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Nikolai, Karen' RECEI�lED , � .. , - � JUN 02 2014 NOTIC� OF CL�iIM F0�2.M to the Cxty o�'Saint Paul, Minneso aY CLERK Minnesota State Stalute 466.OS states that"...every peraon...whn claimr damages from any municipality...shatl cause to be presented to ihe . governtng bafy of the municipalrty wtthin 180 days aJisr�he alleged!ou or u�jury ls dtscovered a notice stali+rg the t[nre,place,axd circumstances thereof,and the amounl of co�npen.�ation or other rellef demanded" Please complete this form in its entirety by cJearly typing or printi�ng your ans�ver to each question. If more space is � needed,attach additionaI sheets. Ptease nofe that you may or may not be cantscted by telephone to discuss yaur claim circamsfances,so provide as much fnformation as�ecessary to explain your elaim,and the amoaut of compensation being reqaested. This form must be signed,and both pages completed. If something-does not apply,wrfte`N/A'. SEND COMPLETED FORM AND OT1�ElE�DOG"UMENTS TO: CITY CLERK, 1S WEST KELL�GG BLVD,310 CITY HALL,SA,�NT PAUL,MN 551Q2 Fzrst Name ��,''��,�'�.�1 Middle Initial� Last Name� 1�lCl.� Company or Business Name,if applicab2e��_ -- Street Address----��2�� ``�l-`��L ��. �' -�--.. � - ------- _-- -- - City ��"- �C;�,:.�.�, State �'V� ►�1 Zip Code � � � Daytime Telephone - �2 �� `CS�`�� Evening Telephone �(�7S� ) ��'{�� -� I � Da�te of Accidentl Injury or Date Discovered �� y • Time I� `f� am/tpm�(circle) � Please stafe,in detail,what occurred,and•why you are submitting a cIazm. Please indicate why or how you feel the City of Saint Paul or its employees are involved andJor zespansible.. Z _ �.. � � � �'�� -�` r , � V V\r� t c � Y C� . . � • y,CSLt�. Please check the box{es)thaf most closely represent the reason for completing this form: � ❑ Vehicle was damaged in an accident ❑ Vehicle was damaged during a tow ❑ Vehicle was damaged by a pothole or candition of the street �Vehicle was damaged by a plow O Vehiele was wrongfully towed and/or#icketed ❑ Injured on City property �Clther i.ype of property damage--please specify Yc'�Y\ (��T n(� � � Other type of injury—please specify �� . ❑ Other type not listed—please specify In order to process your cla.im va� meed to include copies of aII anpticable documents. 'I'l�is is a generai guideline of what should be submztted with a elaim farm,but it is not all inciusive. You may be asked to provide additional information depending on your claim. � O I'roperty damage claims to a vehicSe: at least two estimates for the repairs to your vehicle,or the aetual bills and/or receipts for tha repairs - O Towing claims: legible capies of ar�y hcIcets issued and copies of the innpound lot receipts �Qther property damage: repair estamates, detailed list of damaged items _ Q.3njury clainns: medical biiis,recei�ts O Photographs ean be pxovided but wili not be retumed. . Page 1 of Z—Please cox�lete and return both pages af Claim Form FaiIure to provide a compieted claim form will result in delays in processing. Noiace of Ctaim Form,City of 8aint Paul,page two � . rA,ll Claims--please complete this section ,- � - Were there witnesses to the incident? � Yes t.�T� Unknown (circle} If yes,please provide their names,addresses�nd telephone nutnbers: . . �:�: �'�n��L� Vv`�►L�,�.� ' - - -�' �D f?ti.Q_ �j/QS ��S]� � Were the police or law enforcemerrt calied? Yes No ' Unknown {circEe) If yes, what department or agency?�y�� ' Case#or report#j �-{ 411 � I�__ VJhere did the accident or injury take'place? Provide street acldress, cross street,intersection,name of park or facility, closest landmark,etc. Please be as detailed possible. If helpful,attach a diagram. (�� /�l�`�.�r��-��1�� . ��-�-. 'i��,..:� �,�t ��1 ! `7 Please indicate the amount you are seeking in connpensation from this clairn or what you would Iike the City to do to resolve this claim to your satisfaction. �� G�$Y Y�F,�ti�t'�i�vl.Q..vr-�F. ,� i t�� C'�✓�_ Ct-��(L�� + � °S e � :A�.