Loading...
99-805Council File # q - 0$ ORIGINA� Presented by RESOLUTION CiTY OF SAINT PAUL, MINNESOTA Green Sheet # 62989 t ? Referred To Committee Date An Administrative Resolution establishing the rate of pay for the classification of "Emergency Communications Center Shift Superviso�' in the Salary Plan and Rates of Compensation 4 RESOLVED, that the rate of pay for the classificatian entitled "Emergency Communications Center Shift 5 Superviso�" be established at the rate set forth in grade 36X, of Bargaining Unit 04, Police Federation 6 Salary Schedule, in the Salary Pian and Rates of Compensation, and be it Fi3RTI�R RE50LVED, that this resolution shall take effect on the first pay period following its passage and approval. Adopted by Council: Date � �$ �`� Adoption Certified by Council Secretary � App� � APF � �►Q„�. � t`i�.uv�u�n,.� � � . � _ _ � Human Resowces CONTACf PF.RSON & PHONE: 7ohn Shockley 266-6482 M[JST BE ON COUNCII. AGF,NDA BY (DATL� �� TOTAL # OF SIGNATURE PAGES qq-�c� D"TE �r�n'�D GREEN SHEET 1vo 62989 August 3, 1999 � INLITAINa I�IITfAilRnlli ASSIGN _DEPARTMENT D S ( 5_ CTTP �UNCII, N�7Mggg 2_CITYATTORNE 6_ CTIYCLERK gpg 3 BiJDGET DIIt FIN. & MGT. SERVICE DII2. ROUTING 4 MAYOR(ORASST. CIVff.SER.VICECAMMISSTON ORDER Ai,i. Li)CATIONS FOR SIGNATURE) acnori �t�F.sz•En: A.pproval of a resolurion establishing the rate of pay for the newly created Emergency Communications Center Shift Supervisor class in grade 36X of the Police Salary Schedule of the Salary Plan and Rates of Compensation. RECOMMENDATIONS: Approva (A) or Rejec[ (R) _PLANNINGCOMMISSION _CNII,SERVICE CAMMISSION Cffi COMMITlEE _ STAFF DISIRICT COURT SUPPORTS WffiCHCOUNCII,OBJECTIVE? PERSONAL 5ERVICE CONTRAGTS Mi7ST ANSWER THE FOLLOIb'ING QUESTIONS: 1. HastMispeisorJfumeverwmkedwderaconh�actfori6isdepaxfineat? Yes No 2. Has Uus person�firm ever been a city employee? Yes No 3. DoestMspersan/fr�mpossasvaskillnotnonnatlyyossessedbyanywuretdciTy eroployee? Yes No Ezplain all yes answers on sepa�vfe sheet and attach to green sLeet ITiITIATING PROBLEM, ISSUE� OPPOBTUNITY (�YLO, Wha; Wheq Where, Why): Earlier this year, the Mayor accepted a Police Department proposal to combine Fire and Police emergency communications and dispatch functions under Police Department management. Under the new structure, it was determined that there was a need to establish a new civilian shift supervisor class to replace Sergeants who had previously performed such duries. ADVANTAGESIFAPPROVED: Equitable compensation will be established for this new class having the combined responsibility of supervising both Fire and Police Dispatchers and Telecommunicators. DISADVANTAGESIFAPPROVED: None DISADVANTAGES IF NOT APYROVED: Compensation will not be established for this new class of positions. The City will not have the ability to appropriately classify and compensate shift supervisary positions in the Emergency Communications Center. TOTAL AMOiJNT OF TRAIYSsSCTION: The salary for positioms iathis dass will range &ont $42,900 W$57,900. The Syear rafe is $53,800 COST/KEVENU� BTIDGETED: Yes FUNDING SOURCE: 001 Geueenl Fund FINANCfAL IlVFORMATION: (EXPLAII�) ACTIPITY NCIA�ER: �4302 Police Emergency Couunutucalions '.`a:�s `�s� 9''r`. `.,c�"..'E C��csdl Research Ge��er �� °u � °� G t , � � � ,��;� u � ���� ��; `" `�_����� F, � �-ti �: � ����`� . � • - City of Saint Paul SARGAINING UNIT 04 POLICE Effective 1999 GRADE 36% 414X SERGEA2IT W/0 PRIISIUM Issued 4/23/99 A B C D E F 10-YR. 15-YR. C1) (2) <3) (4) (5) (6) (7) (8) O1/02/99 1636.01 1717.31 1802.73 1875.09 1970.49 2049.97 2155.87 2208.84 � 07/03/99 1644.14 1725.9U 1811.74 1884.47 198d.34 2060.22 2166.65 2219.93 GRADE 03b 414 SIItGEAtiT W/ PREtiIUt�I O1j02/99 1701.45 1785.00 1874.64 1950.09 2049.31 2131.97 2242.10 2297.25 07j03/99 1709.96 1794.94 1884.21 1959.85 2059.55 2142.63 2253.32 2308.73 GRADE 36C 414C SERGEANT-CANI2iE O1/02/99 1836.45 1921.00 2009.84 2085.09 2184.31 2266.97 2377.10 2432.25 07/03/99 1844.96 1929.94 2019.21 2094,85 2194.55 2277.63 2388.32 2443.73 GRADE 36H 414H SERGEANT-HOSTAGE 1/02/99 1781.45 166fi.00 1954.84 2030.09 2129.31 2211.97 2322.10 2377.25 07/03/99 1789.96 1874.94 1964.21 2039.85 2319.55 2222.63 2333.32 2388.73 GRADE 36K 414K SERGEANT-CZRT O1/02/99 1781.45 1866.00 1454.84 2030.09 2129.31 2211.97 2322.10 2377.25 07/03/99 1789.96 1874.94 1964.21 2039.85 2139.55 2222.63 2333.32 2388.73 GRADE 360 4140 SERGEANT-ORDNANCE DISPOSAL O1/02/99 1781.45 1866.00 1954.84 2030.09 2129.31 2211.97 2322.10 2377.25 07/03j99 1789.96 1874.94 1964.21 2039.85 2139.55 2222.63 2333.32 2388.73 GRADE 36T 414T SERGEANT-TRAFFIC 01/02/99 1706.05 1790.60 1879.44 1954.69 2053.91 2136.57 2246.70 2301.85 07/03j99 1714.56 1799.54 1888.81 1964.45 2064.15 2147.23 2257.92 2313.33 c(q - ��5 04 - OS a�c�_pos POSTTION ST[3BIED: INCITMBENTS: STiTDIED BY: DATE ST[TDIED: CONIPENSATION STUDY REPORT Proposed Emergency Communications Ce�ter Shift Supervisor John Shockley July 1, 1999 PERSOI3S CONTACTED: Timothy Butler Richard Gardell Dick Dugan Background Earlier this year the Mayor acezpted a Police Department proposal to combine F'sre and Polic� emergency communications and dispatch functions under Police management. Under khe new structure, supervision of the different shifts af Dispatchers and Telecommunicators will be coflducted by civilian personnel instead of Sergeants as had been done under the old structure. Consequently, there was a need to develap a new Emergency Communications Center Shift Supervisor classification. Study Co�onents Review of job information Interview with supervisory and management personnel Comparison to class specifieations Comparison to other positions QES evaluation and analysis APPROVAL OF HUMAN RESOURCES DIRECTOR: °k -� Job Description Positions in the proposed class will be perfomung responsible supervisory work in overseeing the adivities of personnel assigned to the newly combined Emergency Comm„ni�ations Center. Supeivision will be received from the Emergency Communications Center Manager. Appro�rimately s� positions will be allocated to this class. Cseneral and technical supervision will be exercised over assigned Fire Alarm Dispatchers, Palice Dispatchers and Telecommunicators. Sa�e of the typical duties performed by positions in this ciass will be: Supervising, scheduling, assigning, and evaluating the work of emergency communications Center Staff. Assisting in the development and implementation of procedures relating to emergency dispatch communications. Assisting in planning, scheduling, and providing practicai, procedural, and technical training for Dispatchers and Telecommunicators. Ensuring that information on sueets, hydrants, water mains, and other necessary information is accurate and remains current in the Computer Aided Dispatch System (CAD) and related files; ensuring that the appropriate department is noti&ed of any changes or necessary repairs. Researching needs and secommending system refinements and new or replacement equipment; evaluating es�uipment and systems pertinent to emergency cc�mmunicatious. Responding when directed, to the Emergency Communications Center in the event of muUiple ataz'm fires, disasters, and CAD system malfunctions, in order io coordinate dispatch activities or troubleshoot and correct problems. Collecting and compiling information used to evaluate response performance. Coordinating the maintenance activities for primary and back-up communications equipment. Supervising the taping and records retention of radio and telephone communicarions to ensure accurate transcriptians of emergency aetivities. Ma�ntaining records on Opiicom system status and repair requests. During time