04-987\\
Council File # �' 9 b !
Green Sheet # 3023346
RESOLUTION
CITY OF SAINT PAUL, MINNESOTA
Presented b�
Referred To
1
2
[�3
0
Conanittee Date
�d
RESOLVED, that the Council of the City of Saint Paul hereby approves and ratifies the attached
Memorandum of Agreement between the City of Saint Paul and the Professional Employees Association
(PEA) to continue the competency-based classification, compensarion, and employee selection processes
established for Information Services employees.
Yeas Na s Absent
Benanav r/
Bostrom �
Harris ✓
Helgen �
Lantry ✓
Montgomery �
Thune f
Adopted by Council: Date �/�Jj /'.3G � � � °
Adoprion Certified by Council Secretary
BY� � i
Approved y ayor: Date ��
By: ".'.'„„`.` `
Requested by Department oE
Office of Human Resources
By: �
Form Appr d by Cin orney
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By: � ?�.;� �, �.-.
for
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P�btQS Pdot Ettrnsion resoWtion wpd
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DEPARTMENT/OFFICFJCOUNCII.: DATE INITIATED GREEN SHEET No.• 3023346
Human Resources 10-11-04 '
CONTACL PERSON & PHOPiE: 7iVP1'W✓DATE iPIITTALDATE
7o17Il Shockley 266-6482 ! DEPAI[ihIENL DiR �/J� a cm couivcu.
LeeAnn Turchin 266-6517 ,� Zc�Ano� ��„�� cm«
NUMBER FOR
MUST BE O1V COUNCIL AGENDA BY (DATE) ROU7ING �,�aA� sExv nm � " r'avnxcw. s�cviaccrG
ORDER
3 MAYORCO&ASSI.)
TOTAL # OF SIGiYATURE PAGES_i (CLIP ALL LOCATIONS FOR SIGNATURE)
ACCION REQUESTED:
Approval of the attached Memorandum of Agreement (MOA) between the City and the Professional Employees Association
(PEA) is requested This MOA extends previously approved and eactended terms and conditions of employment that were first
established by a pIlot project in October of 1948 for employees of the Information Services Division, the Saint Paul Regionai Water
Services, and City Employees at the Ramsey County Depaztrnent of Public Health.
R£COMMENDATIONS: Appmve (A) orRejat�) PERSONAL SERV[CE CONTRACIS MI15T ANSWER THE FOLLOWING QUESTIONS:
l. HasfiispersoN6rmeverworlcedmderaconhactforUtisdepaiNenYl
PLANNING COMMISSION Yes No
Cffi COMMIITEE 2. Has this petsoNfum everbeeu a city employee7
CIVII.SERVICECOMMISSION Yes No
3. DoestLispersodfvmpossusasidllnotnomullypossessWbyanycurtmtcityenqiloyee?
Yes No
4. is this persodficm a tazgeeed vendoll
Ya No
Enplain all yes answus on separate sheet and attach to green sheet
INITIATING PROBLEM, ISSSlE� OPPORTUMTY (Who, W6ay When, Where� Why):
In October of 1998, the City of Saint Paul Infomiation Services (IS), the Saint Paul Regional Water Services (SPRWS), and the
City employees of the Ramsey County Department of Public Health adopted a pilot project which established a competency-based
classificafion and employee selecfion system for positions working in the field of informarion technology. The position
classificarions and grades, first created in that original pilot project, have now been formally established in the corresponding union
contracts and salary schedules. Also, the classification competency matrices have been updated several times and formally
established by the employees and mauagement. The selection processes and advancement in salary processes for employees have
been extended twice by MOA. The employees and the City would like to continue the system. As the system processes require
modification of several Civil Service Rules and the Salary Plan and Rates of Compensation, this MOA is required. The MOA
extends the system into 2007 with an automaric extension into 2009, with the mutual agreement by the parties involved. The
documents eacplaining the system aze attached.