�.: , . . �:--�'-�---r�---� -��---�-�-W--N Vehicle Claims-_pEease comptete this secHon ❑ check box ifthis section does not apply Your Vehicle: Year � Make 1Vrodel � � License Pl e Number Sta.te Color Registered O er � � . Driver of Vehic Area Da,maged City Vehiele: Year M Modei License P1ate Number State Colar Driver af Vehicie(City Employee's Name) - Area Damaged Zn'u Claims- Iease cam lete this section C7 check box if this section does not a I How were you injured? What part(s}cS'f your body were ' jured? Have you sought medical treatment. Yes No -Planning to Seek Treatinent (circle) VJhen did you receive treatrnent7 (provide da#e(s)) Name of MedicaI Prov_ider�s}: __ _ __ __ _ _ -- Address . Telephone Did you miss worlc as a result of your injury? Yes No When did you miss wark? (provide date(s)} . Name of your Ernployer: Address Telephone . �Check here if you are attaching more pages to this claim form. Nnmber of additionaT pages�CL,J-�`j ) By sdgnfng this fnrns,you rrre.rtating tlsat nlllnformafTon you haue prnvlded Is ince and corrrct to the hesl nfyour krxotvtetfge. Utrsigned � �'��,�--5 forrtrs w!U nof be proaessrd SubmlU��tg a fal8e clalin ean resx!!1a prosecution. � , , ` � ��— Print the Narae of the Person who Completed E6is�'orm: -�(a,�'�p�,� �� .� (�, . Signature of Person Making the Claim:��v'V"�'�-�� /� ��C�'± ' Date for�n was comg[eted d.� Revised April 2Q07 . � i �6221U � L� LOJ 1 161 � 2019 I ��J (14-0001966 � ( 000� ❑chanqe BzLaic �. FDSD * State* incident Date * Station Incident Number * F;�suze * ��ivity rfi�ek this 6oz to zndicace that tbe addross for tAl� incidcot ts pzovtded on the uildlaM t'ire Cr�sUS TiaCt p303 - 0 0 $ Location9lr �H°°"Ie in se�u�n •wiee�.esv��.c�spe.:st��.ei�•_n�t�y toz aiiaiaaa ttras. �straet addreas �,085 �� (MONTANA _ � AVE r�T„_J �IIItBi'BeCtiOII xumbe=/Milepost PLefix Street or Hiqhway Street 7ype SuPfix �zn fxont o� QOl �SAIRTT PAUL � �� 55f17 ��J �R@d7C O£ �t./Suite/ROOn City State 7.ip Codc — �r,aja�t to I I �Direetione Cross street or directions as licable C Incident Type * E1 Date & Times ��gbt ia o00o EZ Shi£t & Alarms 510 �Peraon in distrese, Other I checx boxes it �� pay YesT 8r Min See �cai optlon dates are the Iucident Type " same as Ala=m �� aiNays reqofrecf �L' � � Q1' �� Aid Given or Received* °ate' �a� .k al �.8 2014 (23:49:28 � �—� �_.._� �- 3 D Shift oc Rlarms �iaCrLCG Platoon ARRiVAL required, unless canceled or did not arrive 1 �tautuai aid reaeive3 � � � � arrivai* �O�a. 19 � 2014��00:00:26 � E3 2 �Automatic aid recv. �ci= foin rnoir state CONTROLLED o�t2onai, Except for xildland Yires Speeial 3tudies 3 �MUtual aid given Autcmatic aid given i I �Controllad �, �J �� + Local Option 'rj �OtI1BT aid given - 'cheir LAST UNI7 CLEARED, required except fo= Hiidland Eires I.�.� Incident Nwber yggt Unyt Special Speci� � �None ❑ cleared L� �J �. 20141[00:33:11 � Study IDtl Study Valua �,i Actions Taken* G1 Resources * G2 Estimated Dollar Losses & V�lues � CLeck this box and skip t3iis LQSS&3: Required for a11 fires if known. optianal section if an ttpgaraeus or for non fixes. � � 8( �IAVestlff8te � Personnel €orn� is used. NOn Apparatua Personnel p=oparty ,�`�� 000 � 000 � Pri.mazy Hction Taken (1} suppression �J ��Contenta $�� , 000 , 000 � 82 I1�Iotify ather aqenaies. � I � Additional Action Taken (2) � �� L�J p�—�CID�T vN'U$: �Ptronal � I � 0�16T ( QOQ1( �� pr�z�, MU I UUU � �0� � Additional Action Taken i3} ❑ Check box i1 tesource counts inclvde aid ceceived resources. CpntOritg $�, � QQ� � �QD � Comple�ed Modules H1*Casuslties�xone �3 Hazardous Materials Release I M�xed Use Property Fire-2 Deattts In�uriea N �pone � �t �s� ❑ 10 Beaembly uae �Structure-3 Fite U f I 1 �Natural 6as: .i,,,7..,k, „u.o.,ucion o:aaarai.actms 20 �ucfi�ion use _ S�rviae �—,.—J �Civi1 Fire Cas.