of emergencies and recails, activates community warning sirens, emergency atert systems, group paging systems, and other group alerting devices. Monitoring employee compliance with dispatch standards and providing feedback and remedial action as necessary as part of ths coordinated quality assurance program. q9 -Po5 Comoarisons The duties of positions in the proposed class are similar to those of the currently vacant Fire Dispatch Supervisor class. They are also similar to those of the Sergeants assigned to the Police Coaununicafions Center. Posirions allocated to the Fire Dispatch Supervisor class performed duties in overseeing the work of Fire Atarm Dispatchers and ather personnel assigned to the Fire Communications Cemer. Sergeants perform duties in overseeing the work ofPolice D'sspatchers and Telecommunicators and other personnel assigned to the Police Communications Center. The proposed new ciass of positions has responsibility for providing supervision and leaderslug to assigned personnel, on a shift basis, in a combined Fire and Police emergency communications program. The supervisory responsibilities of positions in the proposed new classification are similar in scope to those of the Fire Dispatch Supervisor, but the duties listed for that class ate specific to the Department of Fire and Safety Services. Those responsibilities are also similar in scope to the Sergeants pexforming shift supervision in the Police Departrxient Communications Center. However, the positions in the new class will not have any responsibility for direct law enforcemern activities as do Sergeants. Therefor, the posirions in the proposed new class do not match well with existing class specifications or with positions allocated to existing classes. Q. E. S. Evaluation and Analysis The QES analysis supports assigning the proposed class of positions to grade 36X of the Police Federation salary schedute. Recommendation IY is recommended that the new classification entitled "Emergency Communications Center Shift Supervisor" be created. It is also recommended that the new class be assigned to the Police Federation bargain'sng wriY in gade 36X, which is the same as that assigned Sergeants without the FOST certification premium. .il1L-12-1999 13�26 CITY ST.PRUL Fi,.MaN RESOUR OFt7CE OFHVMAN AlSOUAC88 .,��wm. �. � CTLY OF SAII3TPAUL +aocarsas.� Nora Cak+mu. it(�ryor ?3 WretP'aud Snwr SawtParCMimvaota SS10b763i ?�: Wi➢iam K. Fin�uy ChieFofPoGce FR�M: 7dm Shockky � Office ofHvmen Resawrces DATE: Jutp 12, 1999 P.Qc�O� °t9 -POS 7d�7�wr cra-z6�-ssao 7A*yIYY.• 611•2666301 JobUnr. 6I2-7666501 Facdsiic 672.24&7656 ItE: Swdy of The Proposed Emergency Cominun'scatioas Supervisory Position We have completed thc study of the proposed supervisory posarons res�ilting Som the mergec of the Fire and Potice amagcruy communicadons feu�ctions. As a result, it has bcen deteaminad that two new dasses be cmeated eatitled Emergency Cornmunicas:ions Center (ECC) Conunander aad Fanergency Communications (ECC) Cemer SkuR Supervisor. It has alsv been determincd that the two new clssses sLould be a�ssigned to the Palice Fedecation bargaining unit. The recommo�sded pay for the ECC Conm�ander class wiU be grade 44, wirich is Uu aame as that far Co:nmander-with premium. The rtc�m�nded pay for tht ECC 6hiR Supeivisor cisss will be grade 36X, which is ttte same as 5ergeant-wittu�ut ptemium. We will bt sendin� out twenty day notices ASAP, with tha �aew class speafrcations aad pay �ades to both you arsd the Police Feden+tion. If you have any questions regardiag this matta, piease cali me at 266-6482. CC: Dick Cracdelt OtFICE OF HUMAN RESUURCES JoMHauiUon, Dimtor C1TY OF SAINT PAUL .woc;tyaaua,,,,� r.�: NonnCokn�an,Mayos 25WsrtFouxkStrwt TDWIZY.• SmuPm�(Mimwota SSI01-1631 JobLne: FaaUeik: TO: The Emergeacy Ca�vn�nicatiwu Manager and Shiff Sup�visor Files FROM: DATE: .� • � .�, /. � ��. . � .,.. .. Emergency Communicatious Center (ECC) New Ciassification Name Change r�q-�os 612-166-6500 612-2666501 612-2666502 61L29Y7656 On July 13, 1999 I received a p�ne call from the Chief of Police, William Fuwey. The Clrief stated thai he approved the 20 day notices an ihe Ptoposed EmeTB�ey Communications Center Cotnn�auder and Shift Supervisor class specifications. However, be would like to change the name of the Cortunander to Manager. The reason for doing tbis waa tbat the Convnander tiUe is commonly associated with swom law enforcement activities and the posidon in question will be managing tUe Emergency Communications Center aud not perfornw�g such activities. Aiso on 3uly 13 , 1999 I t�eceive a FAX &cwt Brad Jacobse,n, Preside+�t of �e Police Federation, and he indicated diat he aLso approved of tLe �w class specifications and pay assigna►ents. He had no objedions to ctanging t�e name from Commander to Maeager. JUL-1� 1999 13�26 CITY ST.PRUL H..MRN RESDUR OPPICS OF RVMAN RE40UACPS iMp�Hwdkm,O1»cto* � C1TY aF SAII�Tf gAUL .00cr�xorr.� Nonr Cot�ww+, Xayor Z1 WivFwN+Sba+t Sm+aP�tslb,wora ssroz.l63t To: w�v;em �c. �,►�y ChiGECfPolice FRbM: John Shockiey � Office ofHvman�Resourcw DATE: 7u1y 12, 1949 1tE: 7tventy DayNotice P.03i09 � T�lg+ho.r: 6t1-Sf66Sd9 7DD/!TP• 61D2666301 ,7obtA,e: 61I•IK65�Z FaWMk: b71-Z9T76,56 It tras be� determined that the ck+ssifications eazizled Eme�ganey Communicallons Cenur Commaader snd Emergeury Commnnicatioas Center Sh:tt Supe►visoc should be created. I heve sttached copies of the class apaaficarions For your review. I will also be procesang City Councii Resoludatu establishinQ ratw of pay for the new ctassificationa in the Safsry Pfan and Ratea of Compensation. 'Che Emergeney Cootmqnications Ceater Commander wll be assigaal to grscie 44, �gd the Emergeacy Commnnicatioas C�ter 5hift Supervi9or we�t be ass�'gned to grade 36X, of the Potice Federation, Bargnining Unit 44, Salary Schedule. Thase are the same rates of pay as the Commander-with pre�sium and the Sergeanbwithout premiam, respectively. Please notify me with'vi twenry daya of receipt of ttus rncano, if you wish to discuss these actioas. If I da not hear &om you within tbat time frame, I will assume agreemeat and �vill pfoCeed with the process. I hereby Nanne time �eaoaisiin� oa tlds 20 day actia for t6e ptupou of aeating the s speci&cations. � Date JUL-12-19°9 13�25 CITY ST.PP,UL 4UMRN RE50UR OFFICE OF HULL4N &pSOUftCEB Jokn Hamlbon, Dtratw � C1TY OF SAII�TT PAUL �oo cr�xan.a,�,� Nornr CoJa�nan. ACa�wr 25 F'ut Fow2h Stres! Salwt➢au�Mlnrrvota SS101-l�I :.1 ��a`°"3 ?(►3 1�5 � 7uly I2,1999 Brad Jacobse� President Saint Paul Police Federation 373 Selby Street Saint Paul, MN SS IO2 RE: Twenty Day Noticc Deaz Brad: Tctephwre: 1Z)A/I2Y.• IobLnc: Foce�Mlk.' . . � ��'0 S 613-36665G�0 61 J•766630! 611-1664507 612•293•7656 Ii has been determined thai ihe classiScations entiUed Emergency Communications entcr Eoa�auciar and Emergency Commvnicatiuns Center Shift Supervisor should be created. I have attached copies of the class specifications for your review. � A also be process' � Council Resolutions establishing rates of pay for the new classifications in the Salary and Rates of Compensaaon. The Emergency Cowmanicahona Center Geen�a�nder wil! be assigaed to grade 44, and the Emergeucy Commuuicationa Ceniec Shiflt Supervisor wilt be assigned to grade 36X, of the Police Federatiox� Bargainusg Unit 04, Salary Schedute. These ue the same rates of pay as the Commander-with premium and the Sergeant-without premium, respectively. Please notify me within twenty days of receigt of this memo, if you wish to discuss these actions. If I do not hear &om you within that time fsame, I will assume agreement and will proceed with the process. Sincerely, G��� r�r��x�sG'- 7ohn H. Shockley 5enior Consutiant I}�ereby waive the time remaining on this 20 day notice for the purpose of creating the class ii#tes}ard class sgeci5cations. Name F^Q.ASSUOE�DETME�I9EGC2oDAL�.WPD ?