ADVANTAGES IF APPROVED: "
The City and information services employees of the affected bargaining unit will continue to receive the benefits of a competency-
based position classificafion, employee selecfion, and advancement in salary system that has been successful for almost six years.
DISADVANTAGES IF APPROVED:
None
DISADVANTAGES IF NOT APPROVED:
A successful employee seiection system and advancement in salary process will not be continued . Reverting back to the old
system may negatively affect both the employees and the management of Citywide information services.
�... ----�.-.-� __ ------._.--,—
TOTAL AMOUNT OF TRANSACTION: COS77REVENUE BUDGETED:
�'+01J19C�} �P.°.i3$�C�? C�r4;P.f
FUNDING SOURCE: ACTIVITY NUMBER:
FINANCIAL INFORMATION: (EXPLAIIV) � L 1 3
ur
Y
G:VShared�HR-Competencies�Pilot.PmjectsUS.PiIotVS Pilot Extension.greensheet.wpd
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Memorandum of Agreement
This Memorandum of Agreement (hereinafter referred to as "MOA'� is made and entered into this 21st day of
July 2004, by and between the City of Saint Paul {hereinafter referred to as "Cit�'), and the Professional
Employees Association (hereinafter referred to as "PEA"). The purpose of this agreement is to continue the
successful competency-based classification, compensation, and employee-selection processes initially
developed as part of the pilot project tiUed "Information Services Reorganization and 7ob Family Modeling
ProjecY' dated October 1998. Those processes aze currently described in the attached document tifled
"Information Services Competency-based Classification System." The City and PEA agee that the
stipulations contained within the attached document that affect terms and condirions of employment shall apply
only to those employees of the City Office of Technology, Information Services Division (IS) and The Saint
Paul Regional Water Services (SPRWS) Information Services Secrion (IS) who holdpositions allocated IS
Information/Technical Analyst V and the IS Systems Consultant I, II, and III classes who aze represented by
PEA. Also, the City and PEA agree that the following Civil Service Rules, as modified herein, shall be used in
the administration of the competency-based classificarion, compensation, and employee-selection processes:
1. Civil Service Rule 8.A.2. (Reallocation Rule) This rule allows the Human Resources Director to
authorize an appointing authority to promote an incumbent, without further comperitive examination,
to a classified position which has been reallocated to a different classification because of changes in
job duties and responsibilities, which aze not the result of planned management action. This
authbrization may occur only if the incumbent has performed the critical duties of the higher level
position for one yeaz or more, meets the minimum quatifications, has promorioa rights, and has
demonstrated satisfactory performance in their position. This rule shall instead allow for the non-
competitive promotion of incumbents in IS Job Family classified positions after an incumbent has
demonstrated the crirical competencies and performed the critical responsibilities of a higher level
position in an IS Job Family classificarion for six months or more, has promotion rights as
defined in this agreement, and demonstrated satisfactory performance in the higher level position.
2. Civil Service Rule 7. (Eligibility Lists) When an examination is scheduled for both promotion and
original entrance, such examinations aze commonly called "open exams: ' If such an examination
applies to the filling of vacancies in IS Job Family positions, there shall not be maintained a
separate list for promotion eligibles and original entrance eligibles. Instead, there will be one
list maintained for all eligible candidates. Promotion eligible candidates, as defined below, will
receive additional points for IS experience as part of the competency examination process. This
process is outlined in the attached system document.
3. Civil Service Rule 14 (Promotion Requirements) Employees who hold certified IS Job Family
posirions shall be eligible to enter an examination as a promorion eligible candidate after serving not
less than one year as a certified employee with at least 1040 hours of service on the payroll prior to
an exainivation. This rule shall be used, as modified, only for open and promotion only exams used
to detennine eligibles to fill vacant posirions within the IS Job Family System and for determining
eligibility for reallocation to a higher level IS 7ob Family posifion under Rule 8.A.2. as modified
above.