-4 Q �Propane gae: cz�n,. cw� a.�a m�.�9=�xxi 33 tdedical use �Fire Serv. Cas.-5 �,��J 3 ❑Gasol.ine: ,rosi�i.s..� r+at��c�,i.�+�+»� �0 Reaidantial use �19i1i 51 Itox of atores �B�ls-6 � A �K6T08@II6: [uel burning eq+ip..nY o=yo�c.bia�w=.� 53 gnalosad mall AeteCtos �¢azMat-? Required eor Confined FSres. 5 �D].@3H1 P7161�PUe1 oil:�;oi.r i c.��.bi. 58 Bue. & Residentinl ❑Wildland Fire-8 ( ��ous�hold solv�ents: �.,/,c�.pui, �i�.�n o.a.r 59 OfEice use 1 aoetBCt��ertea occ�rarts gp Induatria]. use �Apparatua-9 7 nl�lotoz oil: zcm.oqin«u:po:c,ei.cm�c.sn.= 2 netector did not alart them 63 M�lita�y use �Personnel-10 ❑ g �Paint: f�p,;nt�m,totalinq<55 gailons 65 ggrm use �Asson-11 U��k�Wn Q �Other: �u��c.oc:�.�i�a�.�i>ss.i�.. 00 Other mixed use vs«.s. a�.mm.c f� J Property Use* 3tnactures 341 QClinie,cltnic type infirma=y 539 Q Aousehald g�ds,salea,repaa.xs 3420noator/dentist o�fice 579 �t�otor vehiele/boat ealeslrepair 131 QChu=ah, place of worship 3610Prtson or jail, not juvenii.e 571 ❑�8 os service etation 161 []�atanrant or cafeteria t}19�1-or 2-�asily dsPelling 599 ❑�ainese affxce 162 ❑�'�Tavern or nightplub 429 QMulti-familY dsrelling 615 ❑$leatsia qenerating plant 213 ❑�le��t scnooa. or kindergasten 43gQgoominq/boarding houae 629 �j.abo=atory/science lab 215 �High B�,floi o= �u�o= niyh 449(�co�mercial hotel or aotei 70Q �]Mane�acturinq piant 241 ❑coiie�, ��t eaucation �59�Resiaent:i.a1, �a � care 819 []s.iveetocx/nouit� $to=ayg<barn) 311 ❑Care £acility for the aged q(q�Dormitory/bar=aaka 882 ❑�on-=esidential parking garage 3� �xospita3 519�Fooa ana beveraye aalea 891 �Waxehouae Outaide 936 Qvacant lot 981 ❑C��Q�On eite � Z2Q QPlaygxound or park g38 �ra8�lcare £or plot of land 9$4 ❑ Induatrial plas►t yard � 655_QCropa or orchard 946 Q�ake, =ives, stream Lookup and entez a Property Use code only if 669 ❑$oreat itimberland) 951 �xai.iroad xight of vay you have rim� ��xea a rro�=cy vse box: , $p7 �out�oor storaqe area 960�ott►er sC�ceet Property Use 419 91g ❑�� or s�it� i�iii 96]. ❑Hi.gh�+ay/divided highvray n land or field g62 xssia�t�ai streat/dYiveway �1 or 2 family dwellinq � 931 ❑� ❑x xaixs-�. xevis on 3 ii 99 i � � � , Locai Option Busirntss n�e (if appiicable) Area Code Yhone Number . u � � u � � u �Check This Box 1f M� �yiy � t(�y pirst Rane HI Last Nane same address as Suflix incidefiC location. � � + Then sY.ip the Ghree ( I f _ . J L� daplicate addrese Nv r preeix street ox Hiqhway lines. Stteet Type Suffix i i u � � Post Office 8ox Apt./Suitell�oom City .� � u u-u � StaCe p.i.p Code �More peapi.e involved? Check this box aad attaah Supplenental Foxms (NFIRB-18) ae necessary R2 Owner � Same as gerson involved7 Then chetk Chis box and skip l i ! ,—� I ' TAe cest oY this sectiun. u �-----J I�ocal Option Husiness name tif Appllcablo) Area Code Phone Nurohei u � � u � � u ❑ Check this box if 73c.,xs., Hcs. FYrst Nane N7 Last Nase SufE1x same address as incident loca�ion. I ' I � t � I 1 1 r Then sYip [hu three L_J t �_� L_,! duplicatc address Number Prefix Stzeet or Hiqhway Stzaet Type SuEfix linas. � � � � � Post OfEice Box Apt./SuitelRa� City u i . �-u State Eip Code L Remarka Local Option Responded for a lift assist. Dispatch indicated that door was locked with no keys available. Upon arrival found light on in ki�chen. Gained entry by tak.ing small window on front door. House was unoccupied. Apparently resident was out of town. Dispatch notified. Proper address was 1085 Montreal. Scene turned over to PD. I. Authorization (3579 � �PARSONS, CHRTSTOPHER J � �183T � �L22 � O1 20 2014 � Officor in charge ID SiqnaEvre Position or rank Aasignment FIOUCh Day Yea.e � Chec:& s�X 1f� �3579 � �PARSOI3S, CHRISTOPHER J � �183T ( �L22 � � O1� U 2014 same Pflsitfon or rank Asst4nment Pfonth Da YQax as pfficer t•lember makinq report ID S19nature _ y in cliarqe. x:�_ 1 Services LLc 17303160''Street�Forestion,MN 56330 License#BC639899 Phone: 