� Date %y -�05 CODE: 663A BU: 04 EFFECTIVE: PROPOSED 1TTLE OF CLASS: EMERGENCY COMMUNICATIONS CENTER SHIFT SUPERVISOR DESCRIPTIOl�i OF WORK Generat Statement ofDuties Performs responsible supervisory work overseeing the activities of personnei assigned to the Emergency Communications Center, and performs other related duties as required. Supervision Received Works under general supervisio� of Emergency Communications Center Manager. Suvervision Exercised Exercises within a unit general and technical supervision over assigned Emergency Communications Center staff. TYPICAL DUTIES PERFORMED The listed examples may not include all the duties performed by all positions in this ciass. Supervises, schedules, assigns, and evaluates the wock of Emergency Communications Center staff. Assists in developing and impiements procedures relating to emergency dispatch com�usucations. Assists i� pianning, soheduling, and providing practical, procedural, and technical training for Dispatchers and Telecommunicators. Ensures that information on streets, hydrants, water mains, and other necessary information is accurate and remains current in the Computer Aided Dispatch system (CAD) and related files; ensures that the appropriate department is notified of any changes or necessary repairs. ag 4� �s EMERGENCY COMMLJNICATIONS CENTER SHIFT SiJPERVISOR TYPICAL DITTIES PERFORMED (continued) Researches needs and prepares recommendations for system refinements and new or replacement equipment; evaluates equipment and systems pertinent to emer$ency communications. Responds, when directed, to the E,mergency Communications Center in the event of muitiple alarm fires, disasters, and CAD system malfunctions, in order to coordinate dispatch activities or troubleshoot and correct problems. Collects and compiles information used to evaluate response performance. Coordinates the maintenance activities for primary and back-up communications equipment. Supervises the taping and records retention of radio and telephone communications to ensure accurate transcriptions of emergency activities. Supervises the records maintenance for out-of-city emergency responses and reports this information to the management and administrative personnel. Maintains records on Opticom system status and repair requests. Activates community warning sirens, emergency alert systems, group paging systems, and other group alerting devices during time of emergencies or recalls. Monitors employee compliance with dispatch standards and provides feedback and remedial action as necessary as part of the coordinated quality assurance program. KNOWLEDGE, SKII,LS, ABILITIES AND COMPETENCIES Thorough knowiedge of quality assurance techniques and systems. Gonsiderable knowledge of police, fire, and emergency medical services emergency dispatch procedures. Considerable knowledge of current operating chazacteristics of radio communications and related systems, including computer assisted dispatching system and data collection and evaluation systems. Considerable knowledge of new communications technologies. q a -��S EMERGENCY COMMUIVICATIONS CENTER SIiIFT SUPERVISOR Considerable knowledge of the street system and locations within the City. Considerable laiowledge of Srst-aid and emergency medical procedures. Working knowledge of budget prepazarion techniques. Warking knowledge of stress recognitionlmanagement techniques. Working knowledge of laws, niles, regulations, policies, and procedures governing the wark of an emergency communications center. Working knowledge of local, county, and State disaster response organization and response plans. Working knowledge of basic data processing operatians. Considerable ability to troubleshoot and resolve problems with equipment and systems. Considerable ability to assign, review, and evaluate the work of a communications center personnel. Considerable ability to instruct personnet in equipment usage and proper procedwes used in an Emergency Communications Center. Consid�able ability to remain calm during e�ergency situations, unusual events or disasters Considerable ability to eommu�icate effectively with a variety of individuals, both orally and in wtiting. MINIMUM QUALIFICATIONS An associate degree in public administration, business administration, communications, electronics, or a related field, and two years of experience as a dispatcher in an emergency communications center providing computer-aided dispatch services to law enforcement, fire suppression, and emergency medicai service agencies. Additional emergency dispatch experience as described may be substituted for the educaiion requireme�t on a one year of piperience for oae year of educataon basis. Such emergency dispatch eacperience may include dispatct�er work in an out-of-title or relief assignment that is verifiable. There is no substitution for the two year experience requirement. Council File # q - 0$ ORIGINA� Presented by RESOLUTION CiTY OF SAINT PAUL, MINNESOTA Green Sheet # 62989 t ? Referred To Committee Date An Administrative Resolution establishing the rate of pay for the classification of "Emergency Communications Center Shift Superviso�' in the Salary Plan and Rates of Compensation 4 RESOLVED, that the rate of pay for the classificatian entitled "Emergency Communications Center Shift 5 Superviso�" be established at the rate set forth in grade 36X, of Bargaining Unit 04, Police Federation 6 Salary Schedule, in the Salary Pian and Rates of Compensation, and be it Fi3RTI�R RE50LVED, that this resolution shall take effect on the first pay period following its passage and approval. Adopted by Council: Date � �$ �`� Adoption Certified by Council Secretary � App� � APF � �►Q„�. � t`i�.uv�u�n,.� � � . � _ _ � Human Resowces CONTACf PF.RSON & PHONE: 7ohn Shockley 266-6482 M[JST BE ON COUNCII. AGF,NDA BY (DATL� �� TOTAL # OF SIGNATURE PAGES qq-�c� D"TE �r�n'�D GREEN SHEET 1vo 62989 August 3, 1999 � INLITAINa I�IITfAilRnlli ASSIGN _DEPARTMENT D S ( 5_ CTTP �UNCII, N�7Mggg 2_CITYATTORNE 6_ CTIYCLERK gpg 3 BiJDGET DIIt FIN. & MGT. SERVICE DII2. ROUTING 4 MAYOR(ORASST. CIVff.SER.VICECAMMISSTON ORDER Ai,i. Li)CATIONS FOR SIGNATURE) acnori �t�F.sz•En: A.pproval of a resolurion establishing the rate of pay for the newly created Emergency Communications Center Shift Supervisor class in grade 36X of the Police Salary Schedule of the Salary Plan and Rates of Compensation. RECOMMENDATIONS: Approva (A) or Rejec[ (R) _PLANNINGCOMMISSION _CNII,SERVICE CAMMISSION Cffi COMMITlEE _ STAFF DISIRICT COURT SUPPORTS WffiCHCOUNCII,OBJECTIVE? PERSONAL 5ERVICE CONTRAGTS Mi7ST ANSWER THE FOLLOIb'ING QUESTIONS: 1. HastMispeisorJfumeverwmkedwderaconh�actfori6isdepaxfineat? Yes No 2. Has Uus person�firm ever been a city employee? Yes No 3. DoestMspersan/fr�mpossasvaskillnotnonnatlyyossessedbyanywuretdciTy eroployee? Yes No Ezplain all yes answers on sepa�vfe sheet and attach to green sLeet ITiITIATING PROBLEM, ISSUE� OPPOBTUNITY (�YLO, Wha; Wheq Where, Why): Earlier this year, the Mayor accepted a Police Department proposal to combine Fire and Police emergency communications and dispatch functions under Police Department management. Under the new structure, it was determined that there was a need to establish a new civilian shift supervisor class to replace Sergeants who had previously performed such duries. ADVANTAGESIFAPPROVED: Equitable compensation will be established for this new class having the combined responsibility of supervising both Fire and Police Dispatchers and Telecommunicators. DISADVANTAGESIFAPPROVED: None DISADVANTAGES IF NOT APYROVED: Compensation will not be established for this new class of positions. The City will not have the ability to appropriately classify and compensate shift supervisary positions in the Emergency Communications Center. TOTAL AMOiJNT OF TRAIYSsSCTION: The salary for positioms iathis dass will range &ont $42,900 W$57,900. The Syear rafe is $53,800 COST/KEVENU� BTIDGETED: Yes FUNDING SOURCE: 001 Geueenl Fund FINANCfAL IlVFORMATION: (EXPLAII�) ACTIPITY NCIA�ER: �4302 Police Emergency Couunutucalions '.