4. Civil Service Rule 22 (Lay Of� shall allow the class seniority listing o£IS Job Family incumbents
reallocated to higher levels in the IS Job Faxnily System on the same date to be determined by the
total length of continuous service in all classified Ciry positions.
5. Section E.1., E.2.(b) and E.1.(c) of the Salary Plan and Rates of Compensation governing
advancement in salary shall not apply to employees in positions allocated to the IS Information
TechnicallAnalyst V, and the IS Systems Consultant I, II, and III classifications. Instead, for each
1040 hours an employee in a posirion allocated to the IS Systems Consultant I class has appeared on
D� 9�'l
the payroll in one position, the employee may be granted an increase in salary of one step up to and
including step fifteen of the assigned pay range. If the employee has received a ten-year increase the
employee may be granted step sixteen. If the employee has received a fifteen-yeaz increase the
employee may be granted step seventeen. When an employee completes five years of fuil-time
service, the empIoyee may be granted an increase of one additional salary step however, that
employee's salary shalI not �ceed step fifteen of the assigned pay range.
For each 1040 hours an employee in a posirion allocated to the IS Information TechnicaUAnalyst V,
the IS Systems Consultant II, and the IS Systems Consultant III classes has appeared on the payroll
in one position, the employee may granted an increase in salary of one step up to and including step
eleven of the assigned pay range. If the employee has received a ten-year increase the employee
may be granted step twelve. If the employee has received a fifteen-yeaz increase, the employee may
be granted step thirteen. When an employee completes five years of full-time service, the empioyee
may be granted an increase of one additional salary step however, the employee's salary shall not
exceed step eleven of the assigned pay range.
The ten and fifteen-yeaz longevity step increases as defined in Section E.l.(d) and (e) ofthe Salary
Plan and Rates of Compensaiion shall continue to apply for employees in positions allocated to the
IS Information TechnicaUAnalyst V, and the IS Systems Consultant I, II, and III classes.
It is further agreed that grievances arising from terms and conditions of employment in the CiTy of Saint Paul
Civil Service Rules and Salary Plan and Rate of Compensation shall continue to be processed through the
procedure outlined in the current collective bazgaining ageement between the City and PEA. Any grievances
arising from alleged violarions of the procedures established in said competency system shall also be subject to
the aforemenUoned grievance procedure. However, because both parties aclmowledge that the City retains its
inherent managerial rights to evaluate and select staff, any concerns regazding the substantive determinafions of
a Competency Review Boazd shall be appealed solely to the Civil Service Commission.
It is further agreed that this MOA shall continue to be in force until July 20, 2007, with an automatic twayear
extension to July 19, 2009, unless and until the City and PEA mutually agree to end or modify said MOA prior
to July 20, 2007.
Finally, it is agreed that 60 calendaz days prior to 7uly 20, 2007, the City will nodfy PEA, in writing, that said
date is pending.
C' f Sai t P
� t % �
Angie �alezny ,/
Human sources D' �
/`� �
ason Sc clt
Labor Relations Manager
Professi Employees Association
Steven J. Olson
President
`.yi� %�/'..jate�
Mike Wilde
Business Representative
H:\USIItS\OLsansNUS Competmcy System Continua4on Agreemrnt PEA July 21, 2004.wpd
a�f- 9g"1
Defining Competencies/Competency-Sased Systems
Competencies aze the knowledge, sldlls, abilities, characteristics, attributes, and behaviors
associated with success£ul performance on the job. Some examples are project management,
problem solving/analytical thinldng, communication, teamwork, leadership, and customer service.
Competency-based classification systems allow organizations to move beyond the old "box" on
the organizational chart which was a strict set of duries defining a job. Competencies promote
more fle�bility in assignments and keep up with constant change in the variety of work. They
also allow the organization to develop other human resource systems, such as employee
development, recruitment and selection, and performance management.