763-238-4263 Submitted to Karen Nikolai Date: 5/29/14 No. STPL51914 (herein after referred to as the Customer) " 1085 Montana Ave West E-Mail: krnikolai��qmail.com St.Paul, MN 55117 Phone: 651-343-1289 ❑ New Front Entrv Door: - Provide labor and disposal for removing existing Front Entry Door. - Provide and install new door in similar style. Door to be: Therma Tru Fiber Classic Mahogany Textured Fiberlass Door. Model# FCM608 RH. Mahogany Exterior color J 1005 White Interior. - Remove and Reinstall existing exterior trim. - Remove and Reinstall existing interior trim. - Remove and Reinstall existing storm door. =__�$2.622.00 Retainer Received: $370.00 , CK#4341, 5/28/14 The above work to be completed as specified for the net sum of: Twentv Si.z Hundred Twentv Two -----------------------00/100 Dollars ($ 2,622.00 ) Terms: 50% due upon signing of this Contract, and the balance due UPON SUBSTANTIAL COMPLETION. Any extension of credit beyond the day of completion, which does not have either prior written approval or a separate approved financing agreement, will be subject to a 10%processing fee. By affixing their signature hereto, the Customer confirms the description of the work to be performed and agrees to the associated terms and conditions outlined on both sides of this document. Accepted By: Date: 50% Due - $ 1 311.00 Date: CK# 17303 160`h Ave Foreston, MN 56330 Phone 763-238-4263 License#BC639899 CONDITIONS This proposal states charges for the amount of work specified only,and does not include any additional fixtures,accessories,painting, or other decorating mentioned herein. Any alteration or deviation from the work to be performed as outlined in the proposal involving extra cost,shall become an extra charge over and above the estimate. This agreement, and all agreements related hereto are contingent upon strikes,accidents, or delays beyond our control. All job related materials delivered to the Customer will be FOB destination. The Customer is responsible for fire, windstorm,tornado,and other necessary insurance on work stated. Workman's Compensation and Public Liability Insurance on said work is the responsibility of the contractor. Removal or replacement of any appliance,plumbing,or electrical fixture or assembly does not include the replacement of any existing defective parts. The operation of any plumbing or electrical system and any connection thereto is the responsibility of the Customer. Except as expressly provided in this contract,and other than new detached construction,all remodeling,renovation,additions,or repairs to any existing building shall be substantially performed by the best method possible. There is no guarantee that such work,or that any part of any existing building,will be brought into conformance with any Federal, State,or local building code or ordinance. LIMITED WARRANTY Warranties pertaining to materials are solely that of the manufacturer. As a non-warranted EXTENDED SERVICE ONLY,we guaranty our workmanship to the extent that those materials originally fabricated or installed by us shall serve their specific purpose or perform their stated function satisfactorily(under conditions of normal usage and proper maintenance) for a period of ONE YEAR after date of completion. Contractor shall not be held responsible if repairs later become necessary due to defects in existing structures,regardless if such defects had not occurred before commencement of any work,or if any defects should later occur because of normal settling, cracking, or warpage,or any other defects caused by a change of weather, and act of God, or any condition beyond the contractors control. Any claim for defective workmanship must be promptly presented in writing to the contractor,accompanied by a copy of this contract describing the services purchased by the Customer and performed by the contractor. Contractor or his