`a:�s `�s� 9''r`. `.,c�"..'E C��csdl Research Ge��er �� °u � °� G t , � � � ,��;� u � ���� ��; `" `�_����� F, � �-ti �: � ����`� . � • - City of Saint Paul SARGAINING UNIT 04 POLICE Effective 1999 GRADE 36% 414X SERGEA2IT W/0 PRIISIUM Issued 4/23/99 A B C D E F 10-YR. 15-YR. C1) (2) <3) (4) (5) (6) (7) (8) O1/02/99 1636.01 1717.31 1802.73 1875.09 1970.49 2049.97 2155.87 2208.84 � 07/03/99 1644.14 1725.9U 1811.74 1884.47 198d.34 2060.22 2166.65 2219.93 GRADE 03b 414 SIItGEAtiT W/ PREtiIUt�I O1j02/99 1701.45 1785.00 1874.64 1950.09 2049.31 2131.97 2242.10 2297.25 07j03/99 1709.96 1794.94 1884.21 1959.85 2059.55 2142.63 2253.32 2308.73 GRADE 36C 414C SERGEANT-CANI2iE O1/02/99 1836.45 1921.00 2009.84 2085.09 2184.31 2266.97 2377.10 2432.25 07/03/99 1844.96 1929.94 2019.21 2094,85 2194.55 2277.63 2388.32 2443.73 GRADE 36H 414H SERGEANT-HOSTAGE 1/02/99 1781.45 166fi.00 1954.84 2030.09 2129.31 2211.97 2322.10 2377.25 07/03/99 1789.96 1874.94 1964.21 2039.85 2319.55 2222.63 2333.32 2388.73 GRADE 36K 414K SERGEANT-CZRT O1/02/99 1781.45 1866.00 1454.84 2030.09 2129.31 2211.97 2322.10 2377.25 07/03/99 1789.96 1874.94 1964.21 2039.85 2139.55 2222.63 2333.32 2388.73 GRADE 360 4140 SERGEANT-ORDNANCE DISPOSAL O1/02/99 1781.45 1866.00 1954.84 2030.09 2129.31 2211.97 2322.10 2377.25 07/03j99 1789.96 1874.94 1964.21 2039.85 2139.55 2222.63 2333.32 2388.73 GRADE 36T 414T SERGEANT-TRAFFIC 01/02/99 1706.05 1790.60 1879.44 1954.69 2053.91 2136.57 2246.70 2301.85 07/03j99 1714.56 1799.54 1888.81 1964.45 2064.15 2147.23 2257.92 2313.33 c(q - ��5 04 - OS a�c�_pos POSTTION ST[3BIED: INCITMBENTS: STiTDIED BY: DATE ST[TDIED: CONIPENSATION STUDY REPORT Proposed Emergency Communications Ce�ter Shift Supervisor John Shockley July 1, 1999 PERSOI3S CONTACTED: Timothy Butler Richard Gardell Dick Dugan Background Earlier this year the Mayor acezpted a Police Department proposal to combine F'sre and Polic� emergency communications and dispatch functions under Police management. Under khe new structure, supervision of the different shifts af Dispatchers and Telecommunicators will be coflducted by civilian personnel instead of Sergeants as had been done under the old structure. Consequently, there was a need to develap a new Emergency Communications Center Shift Supervisor classification. Study Co�onents Review of job information Interview with supervisory and management personnel Comparison to class specifieations Comparison to other positions QES evaluation and analysis APPROVAL OF HUMAN RESOURCES DIRECTOR: °k -� Job Description Positions in the proposed class will be perfomung responsible supervisory work in overseeing the adivities of personnel assigned to the newly combined Emergency Comm„ni�ations Center. Supeivision will be received from the Emergency Communications Center Manager. Appro�rimately s� positions will be allocated to this class. Cseneral and technical supervision will be exercised over assigned Fire Alarm Dispatchers, Palice Dispatchers and Telecommunicators. Sa�e of the typical duties performed by positions in this ciass will be: Supervising, scheduling, assigning, and evaluating the work of emergency communications Center Staff. Assisting in the development and implementation of procedures relating to emergency dispatch communications. Assisting in planning, scheduling, and providing practicai, procedural, and technical training for Dispatchers and Telecommunicators. Ensuring that information on sueets, hydrants, water mains, and other necessary information is accurate and remains current in the Computer Aided Dispatch System (CAD) and related files; ensuring that the appropriate department is noti&ed of any changes or necessary repairs. Researching needs and secommending system refinements and new or replacement equipment; evaluating es�uipment and systems pertinent to emergency cc�mmunicatious. Responding when directed, to the Emergency Communications Center in the event of muUiple ataz'm fires, disasters, and CAD system malfunctions, in order io coordinate dispatch activities or troubleshoot and correct problems. Collecting and compiling information used to evaluate response performance. Coordinating the maintenance activities for primary and back-up communications equipment. Supervising the taping and records retention of radio and telephone communicarions to ensure accurate transcriptians of emergency aetivities. Ma�ntaining records on Opiicom system status and repair requests. During time of emergencies and recails, activates community warning sirens, emergency atert systems, group paging systems, and other group alerting devices. Monitoring employee compliance with dispatch standards and providing feedback and remedial action as necessary as part of ths coordinated quality assurance program. q9 -Po5 Comoarisons The duties of positions in the proposed class are similar to those of the currently vacant Fire Dispatch Supervisor class. They are also similar to those of the Sergeants assigned to the Police Coaununicafions Center. Posirions allocated to the Fire Dispatch Supervisor class performed duties in overseeing the work of Fire Atarm Dispatchers and ather personnel assigned to the Fire Communications Cemer. Sergeants perform duties in overseeing the work ofPolice D'sspatchers and Telecommunicators and other personnel assigned to the Police Communications Center. The proposed new ciass of positions has responsibility for providing supervision and leaderslug to assigned personnel, on a shift basis, in a combined Fire and Police emergency communications program. The supervisory responsibilities of positions in the proposed new classification are similar in scope to those of the Fire Dispatch Supervisor, but the duties listed for that class ate specific to the Department of Fire and Safety Services. Those responsibilities are also similar in scope to the Sergeants pexforming shift supervision in the Police Departrxient Communications Center. However, the positions in the new class will not have any responsibility for direct law enforcemern activities as do Sergeants. Therefor, the posirions in the proposed new class do not match well with existing class specifications or with positions allocated to existing classes. Q. E. S. Evaluation and Analysis The QES analysis supports assigning the proposed class of positions to grade 36X of the Police Federation salary schedute. Recommendation IY is recommended that the new classification entitled "Emergency Communications Center Shift Supervisor" be created. It is also recommended that the new class be assigned to the Police Federation bargain'sng wriY in gade 36X, which is the same as that assigned Sergeants without the FOST certification premium. .il1L-12-1999 13�26 CITY ST.PRUL Fi,.MaN RESOUR OFt7CE OFHVMAN AlSOUAC88 .,��wm. �. � CTLY OF SAII3TPAUL +aocarsas.� Nora Cak+mu. it(�ryor ?3 WretP'aud Snwr SawtParCMimvaota SS10b763i ?�: Wi➢iam K. Fin�uy ChieFofPoGce FR�M: 7dm Shockky � Office ofHvmen Resawrces DATE: Jutp 12, 1999 P.Qc�O� °t9 -POS 7d�7�wr cra-z6�-ssao 7A*yIYY.