Background
In October of 1998, the City of Saint Paul Division of Information Services (IS), the Saint Paul
Regional Water Services (SPRWS), and the City employees of the County Department of Public
Heakh adopted a pilot project titled "Information Services Reorganization and Job Family
Modeling Project." The project was the result of a lengthy and thorough collaborative effort
between employees holding information services positions and City management. The process
was facilitated by an outside consultant and the staff of the City Office of Human Resources. The
nutial result was the establishment of a three-yeaz pilot project as allowed for by Civil Service
Rule 8.A.6. The terms and conditions of empioyment and procedures established in the uritial
project have been estended twice, through mutual agreement between the bargaining units
representing the affected employees and the City. The IS Systems Support Specialist I, II, III,
and IV, the IS Information/Technical Analyst I, II, III, IV, and V, and the IS Systems Consultant
I, II, III, and IV 7ob Families, also called job class series, and their corresponding pay grades were
formally established in the salary schedules of the appropriate bazgaining units by resolution of the
City Council on October 28, 2001. These job classes have also been formally established in the
corresponding bargaining unit contracts representing employees in positions allocated to the
aforementioned job classes. In addition, the matrices describing the competencies required for
positions in the aforemenrioned class series have been updated by both employee and management
advisory groups following the initial project and the subsequent renewals. This document
describes the current process involved in the adnunistration of the IS and SPRWS Competency-
Based Employee Selection and Position Classification System. This system continues to
affect positions curreritly allocated to the IS Systems Support Specialist, IS Information/Technical
Analyst, and IS Systems Consultant job families/class series.
Page 1 of 7
For The IS Systems Support Specialist, IS Information/Technical Analyst, and
IS Systems Consultant Job Families
O�{ -�1��
The Continued Goals of the System
• To ensure adequate and competent IS staff for the present and the future.
• To administer an equitable method for determining appropriate classification of positions.
• To provide flexibility and variety in duty assi�unent.
• To provide clearly-defined requirements for cazeer advancement opportuniries.
• To define the requirements for successful job performance.
• To assist in detemuning employee development and training needs required for successful
job performance and cazeer advancement.
Procedures For Administration of the System
The following procedures have been developed for administering the IS and SPRWS
Competency-Based Employee Selection and Position Classification System:
1. Selection of Candidates to fill New Vacancies
In order to ensure adequate and competent City and SPRWS IS Unit stafffor the present
and fixture and retain competent employees who have received Ciry training, the selection
process allows for vacancies to be filled from lists of eligible candidates created from
training and experience (T&E) exams made up of both extemal and intemal candidates
who meet the minimum qualifications (See attachment 1, Muumum Qualifications
Guidelines) for the announced vacancy and who demonstrate the required competencies
through passing the examination. When an examination is announced as open to the
public, cunent City employees who hold IS 7ob Family classifications in the Office of
Technology Information Services Unit, the SPRWS Information Services Unit, and the
Department of Public Health will receive additional points (See Attachment 2, T&E
Example). All candidates who pass the test with a score of 75 or above will be certified to
the appointing authority.
The employee selection process also allows qualified City employees faster promotion
opporhmities. Certified City employees who have been employed for not less than one
year and have at least 1040 hours of accumulated hours on the payroll, may enter
exanunations announced as promotion only. Normally, such employees must have served
not less than two years and have, at least, 2080 hours on the payroll to be eligible to take a
promotion only examination. In addition, certified City employees must meet the
minimum qualifications for the posted vacancy, and have a satisfactory performance rating
to take the promotional T&E examination. Finally, employees who pass and become
Page 2 of 7
oN-981
eligibie will be certified to the appointing authority in accordance with the provisions of
Civii Service Rule 8.A3.