agents shall have the right to make all necessary inspections of the premises,and if such examinations indicate actual defects in labor,the contractor will(at contractor's option)refinish,repair,replace,or refund the purchase price paid for the actual defective labor. The Contractor will perform its obligations under this agreement,weather permitting, within 120 days after notice is received, and shall not be held liable for any consequential damages or be subject to any further liability. CONSTRUCTION LIEN As required by the Minnesota Construction Lien Law�,CCR Services, LLC. hereby notifies the Customer that persons or companies furnishing labor or materials for the improvement of the Customer's land may have lien rights on that land and on the building of the land if they are not paid for such labor or materials. Those entitled to lien rights, in addition to CCR Services, LLC. are those who contracted directly with the Customer or those who give the Customer notice within 60 days after they first furnish labor or materials for the construction. Accordingly, if the Customer should receive such notices,the Customer should give a copy of each notice received to his mortgage lender, if any. CCR Services, LLC. agrees to cooperate with the Customer and his/her lender, if any,to see that all potential lien claimants are duly paid. PAYMENT The Customer understands that payment for the work as outlined in this contract is due and payable in accordance with the terms set forth and in the event such balance is not paid when due,the Customer shall be in default and no further material or labor will be furnished by the Customer without payment in advance and that contractor shall not be required to honor any guaranty or warranty until all outstanding balances are paid in full. Also, in the event of an outstanding balance,the Customer shall be charged a late payment charge of 1 '/z%per month(18%annually)on such balance which is$1,000.00 or less,and 1 '/4%per month(15%annually) on any portion which is in excess of$1,000.00, on the balance owing. If legal proceedings are instituted for the collection of any amount unpaid on this agreement,the Customer agrees to pay in addition thereto, such sum as the court may adjudge reasonable as attorneys fees in such suit. CANCELLATION REFUND The Customer may cancel this transaction at any time prior to Midnight of the 3`d business day after the date of this transaction, but not after any work has already commenced,or material delivered upon the homeowners premises. 17303 160`h Ave Foreston,MN 56330 Phone 763-238-4263 License#BC639899 Gta��0��1�+ 2475 Highway 61 Proposal Maplewood, MN 55109 � Ph # (651) 7748455 �-.� Page 1 of 3 W�nd�� r t' re Fax# (651) 778-9063 ---------; MN License NO.2110 �n�rvv.gladstoneswindow.com Date: �5/13/2014 _I Est�mate#: !11972--------'' Order#: �___._ -------� Customer Information .lob Information Name: Karen Nikolai Job Name: Karen Nikolai Address: 1085 Montana Avenue W Address: 1085 Montana Avenue W St Paul, MN 55117 St Paul, MN 55117 � Home Ph: �- Work Ph: 612-348-8089 Sales Person: Brian Lonq Cell Ph: 651-343-1289 Emcil: kmikolaiQamail.com �'�— We submit specifications and estimates to Furnish and Install: (Images are Exterior ViewsJ Descrlption � Qfv Price fxtended 1 st�-Floor Front Door We will remove existing Entry Door and install new THERMA TRU FIBERCLASSIC 1 2,635.14 $2,635.14 Mahogany Textured Fiberglass Doo�Unit 3/0 x 6/8. Model #FCM608 w/LoE Glass in the b-lite divided lite (EXTERNAL GRIDS ONLY, GRILLES BETWEEN GLASS NOT AVAILABLE ON THIS STYLE DOOR). Door to be stained and/or painted on both sides with a Primed Wood Frame, Double Bore,Adjustable Sill, &choice of hinge finish. This door is a Righthand inswing. [Rough Opening =38-1/2"w x 82"h] We will remove the old door 8�then install this new door into the existing frame from the interior&butt up to the