• 611•2666301 JobUnr. 6I2-7666501 Facdsiic 672.24&7656 ItE: Swdy of The Proposed Emergency Cominun'scatioas Supervisory Position We have completed thc study of the proposed supervisory posarons res�ilting Som the mergec of the Fire and Potice amagcruy communicadons feu�ctions. As a result, it has bcen deteaminad that two new dasses be cmeated eatitled Emergency Cornmunicas:ions Center (ECC) Conunander aad Fanergency Communications (ECC) Cemer SkuR Supervisor. It has alsv been determincd that the two new clssses sLould be a�ssigned to the Palice Fedecation bargaining unit. The recommo�sded pay for the ECC Conm�ander class wiU be grade 44, wirich is Uu aame as that far Co:nmander-with premium. The rtc�m�nded pay for tht ECC 6hiR Supeivisor cisss will be grade 36X, which is ttte same as 5ergeant-wittu�ut ptemium. We will bt sendin� out twenty day notices ASAP, with tha �aew class speafrcations aad pay �ades to both you arsd the Police Feden+tion. If you have any questions regardiag this matta, piease cali me at 266-6482. CC: Dick Cracdelt OtFICE OF HUMAN RESUURCES JoMHauiUon, Dimtor C1TY OF SAINT PAUL .woc;tyaaua,,,,� r.�: NonnCokn�an,Mayos 25WsrtFouxkStrwt TDWIZY.• SmuPm�(Mimwota SSI01-1631 JobLne: FaaUeik: TO: The Emergeacy Ca�vn�nicatiwu Manager and Shiff Sup�visor Files FROM: DATE: .� • � .�, /. � ��. . � .,.. .. Emergency Communicatious Center (ECC) New Ciassification Name Change r�q-�os 612-166-6500 612-2666501 612-2666502 61L29Y7656 On July 13, 1999 I received a p�ne call from the Chief of Police, William Fuwey. The Clrief stated thai he approved the 20 day notices an ihe Ptoposed EmeTB�ey Communications Center Cotnn�auder and Shift Supervisor class specifications. However, be would like to change the name of the Cortunander to Manager. The reason for doing tbis waa tbat the Convnander tiUe is commonly associated with swom law enforcement activities and the posidon in question will be managing tUe Emergency Communications Center aud not perfornw�g such activities. Aiso on 3uly 13 , 1999 I t�eceive a FAX &cwt Brad Jacobse,n, Preside+�t of �e Police Federation, and he indicated diat he aLso approved of tLe �w class specifications and pay assigna►ents. He had no objedions to ctanging t�e name from Commander to Maeager. JUL-1� 1999 13�26 CITY ST.PRUL H..MRN RESDUR OPPICS OF RVMAN RE40UACPS iMp�Hwdkm,O1»cto* � C1TY aF SAII�Tf gAUL .00cr�xorr.� Nonr Cot�ww+, Xayor Z1 WivFwN+Sba+t Sm+aP�tslb,wora ssroz.l63t To: w�v;em �c. �,►�y ChiGECfPolice FRbM: John Shockiey � Office ofHvman�Resourcw DATE: 7u1y 12, 1949 1tE: 7tventy DayNotice P.03i09 � T�lg+ho.r: 6t1-Sf66Sd9 7DD/!TP• 61D2666301 ,7obtA,e: 61I•IK65�Z FaWMk: b71-Z9T76,56 It tras be� determined that the ck+ssifications eazizled Eme�ganey Communicallons Cenur Commaader snd Emergeury Commnnicatioas Center Sh:tt Supe►visoc should be created. I heve sttached copies of the class apaaficarions For your review. I will also be procesang City Councii Resoludatu establishinQ ratw of pay for the new ctassificationa in the Safsry Pfan and Ratea of Compensation. 'Che Emergeney Cootmqnications Ceater Commander wll be assigaal to grscie 44, �gd the Emergeacy Commnnicatioas C�ter 5hift Supervi9or we�t be ass�'gned to grade 36X, of the Potice Federation, Bargnining Unit 44, Salary Schedule. Thase are the same rates of pay as the Commander-with pre�sium and the Sergeanbwithout premiam, respectively. Please notify me with'vi twenry daya of receipt of ttus rncano, if you wish to discuss these actioas. If I da not hear &om you within tbat time frame, I will assume agreemeat and �vill pfoCeed with the process. I hereby Nanne time �eaoaisiin� oa tlds 20 day actia for t6e ptupou of aeating the s speci&cations. � Date JUL-12-19°9 13�25 CITY ST.PP,UL 4UMRN RE50UR OFFICE OF HULL4N &pSOUftCEB Jokn Hamlbon, Dtratw � C1TY OF SAII�TT PAUL �oo cr�xan.a,�,� Nornr CoJa�nan. ACa�wr 25 F'ut Fow2h Stres! Salwt➢au�Mlnrrvota SS101-l�I :.1 ��a`°"3 ?(►3 1�5 � 7uly I2,1999 Brad Jacobse� President Saint Paul Police Federation 373 Selby Street Saint Paul, MN SS IO2 RE: Twenty Day Noticc Deaz Brad: Tctephwre: 1Z)A/I2Y.• IobLnc: Foce�Mlk.' . . � ��'0 S 613-36665G�0 61 J•766630! 611-1664507 612•293•7656 Ii has been determined thai ihe classiScations entiUed Emergency Communications entcr Eoa�auciar and Emergency Commvnicatiuns Center Shift Supervisor should be created. I have attached copies of the class specifications for your review. � A also be process' � Council Resolutions establishing rates of pay for the new classifications in the Salary and Rates of Compensaaon. The Emergency Cowmanicahona Center Geen�a�nder wil! be assigaed to grade 44, and the Emergeucy Commuuicationa Ceniec Shiflt Supervisor wilt be assigned to grade 36X, of the Police Federatiox� Bargainusg Unit 04, Salary Schedute. These ue the same rates of pay as the Commander-with premium and the Sergeant-without premium, respectively. Please notify me within twenty days of receigt of this memo, if you wish to discuss these actions. If I do not hear &om you within that time fsame, I will assume agreement and will proceed with the process. Sincerely, G��� r�r��x�sG'- 7ohn H. Shockley 5enior Consutiant I}�ereby waive the time remaining on this 20 day notice for the purpose of creating the class ii#tes}ard class sgeci5cations. Name F^Q.ASSUOE�DETME�I9EGC2oDAL�.WPD ?� Date %y -�05 CODE: 663A BU: 04 EFFECTIVE: PROPOSED 1TTLE OF CLASS: EMERGENCY COMMUNICATIONS CENTER SHIFT SUPERVISOR DESCRIPTIOl�i OF WORK Generat Statement ofDuties Performs responsible supervisory work overseeing the activities of personnei assigned to the Emergency Communications Center, and performs other related duties as required. Supervision Received Works under general supervisio� of Emergency Communications Center Manager. Suvervision Exercised Exercises within a unit general and technical supervision over assigned Emergency Communications Center staff. TYPICAL DUTIES PERFORMED The listed examples may not include all the duties performed by all positions in this ciass. Supervises, schedules, assigns, and evaluates the wock of Emergency Communications Center staff. Assists in developing and impiements procedures relating to emergency dispatch com�usucations. Assists i� pianning, soheduling, and providing practical, procedural, and technical training for Dispatchers and Telecommunicators. Ensures that information on streets, hydrants, water mains, and other necessary information is accurate and remains current in the Computer Aided Dispatch system (CAD) and related files; ensures that the appropriate department is notified of any changes or necessary repairs. ag 4� �s EMERGENCY COMMLJNICATIONS CENTER SHIFT SiJPERVISOR TYPICAL DITTIES PERFORMED (continued) Researches needs and prepares recommendations for system refinements and new or replacement equipment; evaluates equipment and systems pertinent to emer$ency communications. Responds, when directed, to the E,mergency Communications Center in the event of muitiple alarm fires, disasters, and CAD system malfunctions, in order to coordinate dispatch activities or troubleshoot and correct problems. Collects and compiles information used to evaluate response performance. Coordinates the maintenance activities for primary and back-up communications equipment. Supervises the taping and records retention of radio and telephone communications to ensure accurate transcriptions of emergency activities. Supervises the records maintenance for out-of-city emergency responses and reports this information to the management and administrative personnel. Maintains records on Opticom system status and repair requests. Activates community warning