within the department may concern any matter regarding the service
rating,
-3-
230394
The following procedure set forth below may be utilized by the employee
after he has exhausted all attempts to resolve the problem in his department,
but such appeals shall be limited to, and must be based on, alleged:
(a) Prejudice or bias;
(b) Inadequate knowledge of employee's capabilities and performance
on the part of the rating officer; or
(c) A combination of (a) and (b).
In the conduct of the hearing the Board will. disregard any information
not based on items (a), (b), or (c) above. The appeal of the employee shall
be before a committee of three -- one chosen by the appointing authority, one
by the employee or his representative, and the third mutually agreed upon by
these two. The Director of Personnel shall act as secretary to the Committee.
The employee who wishes to appeal a service rating must submit a
written request for an appeal hearing within sixty days after notification that
ratings are available. The appeal hearing request must be submitted to the
Director of Personnel. In the appeal, the burden of proof rests on the em-
ployee. The findings of the Board will relate to the allegations rather than
specific items in the service rating. If the Board finds prejudice or bias
and /or inadequate knowledge of the employee's capabilities and performance
on the part of a rating officer, the Board may order that the aggrieved party
be re- rated. The Board shall determine how this is to be accomplished by
determining to the best of its ability under the circumstances how and who
shall fairly rate the aggrieved party. The recommendation of the appeal
board shall be delivered to the employee's appointing authority and to the
employee within ten days after the hearing. The appointing authority shall
inform the Director of Personnel on the action taken. A verbatim recording
shall be made of the proceedings of the hearing and such recording shall be
kept on file for at least one year.
ME