existing exterior decorative trim. The perimeter will be insulated and caulked. We will reuse existing interior trim. oor ac Door We will remove existing Entry Door and install new THERMA TRU SMOOTH STAR 1 1,972.32 $1,972.32 SMOOTH Fiberglass Door Unit 2/6 x 6/8. Model #S262-GBG (White Grilles between Glass in either Flat or Contoured profile). Door to be painted on both sides with a Primed Wood Frame, Double Bore,Adjustable Sill, 8�choice of hinge finish. This door is a Leffhand inswing. [Rough Opening=32-1/2"w x 82-1/2"h] The perimeter will be insulated and caulked: We will reuse existing interior trii-n. 1 st Floor Back Door � 535.00 $535.00 We will Instali new Pella Stonn Door Rolscreen #3525 PUTfY w/Bright Brass Hardware [Nominal Door Size=30"w x 80"h] locks Schlage Keyed Leverset 8�Single Cylinder Deadbolt in Antique Brass (609) 2 128.55 $257.10 *(Accent or Flair style) Eniry Door Installation Discount 2 -100.00 -$200.00 Special Discount on Installation of Entry DoorS (Expires 5-30-2014) Proqram Version #:6.37 r 5/30J2014 Gmail-fire departrr�ent mistal�at myhouse '...... .�....... �� i t.,;:.,.�,*�� fire department mistake at my house karen Nikolai <kmikolai@gmaii.com> Sat, Jan 25, 2014 at 8:48 AM To: tim.butler@ci.stpaul.mn.us, "ste�e.zaccard@ci.stpaul.mn.us" <ste�ne.zaccard@ci.stpaul.mn.us> Cc: Jody Lindquist <jody_lindquist@yahoo.com>, Lisa Meschke <lisameshk@aol.com>, Audrey Hinds <audrey.b.hinds@gmail.com>, Mom Nikolai <joycenikolai@q.com> Hello Tim and Ste�e, Tim, you and I know each other from the early emergency prep days after 9/11. I used to manage immunizations at Hennepin County and we did our big drill in Virgina?? together with 60+ other Twin Cities EP folks 9 or 10 years ago. I'm writing because I am out of the country in Namibia Afica in fact, and your names and contact info are the only ones there. I can't call and am only on email today (I'm 8 hours ahead of you) because we're in a town with an Intemet Cafe. I will be online for another 15-20 mn and then won't have email again now until next Friday I think, when we're in Windhoek. I got an email from my neighbor Jody Lindquist 4 days ago that I just saw today when we got to this town. She had emailed to let me know that the police had called her at midnight last Saturclay night to tell her that the fire department had been called to my house i�r a reported fire and had broken down my FRONT DOOR. I hav�e a gal staying there for the month that I'm gone, Rachel Hinds, but she was not there Saturday evening at the time of the "fire". And how scary it would ha�e been for her if she had been! This has happened to me before, about 4-5 years ago. The fire dept showed up at my front door thinking I had fallen and hurt my hip, and thank God I was home and answered the door quickly. Here is the problem. My address is 1085 Montana A�e West. There is an apartment building at 1085 Montreal Ave that I think has a lot of immigrants living there because I get their mail once in a while. When the fire dept came the last time I told them that they needed to rush o�er to 1085 Montreal, and don't know what happened after that. At any rate, the people who call 911 from that building don't speak English very well I'm guessing, and when/if the 911 operator repeats the address back or asks them to confirm it, they probably can't distinguish the names "Montana" and "Montreal" and simply agree with the operator, who then makes a terrible mistake. Whate�er happened last weekend, my door was axed or kicked in, and iYs the middle of winter. My neighbor/ good fiend (Jody) didn't say if my pipes burst and I haven't heard from Rachel (the gal staying at my house -Audrey abo�e is her cousin/my friend)so I don't know, but 1 ha�e a horrible hole or pooriy co�ered front door right now and am too far away to deal with this, and of course I don't ha�e the fire or police report