sirens, emergency alert systems, group paging systems, and other group alerting devices during time of emergencies or recalls. Monitors employee compliance with dispatch standards and provides feedback and remedial action as necessary as part of the coordinated quality assurance program. KNOWLEDGE, SKII,LS, ABILITIES AND COMPETENCIES Thorough knowiedge of quality assurance techniques and systems. Gonsiderable knowledge of police, fire, and emergency medical services emergency dispatch procedures. Considerable knowledge of current operating chazacteristics of radio communications and related systems, including computer assisted dispatching system and data collection and evaluation systems. Considerable knowledge of new communications technologies. q a -��S EMERGENCY COMMUIVICATIONS CENTER SIiIFT SUPERVISOR Considerable knowledge of the street system and locations within the City. Considerable laiowledge of Srst-aid and emergency medical procedures. Working knowledge of budget prepazarion techniques. Warking knowledge of stress recognitionlmanagement techniques. Working knowledge of laws, niles, regulations, policies, and procedures governing the wark of an emergency communications center. Working knowledge of local, county, and State disaster response organization and response plans. Working knowledge of basic data processing operatians. Considerable ability to troubleshoot and resolve problems with equipment and systems. Considerable ability to assign, review, and evaluate the work of a communications center personnel. Considerable ability to instruct personnet in equipment usage and proper procedwes used in an Emergency Communications Center. Consid�able ability to remain calm during e�ergency situations, unusual events or disasters Considerable ability to eommu�icate effectively with a variety of individuals, both orally and in wtiting. MINIMUM QUALIFICATIONS An associate degree in public administration, business administration, communications, electronics, or a related field, and two years of experience as a dispatcher in an emergency communications center providing computer-aided dispatch services to law enforcement, fire suppression, and emergency medicai service agencies. Additional emergency dispatch experience as described may be substituted for the educaiion requireme�t on a one year of piperience for oae year of educataon basis. Such emergency dispatch eacperience may include dispatct�er work in an out-of-title or relief assignment that is verifiable. There is no substitution for the two year experience requirement. Council File # q - 0$ ORIGINA� Presented by RESOLUTION CiTY OF SAINT PAUL, MINNESOTA Green Sheet # 62989 t ? Referred To Committee Date An Administrative Resolution establishing the rate of pay for the classification of "Emergency Communications Center Shift Superviso�' in the Salary Plan and Rates of Compensation 4 RESOLVED, that the rate of pay for the classificatian entitled "Emergency Communications Center Shift 5 Superviso�" be established at the rate set forth in grade 36X, of Bargaining Unit 04, Police Federation 6 Salary Schedule, in the Salary Pian and Rates of Compensation, and be it Fi3RTI�R RE50LVED, that this resolution shall take effect on the first pay period following its passage and approval. Adopted by Council: Date � �$ �`� Adoption Certified by Council Secretary � App� � APF � �►Q„�. � t`i�.uv�u�n,.� � � . � _ _ � Human Resowces CONTACf PF.RSON & PHONE: 7ohn Shockley 266-6482 M[JST BE ON COUNCII. AGF,NDA BY (DATL� �� TOTAL # OF SIGNATURE PAGES qq-�c� D"TE �r�n'�D GREEN SHEET 1vo 62989 August 3, 1999 � INLITAINa I�IITfAilRnlli ASSIGN _DEPARTMENT D S ( 5_ CTTP �UNCII, N�7Mggg 2_CITYATTORNE 6_ CTIYCLERK gpg 3 BiJDGET DIIt FIN. & MGT. SERVICE DII2. ROUTING 4 MAYOR(ORASST. CIVff.SER.VICECAMMISSTON ORDER Ai,i. Li)CATIONS FOR SIGNATURE) acnori �t�F.sz•En: A.pproval of a resolurion establishing the rate of pay for the newly created Emergency Communications Center Shift Supervisor class in grade 36X of the Police Salary Schedule of the Salary Plan and Rates of Compensation. RECOMMENDATIONS: Approva (A) or Rejec[ (R) _PLANNINGCOMMISSION _CNII,SERVICE CAMMISSION Cffi COMMITlEE _ STAFF DISIRICT COURT SUPPORTS WffiCHCOUNCII,OBJECTIVE? PERSONAL 5ERVICE CONTRAGTS Mi7ST ANSWER THE FOLLOIb'ING QUESTIONS: 1. HastMispeisorJfumeverwmkedwderaconh�actfori6isdepaxfineat? Yes No 2. Has Uus person�firm ever been a city employee? Yes No 3. DoestMspersan/fr�mpossasvaskillnotnonnatlyyossessedbyanywuretdciTy eroployee? Yes No Ezplain all yes answers on sepa�vfe sheet and attach to green sLeet ITiITIATING PROBLEM, ISSUE� OPPOBTUNITY (�YLO, Wha; Wheq Where, Why): Earlier this year, the Mayor accepted a Police Department proposal to combine Fire and Police emergency communications and dispatch functions under Police Department management. Under the new structure, it was determined that there was a need to establish a new civilian shift supervisor class to replace Sergeants who had previously performed such duries. ADVANTAGESIFAPPROVED: Equitable compensation will be established for this new class having the combined responsibility of supervising both Fire and Police Dispatchers and Telecommunicators. DISADVANTAGESIFAPPROVED: None DISADVANTAGES IF NOT APYROVED: Compensation will not be established for this new class of positions. The City will not have the ability to appropriately classify and compensate shift supervisary positions in the Emergency Communications Center. TOTAL AMOiJNT OF TRAIYSsSCTION: The salary for positioms iathis dass will range &ont $42,900 W$57,900. The Syear rafe is $53,800 COST/KEVENU� BTIDGETED: Yes FUNDING SOURCE: 001 Geueenl Fund FINANCfAL IlVFORMATION: (EXPLAII�) ACTIPITY NCIA�ER: �4302 Police Emergency Couunutucalions '.`a:�s `�s� 9''r`. `.,c�"..'E C��csdl Research Ge��er �� °u � °� G t , � � � ,��;� u � ���� ��; `" `�_����� F, � �-ti �: � ����`� . � • - City of Saint Paul SARGAINING UNIT 04 POLICE Effective 1999 GRADE 36% 414X SERGEA2IT W/0 PRIISIUM Issued 4/23/99 A B C D E F 10-YR. 15-YR. C1) (2) <3) (4) (5) (6) (7) (8) O1/02/99 1636.01 1717.31 1802.73 1875.09 1970.49 2049.97 2155.87 2208.84 � 07/03/99 1644.14 1725.9U 1811.74 1884.47 198d.34 2060.22 2166.65 2219.93 GRADE 03b 414 SIItGEAtiT W/ PREtiIUt�I O1j02/99 1701.45 1785.00 1874.64 1950.09 2049.31 2131.97 2242.10 2297.25 07j03/99 1709.96 1794.94 1884.21 1959.85 2059.55 2142.63 2253.32 2308.73 GRADE 36C 414C SERGEANT-CANI2iE O1/02/99 1836.45 1921.00 2009.84 2085.09 2184.31 2266.97 2377.10 2432.25 07/03/99 1844.96 1929.94 2019.21 2094,85 2194.55 2277.63 2388.32 2443.73 GRADE 36H 414H SERGEANT-HOSTAGE 1/02/99 1781.45 166fi.00 1954.84 2030.09 2129.31 2211.97 2322.10 2377.25 07/03/99 1789.96 1874.94 1964.21 2039.85 2319.55 2222.63 2333.32 2388.73 GRADE 36K 414K SERGEANT-CZRT O1/02/99 1781.45 1866.00 1454.84 2030.09 2129.31 2211.97 2322.10 2377.25 07/03/99 1789.96 1874.94 1964.21 2039.85 2139.55 2222.63 2333.32 2388.73 GRADE 360 4140 SERGEANT-ORDNANCE DISPOSAL O1/02/99 1781.45 1866.00 1954.84 2030.09 2129.31 2211.97 2322.10 2377.25 07/03j99 1789.96 1874.94 1964.21 2039.85 2139.55 2222.63 2333.32 2388.73 GRADE 36T 414T SERGEANT-TRAFFIC 01/02/99 1706.05 1790.60 1879.44 1954.69 2053.91 2136.57 2246.70 2301.85 07/03j99 1714.56 1799.54 1888.81 1964.45 2064.15 2147.23 2257.92 2313.33 c(q - ��5 04 - OS a�c�_pos POSTTION ST[3BIED: INCITMBENTS: STiTDIED BY: DATE ST[TDIED: CONIPENSATION STUDY REPORT Proposed Emergency Communications Ce�ter Shift Supervisor John Shockley July 1, 1999 PERSOI3S CONTACTED: Timothy Butler Richard Gardell Dick Dugan Background Earlier this year the Mayor acezpted a Police Department proposal to combine F'sre and Polic� emergency