There will be an IS Staffing Advisory Group made up of employee volunteers who hoid
classified positions in each of the three IS 7ob Family class series. There will be two IS
Systems Support Specialists, two IS Information/Technical Analysts and two IS Systems
Consultants. Other members will include one representative of IS customers, one
representative from the Office of Fiuman Resources, and one representative from the IS
Leaderslup Board. The responsibilities ofthe IS Staffing Advisory Group will be to
review position informarion provided by the IS Leadership Boazd, IS Management, or
Human Resources regarding vacancies and make recommendations to the Leadership
Board, IS Management, and the Office of Human Resources regazding staffing.
2. Determining Appropriate Classification and Competency Level of Existing Positions
It is understood that the field of Information Technology is an employment environment
that changes quickly. There has been and will be constant evolution in Information
Technology and, consequently, there will be change and evolution in the positions
required to operate, maintain, adapt, and recommend the technology for use by customers.
In order to keep up with this change, the following procedures will be followed in
determuung the appropriate IS Job Family, class series, and classification competency level
of eacisting IS positions and their incumbents:
Employees of the Office of Technology Information Services Unit, the SPRWS
Information Services Unit, and the Department of Public Heaith who hold
positions allocated to the IS Systems Support Specialist, IS Information/Technical
Analyst, and IS Systems Consultant 7ob Family/class series may request a study of
their positions and competencies for determination of appropriate job faznily/class
series, and classification/competency level therein (See Attachments 3, 4, and 5, IS
7ob Family Competency and Shared Responsibility Matrices).
When making study requests, such employees should provide information
describing their assigned job responsibilities, assigned technologies, and the
competencies being demonstrated. Such studies may be nutiated by submitting to
the Office of Human Resources a request for a study. This can be done either
through email or an interoffice memorandum. Please make sure that supervisory
personnel aze informed of the request. Attached to the request, should be a fully
completed questionnaire describing the incumbenY s assigned positioa
responsibilities, technologies, and the competencies being demonstrated. As an
alternative, an incumbent who has previously submitted the described
questionnaire and has had their position and competencies reviewed, may submit
an addendum to the questionnaire describing any significant changes that have
been made to assigned responsibilities and to the competencies that are being
demonstrated. Questionnaires may be currently obtained from the IS internal
information network or from the Office of Human Resources web-site.
Upon receipt of all appropriate documentation, including a fully completed
questionnaire or addendum, the Office of Human Resources will enter the study in
Page 3 of 7
. � a�f- ��
their records and inform the incumbent of receipt of the study request. As part of
the study procedure, Office of Human Resources Staff will review the information
provided by the incumbent. Interviews with the incumbent and supervisory
personnel may be conducted. All informarion gathered about the assigned
responsibilities of the position in question and the competencies being
demonstrated by the incumbent will be thoroughly analyzed. This may include
comparisons of this position information with the shared responsibilities and
competencies described in the various competency matrices. Also, a comparison
of tfie position informarion may be conducted with similar IS positions. As soon
as possible following the analysis and comparisons, the Office of Human
Resources will issue, to the appointing authority, a deternunation regazding the
employee's position. This will include the appropriate IS Job Family/class series
and classification and competency level therein. Possible outcomes could be, a-
deternunation that the position should be allocated to a higher level, a lower level,
or remain the same. Implementation of a determination made by the Office of
Human Resources is the responsibility of the appointing authority and is subject to
any filling of vacancies approval processes set forth by the Mayor's
Administrarion.
• Human Resources detemunations recommending that an incumbenYs position be
allocated to a classification assigned to a lugher maximum pay level is a promotion
and may be nnplemented by the appointing authority through the process
commonly known as reclassification. This process is set forth in Civil Service
Rule 8.A.2. However, under the IS and SPRWS Competency-based Employee
Selection and Position Classification System, employees who meet the
aforementioned requirements for entering an examination as a promotional
candidate and if the employee affected by the determination has already taken a
T&E exam for a vacancy in the higher level classification as detemuned by the
study, and is on an e�sting eligible list for the higher level classification, the
employee may be certified for appointment. In the case of a an eligible list
generated from a promotion only examination, certification would be made
without regard to the affected employee's standing on the list.