either. Can one of you please get someone to follow up on th�s ASAP to figure out what happened and what needs to be done with my front door and with the larger issue of these serious mistakes with the two addresses? If you need to talk to someone, my sister Lisa is at 763-274-4557, mom is Joyce at 320-632-3130, and Jody is at 651-489-9400. I don't have Audrey's number memorized or I'd gi�e you that because her cousin Rachel is the one living at my house. Thank you so much and I apologize that I'm off the grid while this urgent situation is happening. Karen https://rreil.g oog le.car�rriail/u/O/?ui=2&ik=849506518F8�Nev�pt&cat=HouseBs�rcF�cat&msg=143c9dF4207a0f88&sim1=143c9df4207a0f88 1/1 5/3Q/2014 Gmail-fire depertrr�ent mistal�at myhouse �x� � � ky�,�.�,,�*�.' fire department mistake at my house Zaccard, Steve (CI-StPaul) <steve.zaccard@ci.stpaui.mn.us> Wed, Jan 29, 2014 at 2:59 PM Tc�:,�,aren Nikolai <kmikolai@gmail.com>, "Butler, Tim (CI-StPaul)" <tim.butler@ci.stpaul.mn.us> Cc: Jody Lindquist <jody_lindquist@yahoo.com>, Lisa Meschke <lisameshk@aol.com>, Audrey Hinds <audrey.b.hinds@gmail.com>, Mom Nikolai <joycenikolai@q.com>, "Simpson, Matthew(CI-StPaul)" <m�#.thew.simpson@ci.stpaul.mn.us>, "Smith, James (�I-StPaul)" <james.smith@ci.stpaul.mn.us>, "Zaccard, Ste�e (CI-StPaul)" <steve.zaccard@ci.stpaul.mn.us> ' Karen, as you suspected, the fire department was dispatched on January 18 at 11:49p to the wrong address by the Ramsey County dispatcher. We were sent to "1085 Montana"for an elderly woman who had fallen do4vn and needed our help to get back up. Ourfirefighters were told the doorwas locked and that no keys would be available. When firefighters arrived at your house at"1085 Montana"and knocked on the door they saw the kitchen light on but got no answer so they broke a window pane in the door to let themselves in so they could help what they thought was a person in distress. When the Captain found that no one was at home, he suspected as you did,that the correct address was "1085 Montreal". He radioed the Ramsey County dispatcher to send another crew of firefighters to "1085 Montreal". I have left a voicemail message with this information with Rachel Hinds, who had left Fire Chief Butler a message on Monday. I am attaching for you a NOTICE OF CLAIM FORM and a copy of our report so you can apply to get the City of Saint Paul to pay for the damages to your home. Thank you for bringing this matter to our attention. FIR Steve Zaccard Fire Marshal/Public Information Officer Saint Paul Fire Department 645 Randolph Ave. Saint Paul, MN 55102 steve.zaccard@ci.stpaul.mn.us 651-228-6201 office 651-315-5689 cell �Q You� https://m�l.g oog Ie.corrJmail/ulQ�?ib=28iIr849506518f8�uev�pt8cat=HouseB�search=cat&msg='I im1=143�iIccb62a0b�Jl�c i!2 . �� ,, � FW: Response to Ms. Nikolai, one of Councilmember Brendmoen's Ward 5 Constituents Brendmoen, Amy (CI-StPaul) <amy.brendmoen@ci.stpaul.mn.us> Tue, Mar 18, 2014 at 11:04 AM To: "karen Nikolai (kmikolai@gmail.com)" <kmikolai@gmail.com> Looks good. See below. AB FYom: Williams, Scott[mailto:Scott.Williams@CO.RAMSEY.MN.US] Sent: Tuesday, March 18, 2014 10:53 AM To: Sanders, Donna (CI-StPaul) Cc: Butler, Tim (CI-StPaul); Zaccard, Steve (CI-StPaul); #CI-StPaul_WardS Subject: Re: Response to Ms. Nikolai, one of Councilmember &endmoen's Ward 5 Constituents Donna: My staff was aware of this complaint and has already worked out a solution in consultation with the Fire Department. There will be a caution message in the Computer Aided Dispatch system that prompts the dispatcher to double check the address anytime a call is entered for 1085 Montana. Matt Simpson from Fire Department administration will be reaching out to Ms. Nikolai. Thanks for bringing this to my attention. Scott Sent from my iPad From: Sanders, Donna (CI-StPaul) Sent: Monday, March 17, 2014 4:21 PM To: scott.williams@co.ramsey.mn.us