communications and dispatch functions under Police management. Under khe new structure, supervision of the different shifts af Dispatchers and Telecommunicators will be coflducted by civilian personnel instead of Sergeants as had been done under the old structure. Consequently, there was a need to develap a new Emergency Communications Center Shift Supervisor classification. Study Co�onents Review of job information Interview with supervisory and management personnel Comparison to class specifieations Comparison to other positions QES evaluation and analysis APPROVAL OF HUMAN RESOURCES DIRECTOR: °k -� Job Description Positions in the proposed class will be perfomung responsible supervisory work in overseeing the adivities of personnel assigned to the newly combined Emergency Comm„ni�ations Center. Supeivision will be received from the Emergency Communications Center Manager. Appro�rimately s� positions will be allocated to this class. Cseneral and technical supervision will be exercised over assigned Fire Alarm Dispatchers, Palice Dispatchers and Telecommunicators. Sa�e of the typical duties performed by positions in this ciass will be: Supervising, scheduling, assigning, and evaluating the work of emergency communications Center Staff. Assisting in the development and implementation of procedures relating to emergency dispatch communications. Assisting in planning, scheduling, and providing practicai, procedural, and technical training for Dispatchers and Telecommunicators. Ensuring that information on sueets, hydrants, water mains, and other necessary information is accurate and remains current in the Computer Aided Dispatch System (CAD) and related files; ensuring that the appropriate department is noti&ed of any changes or necessary repairs. Researching needs and secommending system refinements and new or replacement equipment; evaluating es�uipment and systems pertinent to emergency cc�mmunicatious. Responding when directed, to the Emergency Communications Center in the event of muUiple ataz'm fires, disasters, and CAD system malfunctions, in order io coordinate dispatch activities or troubleshoot and correct problems. Collecting and compiling information used to evaluate response performance. Coordinating the maintenance activities for primary and back-up communications equipment. Supervising the taping and records retention of radio and telephone communicarions to ensure accurate transcriptians of emergency aetivities. Ma�ntaining records on Opiicom system status and repair requests. During time of emergencies and recails, activates community warning sirens, emergency atert systems, group paging systems, and other group alerting devices. Monitoring employee compliance with dispatch standards and providing feedback and remedial action as necessary as part of ths coordinated quality assurance program. q9 -Po5 Comoarisons The duties of positions in the proposed class are similar to those of the currently vacant Fire Dispatch Supervisor class. They are also similar to those of the Sergeants assigned to the Police Coaununicafions Center. Posirions allocated to the Fire Dispatch Supervisor class performed duties in overseeing the work of Fire Atarm Dispatchers and ather personnel assigned to the Fire Communications Cemer. Sergeants perform duties in overseeing the work ofPolice D'sspatchers and Telecommunicators and other personnel assigned to the Police Communications Center. The proposed new ciass of positions has responsibility for providing supervision and leaderslug to assigned personnel, on a shift basis, in a combined Fire and Police emergency communications program. The supervisory responsibilities of positions in the proposed new classification are similar in scope to those of the Fire Dispatch Supervisor, but the duties listed for that class ate specific to the Department of Fire and Safety Services. Those responsibilities are also similar in scope to the Sergeants pexforming shift supervision in the Police Departrxient Communications Center. However, the positions in the new class will not have any responsibility for direct law enforcemern activities as do Sergeants. Therefor, the posirions in the proposed new class do not match well with existing class specifications or with positions allocated to existing classes. Q. E. S. Evaluation and Analysis The QES analysis supports assigning the proposed class of positions to grade 36X of the Police Federation salary schedute. Recommendation IY is recommended that the new classification entitled "Emergency Communications Center Shift Supervisor" be created. It is also recommended that the new class be assigned to the Police Federation bargain'sng wriY in gade 36X, which is the same as that assigned Sergeants without the FOST certification premium. .il1L-12-1999 13�26 CITY ST.PRUL Fi,.MaN RESOUR OFt7CE OFHVMAN AlSOUAC88 .,��wm. �. � CTLY OF SAII3TPAUL +aocarsas.� Nora Cak+mu. it(�ryor ?3 WretP'aud Snwr SawtParCMimvaota SS10b763i ?�: Wi➢iam K. Fin�uy ChieFofPoGce FR�M: 7dm Shockky � Office ofHvmen Resawrces DATE: Jutp 12, 1999 P.Qc�O� °t9 -POS 7d�7�wr cra-z6�-ssao 7A*yIYY.• 611•2666301 JobUnr. 6I2-7666501 Facdsiic 672.24&7656 ItE: Swdy of The Proposed Emergency Cominun'scatioas Supervisory Position We have completed thc study of the proposed supervisory posarons res�ilting Som the mergec of the Fire and Potice amagcruy communicadons feu�ctions. As a result, it has bcen deteaminad that two new dasses be cmeated eatitled Emergency Cornmunicas:ions Center (ECC) Conunander aad Fanergency Communications (ECC) Cemer SkuR Supervisor. It has alsv been determincd that the two new clssses sLould be a�ssigned to the Palice Fedecation bargaining unit. The recommo�sded pay for the ECC Conm�ander class wiU be grade 44, wirich is Uu aame as that far Co:nmander-with premium. The rtc�m�nded pay for tht ECC 6hiR Supeivisor cisss will be grade 36X, which is ttte same as 5ergeant-wittu�ut ptemium. We will bt sendin� out twenty day notices ASAP, with tha �aew class speafrcations aad pay �ades to both you arsd the Police Feden+tion. If you have any questions regardiag this matta, piease cali me at 266-6482. CC: Dick Cracdelt OtFICE OF HUMAN RESUURCES JoMHauiUon, Dimtor C1TY OF SAINT PAUL .woc;tyaaua,,,,� r.�: NonnCokn�an,Mayos 25WsrtFouxkStrwt TDWIZY.• SmuPm�(Mimwota SSI01-1631 JobLne: FaaUeik: TO: The Emergeacy Ca�vn�nicatiwu Manager and Shiff Sup�visor Files FROM: DATE: .� • � .�, /. � ��. . � .,.. .. Emergency Communicatious Center (ECC) New Ciassification Name Change r�q-�os 612-166-6500 612-2666501 612-2666502 61L29Y7656 On July 13, 1999 I received a p�ne call from the Chief of Police, William Fuwey. The Clrief stated thai he approved the 20 day notices an ihe Ptoposed EmeTB�ey Communications Center Cotnn�auder and Shift Supervisor class specifications. However, be would like to change the name of the Cortunander to Manager. The reason for doing tbis waa tbat the Convnander tiUe is commonly associated with swom law enforcement activities and the posidon in question will be managing tUe Emergency Communications Center aud not perfornw�g such activities. Aiso on 3uly 13 , 1999 I t�eceive a FAX &cwt Brad Jacobse,n, Preside+�t of �e Police Federation, and he indicated diat he aLso approved of tLe �w class specifications and pay assigna►ents. He had no objedions to ctanging t�e name from Commander to Maeager. JUL-1� 1999 13�26 CITY ST.PRUL H..MRN RESDUR OPPICS OF RVMAN RE40UACPS iMp�Hwdkm,O1»cto* � C1TY aF SAII�Tf gAUL .00cr�xorr.