• Also, determinations resulting in a recommendation of promotion may be
impiemented by the appointing authority through the process commoniy known as
reallocation. This process is set forth also in Civil Service Rule 8.A.2. However,
under the IS Competency-based Employee Selection and Position Classification
System, employees who meet the aforementioned requirements for entering an
examination as a promotional candidate and who have been performing all the
significant higher level responsibilities and demonstrating all the significant
competencies of the higher level classificarion for a period of at least six months,
mav be promoted to the higher level class without competitive examination.
Page 4 of 7
o�r-��
Position allocation determivations made by the Office of Human Resources may be
aunealed. They may be appealed through the process discussed in tlris document
or through the process set forth in Civil Service Rule 26. Section 3.C..
re�arding challenges to classification determinations.
Inirially, as is the process with all studies conducted by the Office of Human
Resources, there is an informal appeal process. Following learning of the
determination, the incumbent notifies the FIuman Resources staff person who
conducted the study that there is disagreement with the determination. Tlris
notification shouid be made within five working days of the incumbent learning of
the detemunation from the appointing authority. As soon as possible thereafter, a
meeting will be held between the Human Resources staff person who conducted
the study and the incumbent. At this meeting, the incumbent and the Human
Resources staff person will identify those azeas where there is agreement and those
areas of disagreement. Additional information may be presented or requested by
the incumbent, and questions may be asked. As soon as possible after the meeting
the Human Resources staff person will analyze any additionai information
presented and issue another determination.
If the incumbent continues to disagree with the determination and believes that
their position and competencies were unfairly or inadequately audited, then the
incumbent may issue a letter to the IS Staffing Advisory Group stating the
specifics as to why they believe their position was not fairly or adequately audited.
Copies of the letter should also be sent to the appointing authority, and the Human
Resources Director. This letter of appeal must be made within twenty calendaz
days of the incumbent learning of the deternrination made by the Ofi'ice of Human
Resources resulting from the informal appeal meeting with the Human Resources
staff person. The IS Staffing Advisory Group will then review the letter and
decide whether to act on the appeal. Within 10 days of receipt of the request, the
Group will notify the incumbent as to whether they will conduct a review of the
appeal. If they accept, the process will include a review of all public documents
including the Human Resources initial Report and Determination, and any
subsequent appeal reports and determinations issued by Human Resources. The IS
Staffing Advisory Group may conduct additional interviews with the incumbent,
supervisory personnel, and the Human Resources staff person who conducted the
study. The IS Staffing Advisory Group will then issue a recommendation
regazding the appeal to the appointing authority. The appointing authority may
then implement the recommendation, reject it, or may ask that the Huxnan
Resources Office recommend options for restructuring the position. If the
recommendation is rejected, then the appointing authority will issue a detailed
letter outlining the reasons for the rejection both to the employee and the IS
Staffing Advisory Group.
The above referenced appeals process is an altemative way to deal with issues
involving appropriate allocarion of positions and competency of incumbents in the
Page 5 of 7
O�{- `� �
IS Competency-based Classification System. If the IS Staffing Advisory Grroup
conducts a review of an appeal, the issues under appeal will be reviewed by
employees who hold or have held positions in the complex field of information
technology. They also have a lrnowledge of and have demonstrated the
competencies required for successful performance in these highly technical
positions.
If the employee decides not to appeal to the IS Staffing Advisory Group, or if the
Crroup decides not to act on the employee's appeal, or ifthe appointing authority
rejects the recommendations of the IS Staffing Advisory Group, then the appeal
rights set forth in the Civil Service Cmevance Procedure, Rule 26, regazding
Classification challenges are available to the incumbent. This may include the right
to a hearing before the Civil Service Commission. However, if the employee
appeals to the IS Staffing Advisory Crroup and the Group decides to act on the
appeal and issues a recommendation that is accepted by the appointing authority,
the employee may not appeal through the Civil Service Grievance process.