Cc: #CI-StPaul_WardS; Butler, Tim (CI-StPaul); Zaccard, Steve (CI-StPaul) Subject: Response to Ms. Nikolai, one of Councilmember Brendmoen's Ward 5 Constituents ► �i Good afternoon Scott, Councilmember Brendmoen asked that I forward this Ward 5 complaint to you. She's requesting that you review this e-mail string and respond directly to Karen with your consideration as to how the ECC can guard against the Fire Dept. being mistakenly dispatched, for a 3�d time, to her address. We appreciate yourtimely response. Please cc: ward5@ci.stpaul.mn.us on your response. Thanks so much. Donna Sanders Executive Assistant to CouncilmemberAmy Brendmoen Saint Paul City Council 15 West Kellogg Blvd Suite 320-A, City Hall St Paul MN 55102-1663 651-266-8650 WardS@ci.stpaul.mn.us Subscribe to the Ward S Update <image005.png> Frorr� karen Nikolai [mailto:krnikolai@gmail.com] Sent: Monday, March 17, 2014 3:03 PM To: #CI-StPaul WardS � �� .�� . Fwd: 1085 MontanalMontreal Simpson, Matthew (CIStPaui) <matthew.simpson@ci.stpaul.mn.us> Tue, Apr 1, 2014 at 8:56 AM To: "kmikolai@gmail.com" <kmikolai@gmail.com> Cc: "Brendmoen, Amy (CI-StPaul)" <amy.brendmoen@ci.stpaul.mn.us>, "Zaccard, Steue (CI-StPaul)" <ste�e.zaccard@ci:stpaul.mn.us>, "Sanders, Donna (CI-StPaul)" <donna.sanders@ci.stpaul.mn.us> From: "Simpson, Matthew (CI-StPaul)" <matthew.simpson@ci.stpaul.mn.us> Date: April 1, 2014 at 8:53:41 CDT To: "Simpson, Matthew (CI-StPaul)" <matthew.simpson@ci.stpaul.mn.us> Subject: 1085 Montana/Montreal Dear Ms. Nikolai, ' Please accept my apologies on this informatioh delay from my office and thank you for your patience. The resolve regarding the Saint Paul Fire Department's, January 2014, response to your home on Montana was taken seriously and dealt with in a swift manner to awid any additional response errors while dispatching to the 1085 Mont(ana)& Mont(treal) Locations. Understanding that you are fully aware of the issue, the address similarity (of 1085) between your home on Montana and that of an elderly high rise in Highland Park on Montreal, was quickly identified with the dispatch center and it was deemed to be human error on the part of the dispatcher. The two addresses in concem were highlighted for the dispatchers, so that they confirm that the correct address is uploaded for the incident. Highlighting these two addresses in the Computer Aided ' Dispatch (CAD)so as not to ha�+e a repeat scenario in the future, was the most fail safe identifier that could be placed. The CAD dispatching responsibility for the fire department rests with the Ramsey County Emergency Communications Center (RCECC). There is a human aspect to this process and given the right scenario i.e., cell phone call, language bamer, it does leave a small opportunity for error. For your reference only, the address on Montreal has our department o�on emergency responses4 approximately 200- 300 times per year, so a great percentage of the time, there are little to no issues. It would be my pleasure to accompany you to the RCECC dispatch center for a tour and personal obsenration of how the system works and so that you may also see first hand how future response errors will be managed for your address, so that they do not occur. As you point out in your email, the frustration of having this response error twice in five years is completely understandable and it is my hope that the steps taken for awidance of this in the future are sufficient. Please let me know if you would be interested in a visit to the RCECC for a first hand look at how the dispatching system works, I believ�e it would be beneficial. Kind regards, Matt Matt Simpson Deputy Chief- EMS Division Saint Paul Fire Department r 651-228-6270 (office) 651-788-0534 (cell) 651-228-6255 (fax) Matt Simpson Deputy Chief-E.M.S. Division Saint Paul Fire Department 651-228-6270 (office) 651-788-0534 (cell) 651-228-6255 (fax)