� Nonr Cot�ww+, Xayor Z1 WivFwN+Sba+t Sm+aP�tslb,wora ssroz.l63t To: w�v;em �c. �,►�y ChiGECfPolice FRbM: John Shockiey � Office ofHvman�Resourcw DATE: 7u1y 12, 1949 1tE: 7tventy DayNotice P.03i09 � T�lg+ho.r: 6t1-Sf66Sd9 7DD/!TP• 61D2666301 ,7obtA,e: 61I•IK65�Z FaWMk: b71-Z9T76,56 It tras be� determined that the ck+ssifications eazizled Eme�ganey Communicallons Cenur Commaader snd Emergeury Commnnicatioas Center Sh:tt Supe►visoc should be created. I heve sttached copies of the class apaaficarions For your review. I will also be procesang City Councii Resoludatu establishinQ ratw of pay for the new ctassificationa in the Safsry Pfan and Ratea of Compensation. 'Che Emergeney Cootmqnications Ceater Commander wll be assigaal to grscie 44, �gd the Emergeacy Commnnicatioas C�ter 5hift Supervi9or we�t be ass�'gned to grade 36X, of the Potice Federation, Bargnining Unit 44, Salary Schedule. Thase are the same rates of pay as the Commander-with pre�sium and the Sergeanbwithout premiam, respectively. Please notify me with'vi twenry daya of receipt of ttus rncano, if you wish to discuss these actioas. If I da not hear &om you within tbat time frame, I will assume agreemeat and �vill pfoCeed with the process. I hereby Nanne time �eaoaisiin� oa tlds 20 day actia for t6e ptupou of aeating the s speci&cations. � Date JUL-12-19°9 13�25 CITY ST.PP,UL 4UMRN RE50UR OFFICE OF HULL4N &pSOUftCEB Jokn Hamlbon, Dtratw � C1TY OF SAII�TT PAUL �oo cr�xan.a,�,� Nornr CoJa�nan. ACa�wr 25 F'ut Fow2h Stres! Salwt➢au�Mlnrrvota SS101-l�I :.1 ��a`°"3 ?(►3 1�5 � 7uly I2,1999 Brad Jacobse� President Saint Paul Police Federation 373 Selby Street Saint Paul, MN SS IO2 RE: Twenty Day Noticc Deaz Brad: Tctephwre: 1Z)A/I2Y.• IobLnc: Foce�Mlk.' . . � ��'0 S 613-36665G�0 61 J•766630! 611-1664507 612•293•7656 Ii has been determined thai ihe classiScations entiUed Emergency Communications entcr Eoa�auciar and Emergency Commvnicatiuns Center Shift Supervisor should be created. I have attached copies of the class specifications for your review. � A also be process' � Council Resolutions establishing rates of pay for the new classifications in the Salary and Rates of Compensaaon. The Emergency Cowmanicahona Center Geen�a�nder wil! be assigaed to grade 44, and the Emergeucy Commuuicationa Ceniec Shiflt Supervisor wilt be assigned to grade 36X, of the Police Federatiox� Bargainusg Unit 04, Salary Schedute. These ue the same rates of pay as the Commander-with premium and the Sergeant-without premium, respectively. Please notify me within twenty days of receigt of this memo, if you wish to discuss these actions. If I do not hear &om you within that time fsame, I will assume agreement and will proceed with the process. Sincerely, G��� r�r��x�sG'- 7ohn H. Shockley 5enior Consutiant I}�ereby waive the time remaining on this 20 day notice for the purpose of creating the class ii#tes}ard class sgeci5cations. Name F^Q.ASSUOE�DETME�I9EGC2oDAL�.WPD ?� Date %y -�05 CODE: 663A BU: 04 EFFECTIVE: PROPOSED 1TTLE OF CLASS: EMERGENCY COMMUNICATIONS CENTER SHIFT SUPERVISOR DESCRIPTIOl�i OF WORK Generat Statement ofDuties Performs responsible supervisory work overseeing the activities of personnei assigned to the Emergency Communications Center, and performs other related duties as required. Supervision Received Works under general supervisio� of Emergency Communications Center Manager. Suvervision Exercised Exercises within a unit general and technical supervision over assigned Emergency Communications Center staff. TYPICAL DUTIES PERFORMED The listed examples may not include all the duties performed by all positions in this ciass. Supervises, schedules, assigns, and evaluates the wock of Emergency Communications Center staff. Assists in developing and impiements procedures relating to emergency dispatch com�usucations. Assists i� pianning, soheduling, and providing practical, procedural, and technical training for Dispatchers and Telecommunicators. Ensures that information on streets, hydrants, water mains, and other necessary information is accurate and remains current in the Computer Aided Dispatch system (CAD) and related files; ensures that the appropriate department is notified of any changes or necessary repairs. ag 4� �s EMERGENCY COMMLJNICATIONS CENTER SHIFT SiJPERVISOR TYPICAL DITTIES PERFORMED (continued) Researches needs and prepares recommendations for system refinements and new or replacement equipment; evaluates equipment and systems pertinent to emer$ency communications. Responds, when directed, to the E,mergency Communications Center in the event of muitiple alarm fires, disasters, and CAD system malfunctions, in order to coordinate dispatch activities or troubleshoot and correct problems. Collects and compiles information used to evaluate response performance. Coordinates the maintenance activities for primary and back-up communications equipment. Supervises the taping and records retention of radio and telephone communications to ensure accurate transcriptions of emergency activities. Supervises the records maintenance for out-of-city emergency responses and reports this information to the management and administrative personnel. Maintains records on Opticom system status and repair requests. Activates community warning sirens, emergency alert systems, group paging systems, and other group alerting devices during time of emergencies or recalls. Monitors employee compliance with dispatch standards and provides feedback and remedial action as necessary as part of the coordinated quality assurance program. KNOWLEDGE, SKII,LS, ABILITIES AND COMPETENCIES Thorough knowiedge of quality assurance techniques and systems. Gonsiderable knowledge of police, fire, and emergency medical services emergency dispatch procedures. Considerable knowledge of current operating chazacteristics of radio communications and related systems, including computer assisted dispatching system and data collection and evaluation systems. Considerable knowledge of new communications technologies. q a -��S EMERGENCY COMMUIVICATIONS CENTER SIiIFT SUPERVISOR Considerable knowledge of the street system and locations within the City. Considerable laiowledge of Srst-aid and emergency medical procedures. Working knowledge of budget prepazarion techniques. Warking knowledge of stress recognitionlmanagement techniques. Working knowledge of laws, niles, regulations, policies, and procedures governing the wark of an emergency communications center. Working knowledge of local, county, and State disaster response organization and response plans. Working knowledge of basic data processing operatians. Considerable ability to troubleshoot and resolve problems with equipment and systems. Considerable ability to assign, review, and evaluate the work of a communications center personnel. Considerable ability to instruct personnet in equipment usage and proper procedwes used in an Emergency Communications Center. Consid�able ability to remain calm during e�ergency situations, unusual events or disasters Considerable ability to eommu�icate effectively with a variety of individuals, both orally and in wtiting. MINIMUM QUALIFICATIONS An associate degree in public administration, business administration, communications, electronics, or a related field, and two years of experience as a dispatcher in an emergency communications center providing computer-aided dispatch services to law enforcement, fire suppression, and emergency medicai service agencies. Additional emergency dispatch experience as described may be substituted for the educaiion requireme�t on a one year of piperience for oae year of educataon basis. Such emergency dispatch eacperience may include dispatct�er work in an out-of-title or relief assignment that is verifiable. There is no substitution for the two year experience requirement.