3. Advancement In Salary
In order to accelerate the opportunity for advancement in salary as a result of ineeting or
exceeding job performance eapectations, the grades assigned the classifications within IS
Job Families contain salary steps at six month intervals until employees reach salary steps
considered to be based on longevity, or yeazs of service. Generally, this means that
employees who meet or exceed performance e�ectations based upon the competencies
defined for their position by the IS Competency-based Classification System and IS
supervisory personnel, may be eligible for a step increase after every 1040 hours on the
payroll. The eazliest a step increase may become effective, however, is the first pay period
following the anniversary of 1040 hours on the payroll.
For employees in positions allocated to classifications level within the IS Systems
SuQport Snecialist and IS Information/Technical Analyst Job Families.
employees may be eligible for step increases after every 1040 hours up to and
including step nine. Tkris means that an employee appointed at step one, who
consistentiy meets or exceeds performance expectations, may take no longer than
four years to get to the maadmum step increase before a longevity step. Employees
may also be eligible for longevity step increases after they have reached 10 years,
15 years, 20 years, and 25 yeazs of service with the City of Saint Paul. However,
in no case, may an employee advance to one of these longevity steps without
having served the corresponding number of yeazs.
For employees in positions allocated to the I5 Systems Consultant I level in the
IS Systems Consultant Job Familv, employees may be eligible for step increases
after every 10 40 hours up to and including step 15. This means that an employee
appointed at step one, who consistently meets or exceeds performance
eacpectations, may take no longer than seven years to get to the maximum step
Page 6 of 7
O�f- 98�
increase before a longevity step. Employees may also be eligible for longevity step
increases after they have reached 10 years, and 15 yeazs of service with the City of
Saint Paui. However, in no case, may an employee advance to one of these -
longevity steps without having served the conesponding number of yeazs.
For employees in positions allocated to the classification levels of IS Systems
Consultant II. III, and IV in the IS S�ems Consultant Job Family,
employees may be eligible for step increases after every 1040 hours up to and
including step eleven. Tlus means that an employee appointed at step one who
consistently meets or exceeds performance expectations, may take no longer than
five yeazs to get to the maximum step increase before a longevity step. Employees
may aiso be eligible for longevity step increases after they have reached 10 years,
and 15 years of service with the City of Saint Paul. However, in no case may an
employee advance to one these longevity steps without having served the
conesponding number of yeazs.
G:1Shared�HR-Competencies�PilotProjects�IS.PiIot�Information Services Competency-based classification.document2004.wpd
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IS Training & Experience Evaluation Outline Egample
Some Suggested Rating Guidelines
ATTACfIMENT 2
City of Saint Paul - IS Experience
If the candidate has one year or more of IS eacperience in a certified 0-10 points
City job, in the Office of Technology, SPRWS, or Public Health, add points.
Education and technical training 0- 20 points
(Points in this category can come from a single or multiple sources but may not exceed a total of
20 points)
Formal Education
College Degree IS, Business, Management 0- 10
Other college degree 0- 5
Technical School 0 - 5
On the job Education
Technical courses, seminars & certifications
or on the job leaming
Competency Rating
Technical competencies (assianment relatedl
1. City or SPRWS technical environment
2. Assigned platform
3. Customer applications
General competencies
4. Project Management/Prioritization/Planning
5. Problem Solving /Analysis
6. Communication
7. Customer Consulting
8. Teamwork/Management/Leadership
0-5
0 - 70 points
0-5
0-10
0-5
0-10
0-10
0-10
0-10
0-10
Weights assigned to the competencies may vary based on analysis of the vacancy.
Total 0 -100 points
For examinations announced as open and not announced as promotion only, all candidates who
receive 75% or more are considered eligible for interviews with the appointing authority. The
appointing authority will decide who to interview from the pool of eligible candidates.
G:�Shazed�IIIt-Competencies�Pilot.Projects�IS.Pilot\T and E Guide Attachment 2.wpd
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